hi, i update 3 images slider as background, but i see on each image ”?” why? how i can disable effect for each images, i see where are 4 effects:1,2,3,4 for slider. But i want to have only static background image that change with other and so on. Hot to fix it? thx
Hi, You can open a ticket http://posthemes.com/tickets. We will help you
How can I control the order in which products are shown in the SALE carousel?
I know I must set discount price in the product (like you write in your documentation), but how can I make for example product A on the first place? We have 50 products on sale and we want some special products to always be displayed first.
The question is the same for the FEATURED product module. (I have set them in Home category)... How can I set the order of products displayed?
Or is it just random?
Hi, They’re ordered by position now. We can change the order to price/date create/date update/id.. However, you can order products in these modules by manual. It’s automatic. If you want to change these modules, you can send a tiket to here: http://posthemes.com/tickets/ . Our support team will help you. Thank you !
hi, it’s possibile to have in your theme subcategories as this site, i hope yes,
thx in advance
Hi, you can open a ticket http://posthemes.com/tickets/ and provide your website info. We will help you enable it.
couldn’t find the layered PSD files, please help.
Hi, You can find link download PSD file in “readme.txt”
I changed the menu icon in themes/pos_optima_/css/modules/posmegamenu/images
but it doesn’t reflect, it is still using the old image, any idea why?
nevermind…i just need to clear my own browser cache….i tried clearing in the back office but no dice…and I tried in browser, and all good now
ok, If you have question or problem. You can contact us. We will help you.
when mouse hover on the pic (banner-right.jpg) it zoom out, how to disable this affect.
Hi, We use CSS3. You open this file: /themes/pos_optima_fashion2/css/global.css . Then search: ”.banner-top img:hover” and remove this CSS (line ~8128).
Have a success !
How do I change main logo size? I want to make it 250 width.
Hi, you can open a ticket http://posthemes.com/tickets/ we will help you
its been….couples of days now…thanks…
Hello, We’re checking it for you. You can follow your ticket.
Hello, I think you missed my ticket so I created a whole new one…thanks
You can open new ticket again.
Hello well i’ve buyed that theme, but i have a probleme on the instant search keeps flashing when my mouse goes on it… Help
Hello, You can open a ticket http://posthemes.com/tickets and provide detail. We will check and help you fix it.
I already sent a ticket with no answer… Here you already answer that problem.. so i would like to know what file to change:
1 year ago Flag
There is nothing being updated on your ticket. the more time I am looking over the site the more bugs I am finding, the search is still flashing at time making it unusable as well as the mega menu. I really need all this resolved or please refund me my money and I will go elsewhere.”“
Hi, We still replied your email from ticket. Please check your email that you use to sending ticket (email@example.com). We always ready to helping. Thank you !
On my mail i’ve nothing.. can you send it back again?
You can follow your ticket 1217
I sent it back again but nothing…
please wait and follow your ticket.
Still nothing i don’t have the link to follow it…
you can contact http://www.plazathemes.com/contacts
Could you please check ticket 1231 please?
Hello, You can follow your ticket. We will help you.
Is it possible to show for each categories the list of productson special offer of its category ?
(As we have on frontpage but for each category with its own products)
Sorry ! It’s impossible. We don’t have this function in our theme.
How do you translate the word category in the mobile page?
Hi, You go Backoffice > Localization > Translations > choose Installed module translations – theme name – language > Find posmegamenu . This text is in here. If you don’t see it, send a ticket here: http://posthemes.com/tickets/ . Our support team will help you. Thank you !
The slide in my website don’t work, he doesn’t auto hover, don’t move.
Can U help me please?
Hi, You can open a ticket http://www.plazathemes.com/tickets and provide. We will check and help you.
Hi , how can i link the images in the brands slider to the categories ?
Hi, You go Backoffice > Posextention > Manage Logo > Edit a logo and you can add a link to images. If there’s any issues, you can send a ticket here: http://posthemes.com/tickets . Our support team will help you. Thank you !
Having a lot of little issues with this. I am sure it is just me but anyway.. I did submit a support ticket. Also to let you know your link to your support desk is invalid.
Top Menu Nav is the one giving me a hard time and also the images..
Hi, You can contact us http://www.plazathemes.com/contacts and provide detail.
I did and then contacted right away but now it’s been a week and no communication…... Just need the demo site setup properly.
please you contact us. We can help you
I still have the same issue.
I am using your theme (Fashion version)
And i don’t have the nav banner above the menu.
I can’t add : block currensy, bloc cart and bloc user infos, default message doesn’t appear…
Could you help me please ?
Hi, You can send a ticket here: http://posthemes.com/tickets/ . Our support team will help you. Thank you !
Ok done !
Did you see my tickets or not ?
I didn’t receive email for my registration etc..
Hi, We had replied your ticket. Please check your email again (firstname.lastname@example.org) ! Thank you !
i have no email in my inbox !
You can contact email posthemes(@)gmail.com
Ok ! I send you an email
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