40 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Netherlands
sjusju Purchased

HI,

Thank you for sharing your theme’s. I was in love with the Folion01, but this one is even more awesome! I do have a question because i am not really Wordpress savvy. How do i create a contact page? I made a new page in WP and named it contact but it doesn’t show on my page. Could you help me out?

Thank you, J

VanKarWai

Of course!

you must to assign the pages to a menu. And after that you can assign the menu to the portfolio/home section and inner pages. Anyway, if you need help to create your custom menus using the WP menu feature, just open a support ticket and I will guide you to create it if needed.

Glad to hear you like the theme! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
oiski Purchased

Just wanted to let you know how much I appreciate the theme! It’s just so easy to work with and the support you provided for my questions has been extraordinary. Glad I purchased it!

VanKarWai

Very glad to hear that by our part, oiski! We hope you will enjoy using the theme :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

Is there anyway to include an MP3 song on a portfolio item? Maybe you have a plugin that you can recommend?

Also for some reason when I write text or include a photo on my portfolio item and publish it it gives me an error message when viewing?

Link to the site:

http://www.richardkubec.com/overgreenhills

Thanks for any help you can offer!

VanKarWai

Hi chasedesignsinc,

the only way to include a mp3 soundtrack is using the iframe option. But this option only works to show external pages and sites, so your mp3 track would need to be placed in a external site. You can´t add a mp3 track directly to the gallery like i it was a image or video.

I can´t see the error you mention here. In case you have problems with it, I recommend you opening a support ticket in order to have a closer help by our part.

Greetings!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Also,

how do I use links or html code in my portfolio descriptions??

VanKarWai

Hi chase,

do you mean the brief sections or the single slide descriptions.

In first case, you must to use the standard WP editor and using here the anchor option like if you were adding links to any other part of a site in WP. But in case of the single descriptions, you must to use the “description” field you will find for each slide. Here you need to pass directly the html code in order to create links. Here you will need something like this:

<a href="http://yourlink.com">your link</a> //notice the single commas

Hope it will help!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Also, I need to shorten the portfolio page because I have quite a bit of black space that doesn’t look good.

my site: http://www.richardkubec.com/overgreenhills

thanks

VanKarWai

Here I´m not sure about what you want to achieve. Just notice that you can choose the number of columns the portfolio area will display. I you select 3 columns, or example, your thumbs will it more available space here. It could be an easy solution or this.

Hope it will help! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
rico35 Purchased

Hi, very nice theme…

But since I did update to WP 3.5.1 all goes wrong… especially with the new media manager : - all uploads failed in “create new gallery” (but media appears afterall in media library) - none of my library medias appears in the window when in the “add media” mood (add media / add gallery / add feathured image) - portfolios created with wp 3.4 are clean in frontend, but none of whose created with new wp version are visible (of course, they are empty !)

After some researches, it seems to be an issue with some updated files/functions within the theme (new media manager works fine with wp 3.5.1 and twentyten theme for exemple, I can see all my previous media and uploads are clean and safe…)

Any ideas/hack/tricks… (or I have to reset all and stay with wp 3.4) ?

Thanks for advice ! (and sorry for my english ;))

VanKarWai

Hi rico,

you should not have problems with WP3.5.1. In fact we are using it with the live preview and you can see it in work on the screencasts.

In this sense I would recommend you creating a support ticket and provide us with an admin user/pass in order we can check closer this issue.

We will try to help with it!

Default-user
rico35 Purchased

Thanks a lot for your support, but no ticket is needed ! Tried so many things during few days that I didnt see the evidence… : I use to start my projects creating a child theme with empty functions.php and style.css. But (don’t know why in this case) there was a missing question mark in my (empty) functions.php… no error messages but all went wrong as I said… Few sleeping hours + your encouraging response = problem solved !

It was a noob error, sorry for the inconvenience… Hope it will help those like me who work hard at night : take a little rest and back and everything will be better! Think I need some holydays too …

Thanks again for your work and responsive support!

VanKarWai

I perfectly understand the situation, rico ;)

If you have any doubt, you have free support available throw our support system within business hours.

We hope you will enjoy with One Plus!

Best, Van.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Turkey

What is the logo font ?

VanKarWai

The logo font is a custom one made for One Plus using illustrator. Thanks about your interest!

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 2-3 years

Hi Van. A quick question: can i add an iframe (from issuu) as a portfolio item?

VanKarWai

Hi George!

you can add any iframe content to the gallery. This means that you can display a site, a issuu url or any other content using the URL. Anyway, write me using the contact form in my profile and let me know if you have any doubt about anything ;)

Greetings!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Love the theme, but I’m having a problem, the three circle thing for loading the loading animation does not go away after the page has loaded what’s going on with that?

VanKarWai

Uhhm. Weird issue, just open a support ticket and we will take a look closer. Please, provide the URL to your site and an admin pass/username to log in. We will take a review this.

Best, Van.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi im having trouble, very new to wordpress. how do you put content (text) on the portfolio header eg to have an introduction, or write about yourself?

and when my images are displayed in each portfolio section at the bottom it show you the amount of images, mine images are duplicated 3 times.

VanKarWai

Hi Robert,

about your first question, please, take a look to the documentation, there you will find how to add content to the header. Just adding a text widget you will be able to add any description you could need to add the the header area.

