Discussion on One Touch - Multifunctional Metro Stylish Theme

2214 comments found

Hello, I have your theme and some days ago, I don’t know how much, I have problems at home page, I didn’t touch the theme, so I don’t understand what happened, can u help me?

http://www.biciberta.com/
Crumina

Hi!

Sorry, we cannot log in your site. I dont’ know what happened, but you’d better ask this question your server adminsitrator. With regard to your homepage, please, go to Settings>Reading and set up your homepage.

Thanks!

Regards

I was so very pleased and satisfied. Today i’m sorry to say i got less satisfied.

With the 2.0 version of the them i’m not so pleased. Version 1 i bought because it was all so well organized en ran smooth.

It costs me a lot of precious time to search the right information, to read it, to understand and find out how to apply.

You have to be a sitebuilder wizard to get it right smoothly.

If there had been a good manual i would have been able to read how this portfolio was made and positioned in the backend.

On the latest question/issue, i got the answer myself… by accident really. I cannot say i’m veryy happy with communication on issues as well.

Please find out how you can make the theme work as smart and as smooth as no. 1 and please make information more easy to understand.

Crumina

Hi!

Thank you for your remarks!

First of all I’d like to say that in version 2.3. we improved Metro Visual Builder. So now there are no issues with glitching while working with it. We also don’t stop improving Onetouch 2.0. with every new update.

With regard to theme documentation, you can find it in theme package, folder “Documentation” or on our support forum http://support.crumina.net/index.php?/forum/29-documentation-and-tutorials/

With regard to communication with our support team, please, point us to the topics, on which you didn’t get satisfactory answer. We will sort it out.

Also, if you have additional questions on theme work, you can also contact us over info@crumina.net We will give you more detailed information.

Thanks!

Regards

ishtare Purchased

Where can I download an update?

Crumina

Hi!

The updated version you can download from your Themeforest account, from which you purchased the theme. Please, refer to this tutorial how to update the theme http://support.crumina.net/index.php?/topic/2884-how-to-update-the-theme/

Thanks!

Regards

Hi,

this is the 4th theme I bought for Wordpress and so far my nicest experience. The theme offers some very nice features and customization tools which allow a modular creation of your website.

And if you face any problems with bugs and custom code, the Crumina-team will help you in an amazingly professional way. Straightforward help and quick responses.

Very recommendable! Thanks!

Crumina

Thanks for such good words ! That always pleasure for us :bashfulcute:

I’ve had this theme for a while and every time I contact the developers they get back straight away.

Not only they do, but they are EXTREMELY HELPFUL in every way they can. I’m extremely impressed; today they got back to solve a problem I had and I finally told them I wanted to leave a testimonial somewhere because they’ve been amazing.

If you’re in doubt regarding buying the theme, I highly recommend it. Not just because you’re buying a GREAT one from themeforest, but because the support is exquisite.

Patri https://plus.google.com/+PatriHernandez/
Crumina

Hi Patri!

Thanks for nice words! We are happy to know we have happy customers!

Best Regards

gcsepy Purchased

Hi!

I have one question. How can i add metro tile in visual composer? I can’t see it.

Thanks!

Crumina

Hi!

Tile module – that is not module of Visual Composer. In theme we provide alternative page builder plugin – Metro Visual Builder and tile – that is module of that plugin.

Regards

jmq02 Purchased

Hi,

How I alter the text “Archives” (page after click in any category).

Default-user
jmq02 Purchased

Hi, I found. Thanks. content-pages.php line 75

The accordion and FAQ features just stop to work, any idea about what happen?

Default-user

Its better re-download the theme in my account again then?

Crumina

Your theme version is not compatible with any that were released later. You have to install the new version on fresh Wordpress install and build the site again. The only content, that can be imported from the old installation, is posts, single pages and portfolio. The rest should be recreated. Here is documentation on theme installation http://support.crumina.net/index.php?/topic/2404-theme-installation/

I have started working on a project that already has this theme installed, and I am trying to edit the main menu links. According to http://support.crumina.net/index.php?/topic/2567-menu-metro-menu-customizer/ I go to Appearance>Metro Menu Customizer but I do not see that option under Appearance. Any ideas?

Crumina

Hi!

Most likely Menu Customizer is deactivated or not installed at all.

If you just started the project, please, make sure you use new version of the theme 2.3.5.

Thanks!

Regards

Default-user

The Site with this theme is already launched, I am making a few customizations for them. Is there documentation on how to reactivate the menu customizer?

Crumina

Hi!

Please, check which theme version is used on your site. You can do that in Appearance>Themes. If you use newer versions, 2.0. and newer, Menu Customizer can be installed/activated in Appearance>Install Plugins section http://support.crumina.net/index.php?/topic/2884-how-to-update-the-theme/

If it is 1.9.3. or older, go to Plugins section and check if the plugin is installed. If yesm activate it. If it is not installed, send us to info@crumina.net item purchase code of your client http://crumina.net/how-to-find-your-themeforest-item-purchase-code/ and we will send you the plugin.

Thanks!

