Discussion on OneUp - One Page Parallax Retina WordPress Theme

pixelentity

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1067 comments found.

I meant video embedded in post/project. see printscreen https://qas-shared-assets.s3.amazonaws.com/snaps/y40m10x29j1kmx6

Thanks, can you please share the url to that page so that we can test it and see what is going on. Thanks

the video is giving an error on Chrome S3(native browser on S3 works) http://www.getalert.com/

Hi,

I just tested your website on my Nexus 6p in Chrome browser and it worked.

I also checked on the latest Samsung they have on BrowserStack and it seems to be working there as well. What kind of error are you getting?

Hi, before purchasing this theme I’d like to know how is it possible to use mp4 video in views background without affecting bandwidth which is limited in my host plan. Thanks.

Hi, It sure does, no problems with sub menus on mobile devices here. What device/platform/browser are you checking with?

I test this on Note 4 / 5.1.1 Chrome > http://oneup.themes.pixelentity.com/new-modules-in-v1-5/ when I click on Blog from hamburger nothing happened. Same in reduced desktop chrome . Thanks

Hello,

we will update our demo today to apply the fix, but it’s already fixed in our theme, we just forgot to update the demo with it, thanks for pointing that out.

Hello, my site was built in oneup and was working normally for 1 year. He stopped to show the images on the grid portfolio. In the admin I checked it and the views options are gone. Can you help me solve the problem? What could have happened?

www.teresamascaro.com.br

Thank you very much.

Hi, Make sure you have the latest version of the theme. Download it again from your Envato account and update it. Sometimes users have WP set to auto update when a new version is released. Another possibility is that one of your plugins is interfering with the theme. If you have installed a new plugin recently or even updated your old plugins, then this may have caused the problem. If the problem still exists after updating the theme, then try to disable your plugins and see if that fixes it.

wibbsy

wibbsy Purchased

I have this theme installed on wibbsy.com but when the splash loads, I can scroll horizontally to the right and it messes up the layout. But if I scroll to the bottom of the page and then back up, I can no longer scroll horizontally from the splash screen?

How can I stop the horizontal scroll? Thanks

Hi, That side effect is caused by the overflow-x:hidden; snippet which was added to the html element. Remove that and your links will work normally. If afterwards, the scrolling splash area is still happening, we’ll find a different solution for that.

wibbsy

wibbsy Purchased

Okay. Removed the custom CSS overflow and the site is working fine. However the social links still aren’t getting links?

Now that you mention it, after your issue I believe we added that snippet to the newest versions of the theme, so the CSS is still there. Past this into the Custom CSS field to negate it.

html{ overflow-x:visible;}

Then check if the scrolling splash area issue has returned. Sorry for the mixup. Let me know if this works and I’ll check back asap.

eyeowna

eyeowna Purchased

Thanks for fixing the ‘sections’ part in menus that wasted two days of my time!!! Now the contact form and social icons don’t work? I have entered the address it says email sent but doesn’t work and social icons show but don’t link? I have configured this in the theme options though!

eyeowna

eyeowna Purchased

I currently have a ‘coming soon’ page as I don’t want customers to see the site live yet.

eyeowna

eyeowna Purchased

It seems the person above has the same issue with the theme.

Hi, That customer’s link problem was caused by a custom change in their CSS which was specific to their website, so you problem will be something different for sure. So I’ll need to see the page in order to diagnose it.

alexpsba

alexpsba Purchased

Upon entering into the website, all the links at the top of the page are active with a red bar below each of the navigation items. How do I turn off these active links? I would like them only to appear when the user scrolls to section related to the navigation item.

My site can be viewed here: http://alxagency.com/nelson/

Hey, Try disabling your active plugins and see if the problems disappears. Sometimes badly developed plugins load scripts in places they should not, which can have these kinds of side effects.

alexpsba

alexpsba Purchased

How do I add a sidebar to the individual service page? Here is one of my service pages http://alxagency.com/nelson/index.php/service/repairs/

Hi, Unfortunately sidebars can only be added to blog pages and/or blog posts.

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