For your second question, open a support ticket and provide more info or some screenshot about this issue in order to understand better this part. We will try to help as better as possible.

Thanks a lot for using One Plus! :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
  • United States

nice theme, i will buy it, but im having a problem. You can help me install a purchased theme to my website? I have all the hosting and domain information already ..

VanKarWai

Hi chennie,

we normally don´t provide support for installing themes or making customizations of any kind. But installing a Wordpress theme is quite easy. I could send you a couple of online tutorials where you could view in detail how it works this process. But in any case, we can´t install WP and the theme for you, I hope you understand.

Thanks a lot about your interest in One Plus! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi sorry didn’t understand the link, but basically when I upload images for a project, it displays multiple versions of it so there are many duplicates on the website of the same piece of in the project section.

VanKarWai

Hi Robert,

please, open a support ticket and provide us a admin user name and pass to your site. We will check this issue closer because it looks very weird. We will try to help!

Best.

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 2-3 years

Another great job guys. Downloaded and using it for my personal homepage. 5 stars. Keep up the good job.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi guys,many thanxs for this awesome theme. Got one question about the header. In one of your demos there is no header or it’ transparent. How can i do it?

VanKarWai

Hi!

to achieve a completely transparent header is very easy, just add this single css rule to your custom css:

#header {background:transparent;min-height:200px;height:200px;}

Once your background is transparent you can place your own logo where you need just using the theme tools for these tasks.

If you have any other doubt, do not hesitate to open a support ticket and we will try to help closer.

Thanks a lot for using One Plus, we hope you will enjoy working with it!

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 2-3 years
spiliog Purchased

An update?

VanKarWai

Hi George!

I´m sorry to say that we are not updating One Plus by now. This not means it won´t be updated no more. We are finishing a couple of new themes, once we will have ready all of them we will come back with One Plus with new features or improvements.

You will receive a newsletter with all information about it before we update the theme here.

Hope everything is well with you. Glad to greeting you again! :)

Default-user
spiliog Purchased

Hi Van. Thanks for your reply. Glad to hear from you too. Greetings and as always waiting for your new jobs!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi

i am having some major issues with the galley within this theme. all my images have been optimized and saved for web, so the files are not too large. the issues is they are not scrolling through to the next image, it appears they are still loading. Also, when i create a galley i only upload the images that i need so, for example i uploaded 7 images for one galley, but when i published it, it says there are 42 images in there! they seem to be duplicating them selves for no reason at all. this is pretty frustrating! here is my site if that helps

www.rhysgourley.com

please help asap.

VanKarWai

Hi Rhys!

I would need to check your site in order to know more about this issue, so for this, please, open a support ticket providing an admin user and pass to your site and we will check this closer.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 6-7 years
gagman Purchased

Hola,

Lo primero felicidades por vuestros diseños, me parecen los más estéticos de todo themeforest.

Me gustaría ver si me podéis resolver una duda respecto a la inclusión de videos desde youtube a la galeria del portfolio. La inclusión de imágenes no me supone ningún problema pero si la de videos ya que en la opción insertar desde Url lo único que hace es ponerme el código en el cuerpo de texto y no aparecer en la galeria.

Espero que la duda sea clara y sepan guiarme para resolverla.

Gracias.

VanKarWai

Hola gagman,

para añadir cualquier video desde Youtube o Vimeo, simplemente tienes que añadir la URL de estos en el espacio habilitado para ello. Mejor echa un vistazo a este screenshot para tener más claro dónde se encuentra esta opción.

Simplemente tienes que añadir una imagen, que servirá para representar tu video dentro de los thumbs de la galería, y a esta imagen asignarle la URL y el tamaño tal y como ves en la captura.

Recuerda que no es necesario clicar el botón “Insert into post”. Debes de cerrar el gestor de imagenes desde la parte superior derecha, con el botón de close (X).

En la docu tienes más detalles al respecto :)

Espero que te sirva de ayuda. En cualquier caso, si sigues problemas al respecto, déjanos un ticket de soporte y revisaremos tu sitio web. Si nos habilitas un user/pass podremos revisar esto desde tu instalación.

Muchas gracias por usar One Plus en tu proyecto!

  • Bought between 1 and 9 items
  • Has been a member for 6-7 years
gagman Purchased

Hecho, Muchas gracias.

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 2-3 years
spiliog Purchased

Hey, where is the promised update?

VanKarWai

Hi George,

I´m going to copy here our last message:

I´m sorry to say that we are not updating One Plus by now. This not means it won´t be updated no more. We are finishing a couple of new themes, once we will have ready all of them we will come back with One Plus with new features or improvements.

You will receive a newsletter with all information about it before we update the theme here.

We maintain One Plus, but by now, it won´t receive new options or updates in this sense.

Greetings!

  • Bought between 10 and 49 items
  • Greece
  • Has been a member for 2-3 years
spiliog Purchased

Is it ok to work again with this theme on the latest version of wordpress?

VanKarWai

Hi!

you should have not problems with it. Not other users have reported any related issue.

As alway you update to a new WP version, we recommend you to backup your files and contents in order to prevent some info in case something could be wrong.

Let us know, ok?

Nice to greeting you again! :)

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