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54 comments found

Please start a new thread at my support forum!

I’m going to answer all further questions there!

Why?

Thank you for your understanding!

kimbyc Purchased

This is an awesome template! Thank you so much for posting this. I personally hate creating HTML emails from scratch, so this was a great find. Now I gotta go find some other cool stop you’ve probably posted.

Hi, I want to purchuase this email template. But I need to use an especific orange (color corporation). Should I Can change to the color that I want or I’m limited to this 12 colors.

Hope I can change the color because I love this email template

revaxarts

You need to modify the included psd to change the color. Please check the docs: http://revaxarts-themes.com/one/docs/#!/how_to_add_a_custom_color

Hi, I have a problem with the buttons replacing. I post a Discussion on the support forum yesterday. Please check as soon as posible.

Best Regards. Ula

ukwam Purchased

Hi,

Is there a quick way to edit the social media links – or is that a manual process for each individual file…

revaxarts

It’s a manual proccess. You can modify the all*.html of your desired version so you don’t have to do it again later

Can I import the regular license html Newsletter template directly into Mailchimp without having to change things?

kind regards, Ron

revaxarts

all premade templates are included with Mailchimp tags. But I recommend to use the Template Builder and use the API to upload in straight from the Template Builder

I tried to download the Template Builder but it did not work. I filled in the invoice data correctly but nothing happend. What should happen anyway? How can I make use of the template builder?

Ron

revaxarts

If you have problems with paypal please contact Envato Support:

http://support.envato.com

Thanks!

It is not a problem with paypal. I have bought several templates and the site suggested to download the template builder. So I filled in the form correctly and nothing happened.

Ron

revaxarts

You don’t have a purchase badge so you didn’t bought this template. Maybe you’Ve bought one of my others?

Where do you get the suggestion of downloading the Template Builder?

Hello,

First of all, thanks for this awesome template! It’s a really great job! It fits perfectly my needs!

However I do have a question. After creating the template, I tried to send it to several email to test the visual. And I have a small pb with outlook. The newsletter is received with dotted lines around the different boxes. Please take a look at the link : http://imageshack.us/photo/my-images/835/picjxz.jpg/

Was there something I did wrong? Is it fixable?

Please help.

Thx, Eric

revaxarts

Hi Eric!

It seems you have added some border-style:dotted; on your <td>’s. Which kind of program do you use to send your message?

I’m pretty sure I haven’t added a border style to the code. I wouldn’t even know how to do that…

I used Apple Mail to send the mail. But Gmail or Hotmail or yahoo display the mail ok. Haven’t tested other client yet, but Outlook is the first to do that…

revaxarts

It seems Apple Mail strips out the <style> block at the top which is required for some styles in Outlook.

I recommend to use an ESP like Mailchimp or Campaign monitor to send Newsletters. MC has a free plan too!

Followed the support link but came up with nothing found!

I have placed an image into the template that wasn’t there before, this looks fine in outlook but I have noticed it is not responsive, when i send an email and look at it on mobile the image i added moves and covers some text, it is also out of place if i open the html file with firefox on laptop.

Just wondering if I can send you the HTML file so you can see what is missing to keep it in the right place.

Thanks!

P.s it is an amazing email template, looks great!

revaxarts

Hi!

Sorry for the troubles!

This templates isn’t responsive.

Can you please open a new ticket?

Thanks!

Will this work with Mymail?

UKFilmFestivals

Thanks. I thought I’d check as we are looking for another design to add to what we already have.

help.revaxarts.com is live!

As you may know I’m currently working with Ticksy to give support for my items. Recently support requests have increased tremendously and since Ticksy has stopped it’s development I had to find a better solutions for my customers.

From now on all support request for buyers go through this contact form and all most common questions should have been answered already at help.revaxarts.com

I’m going to add new articles in the future so you may want to add the feed to your favorite feed reader or sign up to my newsletter as well

I’ll answer open tickets at Ticksy soon but you should consider to send me a mail to speed thing up

Thanks for understanding

mslill Purchased

I bought this thinking I could use this with My Mail Newsletter. Can I please get a refund since it will not work with this.

revaxarts

‘m sorry but I’m not capable to give refunds

Please contact Envato directly: http://support.envato.com

Thanks!

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