VanKarWai

VanKarWai supports this item

Supported

This author's response time can be up to 2 business days.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from VanKarWai:

Support is offered only via Ticksy. There you will find the entire terms!

Important:

Support is only given during 8-7 (GMT+1), Mon – Fri. Support only covers queries about bugs & issues related to the theme. Custom requests are not fulfilled.

Support for our items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
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