An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by webunderdog
Frequently Asked Questions
I don’t have accents for some languages on my titles and headings…what do I do?
The is due to the font resource package that we used in the template for the KC Cufon Font Replacement Plugin. If you need a different resource package, download the font – the font for the titles and headings. Font information can be found in your help documentation. Next you’ll want to navigate here and generate a resource file that works for you. http://cufon.shoqolate.com/generate/
When you’ve downloaded the generated file, you must upload this to your server in the KC Cufon Font Replacement plugin. If you’ve used the same font, you can simply overwrite the existing font resource file. This will be in the plugins > system > kc_cufon > fonts. The class styles are managed in the KC Cufon Plugin in the Extensions > Plugin Manager.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.