36 comments found

This is a great theme, i just have problems with the slide.

I dont have the slide settings, like the documentation, i just have this.

Screen Shot 2014-02-06 at 23.42.35

How can i solve this ?

Thanks.

Default-user

In the documentation, looks like this:

Screen Shot 2014-02-06 at 23.46.42

Very Diferent

PremiumLayers

hi Juan and thanks for purchasing our work.

please open a support ticket here http://wpbox.ticksy.com/ if u dont mind.

Thank u so much!

Default-user

Thanks to you, the ticket has been placed

Hi, Would have built in “Drop down options”? Also, I could choose ANY Color for the theme or is it only in Lime green? Thank you.

PremiumLayers

Please open a support ticket to get the answer from our devs http://wpbox.ticksy.com/

Thanks!

Hi! Please can you tell me if this theme is compatible with woocommerce 2.1?

Thanks!

PremiumLayers

Hi, some files have been declared as deprecated as of 2.1, we are working on the update which will be ready in a few days

cippolo

thanks for your quick reply. This update of woocommerce has given us a lot to do to everyone :-|

thanks for your quick reply. This update of woocommerce has given us a lot to do to everyone :-|

Hello, I wanted to report a problem with the page layout shoop. There is the weave problem in your demo. Look at the printscreen http://www.telecome.it/wp-content/uploads/2014/03/Schermata-2014-03-11-a-09.32.42.png. You can view it using Safari, on the site, also under construction: http://www.telecome.it/catalogo-prodotti/ . Please fix. Thank you.

PremiumLayers

hi and thanks for purchasing our work.

plz open a support ticket here : http://wpbox.ticksy.com/

Thanks!

punica Purchased

Not a great Theme – very buggy

wishlist / compare function not working in shopping card (return) button not working – links back to card and more css problems

PremiumLayers

hi Punica, have you downloaded the latest version of ONlineSale theme ?

if u are experiencing bugs after you installed the last version please submit a ticket in our support forum http://wpbox.ticksy.com/

Thank you so much and sorry for any inconvenience

Default-user
punica Purchased

you are quick here but i still have no answer on my support ticket.

PremiumLayers

hi Punica.

Our dev yesterday moved to US and i think he’s not ready yet to come back to work so fast. i hope he’ll be ready/able to work from tomorow.

Hope u understand Thanks

its possible to hide the shopping cart and use the templete like a prodcut catalog wihtout prices, ????

PremiumLayers

Hi, it’s a matter of adding few lines of code to hide the shopping cart, we can help with that.

Q1 – Does this Theme have Catalog system ? I Really like this theme but I don’t want to sell it not ready right now so I want to enable the Catalog system right now. Possible ?

Q2 – How to change the color of this Theme in the Admin can we change the colors ?

PremiumLayers

hi Fazzy and thanks for showing interest in our work.

A1 – it’s a matter of adding few lines of code to hide the shopping cart, we can help with that.

A2 – Yes, that’s possible and very easy to do, this is one of the main features OnlineSale has. for more, you can check the admin screenshot : http://www.premiumlayers.com/screenshots/os-woo.jpg

Thanks!

Default-user

1 – Ok but I prefer this to be Enable & Disable through the Admin so when we have to Enable the Cart we don’t have to touch the code. Also I want to make sure it will Hide all the ADD to cart functionality

A2 – Thanks

PremiumLayers

hey Fazzy, i’m really sorry but we don’t have such an option through admin. all you have to do is to play with code to hide those elements/features that u want. if you are not familiar with coding we can do that for you.

Thank you :)

Hi,

I was thinking about purchasing the theme. Is there an easy option to not have it in full screen?

PremiumLayers

Hi, it should be wrapped with a global container with specific width set not to be full width. That’s easy to do, we can help with that.

This theme seems to be fool’s gold. Really poor docs and even less useful third party plugins.

1. Slider is broken as someone pointed out three months back, not to mention is was terrible to begin with and should have had Slider Revolution or another reputable slider. Note: at time of writing this the sample site slider does not even work like it once did.

2. It just mimics frontends from high quality themes that use Visual Composer or other easy to use backends by pulling WooCommerce products and categories. No documentation on setting up the homepage like shown in demo.

3.the comments above seem to indicate they messed with WooCommerce and being able to hide pricing and use it as a catalog.

Had a lot of promise but I’d be cautious about this theme. I might need to buy a few other plugins (like new slider) to accomplish my task with this site that should have come standard with the theme.

Hopefully there will be a new update and things will rock, fingers crossed. :(

PremiumLayers

Could you please open a support ticket in our forum to get the answer from our developer then :)http://wpbox.ticksy.com/

Thank you so much!

Default-user

Don’t have time, moved on to another theme.

Hiya, I love the theme, it is perfect for what i need it for. Just one question, how do I add the featured section onto the home page, as I can’t seem to find a way or tutorial on how to do this. Please advise, thank you.

PremiumLayers

hello and thanks for purchasing our work.

please open a support ticket here http://wpbox.ticksy.com/ if u dont mind.

Thank u so much!

LobaNegra

Ok I have posted a support ticket. Thank you for your fast response

How do I add pricing to the featured products on the homepage and shop page?

PremiumLayers

plz open a support ticket here: http://wpbox.ticksy.com/ to get help from our developer.

Child theme does not seem to be working – does anybody have a solution other than overwriting the files?

PremiumLayers

Hi, answered in in suppport forum, please check.

Hello, po files and edit mode, but I still am having problems translating. “enlarge images”,check out, got a coupon, shipping calculator, search (type and hit enter) I want to translate writings. Help please

PremiumLayers

Hello and thanks for purchasing our work.

plz open a support ticket here: http://wpbox.ticksy.com/ to get help from our developer.

Thanks you so much.

If I use this theme for a site where I allow visitors to browse for free and some registered members can buy protected content (e.g. selling some extra info that is in a post), do I need the extended license?

PremiumLayers

Hi, for the initial question, answer is definitely yes, no matter what you sell, you can use the license for 1 website on 1 domain. And if you are using the theme in a product (as an example, think of a hosting provider who also offers ready to made themes to start with as part of service), then extended license is needed. If you need more information on this, please contact Envato support, they can provide much more insightful answers.

pdogbc

I think you mean the answer to the initial question is “no” i.e. I don’t need an extended license if I’m selling my own things that have nothing to do with the theme. Right?

Hi. I’m looking for a shortcode to add a number of Best Selling products rather than Featured Products on the Home page.

Thanks

PremiumLayers

Hi, it’s among Woocommerce shortcodes, should be like this:
[best_selling_products per_page=”12”]

And here’s a reference to the shortcodes documentation – http://docs.woothemes.com/document/woocommerce-shortcodes/

Creative_Alien

Thanks

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