Regards

Hi there,

I really love the menu customizer for my main navigation. On my website, I also have complex a sidebar menu with child menu items. The tiled menu style is not really suited for this purpose because of the large amount of items, nor is the standard custom menu option which WordPress offers which just spits out a long list.

I want to use the jquery vertical accordion menu plugin so my child pages only become visible on mouse click or hover. This makes my menu a lot more compact. Only, this plugin conflicts with the menu customizer. When both of the plugins are active, the tiled menu style seems to interfere with the accordion menu plugin (I’m getting tiles where I don’t want tiles, I just want the unstyled standard custom menu, but with accordion functionality).

Any thoughts on how to fix this?

Crumina

Hi!

Please, send us to info@crumina.net link to your site with your wp-login credentials and ftp access data. Also, specify the page where we can see the problem. We’ll try to find a solution for that.

Regards

Issue with the Metro Visual Builder. After add section we wish to add Module – Text Module However, we are unable to insert and content? I can enter Title and Icon but there is no Block to enter text in the Content? Also If I try save it simply “hangs”? Please assist thank you

Crumina

Hi!

Thanks for sending your details. It is night in our country now. Your issue will be reviewed tomorrow.

Regards

Default-user

Thank you. Will see you in the morning then. Cheers. :D

Crumina

Already reviewed and answered :)

Hi. Crumina.

I can’t install the Required plugins for this theme!

Why do they not come with the theme in the downloadable file since the theme can’t run without theme? Having them in a private repository when they are required is not very smart is it?

Any help?

Crumina

Hello!

The required plugins are installed from our server. It is made to make the installation simplier.

If the plugins are not imported it may mean that there are some issues in your server settings – it is forbidden to install our plugins. Please, send us email over info@crumina.net We can send you all required plugins in zip format. You will be able to download them manually via ftp.

Thanks!

Regards

nesdam1981

OK thanks. It hasn’t been a problem before. Iv’e used this theme earlier (the 2x version also). But I’ll send you the information.

Thanks for very quick reply.

SolGypsy Purchased

Hi, I’ve installed you’re One Touch theme (currently hosting on my desktop whilst I’m building the site) and are trying to import the content.xml file but it keeps on coming up with a failed to import message. See specific details below. Can you please provide advise on how to import this file?

Thanks,

Cara

I’m clickign on Import | Wordpress |

I then choose content.xml and click on ‘upload file and import’.

Admin is my import author and I have tried importing with the Download and import file attachments checkbox both selected and unselected.

I then click on ‘submit’.

This results is that it fails to do the following:

Failed to import shop_order_status cancelled Failed to import shop_order_status completed Failed to import product_type external Failed to import shop_order_status failed Failed to import product_type grouped Failed to import shop_order_status on-hold Failed to import shop_order_status pending Failed to import shop_order_status processing Failed to import shop_order_status refunded Failed to import product_type simple Failed to import product_type variable Failed to import product_cat Whatch Failed to import product_tag ??? Failed to import product_tag 430

Crumina

Hi!

About half year ago we release version 2.0. It is not compatible with the old one and has different installation process. It has different Page builder called Metro Visual Builder and different Page slider and Menu customizer. The installation goes the same as described in this tutorial http://support.crumina.net/index.php?/topic/2404-theme-installation/

There is no more content.xml file. Demo import is made with Installer panel. All this information is described in the topic.

If you installed the theme on clean Wordpress installation already and need only demo import, go to Appearance>Installer panel and click button “Run installer”.

That’s all!

Thanks!

Default-user
SolGypsy Purchased

Wonderful. Thanks for your help. I’ll have to learn how to work the new Metro Visual Builder then :)

Can you please advise how I make the images go the full width of the screen as per the link below? (Just the images in the ‘slider??’ and the computer keyboard image) http://theme.crumina.net/index.php?theme=onetouch

Thanks.

Crumina

It is background image that you can put in row settings of any module in Metro Visual Builder http://support.crumina.net/index.php?/topic/2407-metro-visual-builder/

josevgc Purchased

Hi,

I have just purchased this theme and I really recommeded. But I have a problem with the scroll to top button (class “backtotop”). It works as expected but when I refresh the page it appears the button as “jumping” and hiding quickly, then the button appears right when I scroll (working well). This happens to every page and without any plugin activated, only the theme recommeded. Any idea what is happening?

Many thanks, Jose

Crumina

Hi Jose!

This is not a bug, but peculiarity of javascript of backtotop button. Nevertheless, this effect on page load can be removed. We will implement this in the next theme update.

Thanks!

Regards

Default-user
josevgc Purchased

Ok, many thanks.

I have another question about the integration with woocommerce. It is regarding the page title that appears when it is click a product tag. When I do it appears the word “Archives” instead of the product tag (I would like to have the same behaviour that you have in the demo page).

Inspecting the element is:

<header class =”entry-header”>

Hear appears “Archives” instead of the related product tag.

Again many thanks for your great support.

BR, Jose

Crumina

Hi Jose!

Thanks for reporting us this issue! It will be fixed in the next theme update.

Regards

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