294 comments found

nextry Purchased

hi as I can put MegaMenu 9 icons on the same line

Plaza-Themes

Hi, You can put MegaMenu 9 icons on the same line. If you need help you can contact us. We will help you.

Default-user
nextry Purchased

you know some bug # 5992

Plaza-Themes

Hi, We fixed it. You can follow your ticket

Hello,

The theme is looking good so far, however I have a problem where the < > arrows on the feature products, new products & brand categories on the main page aren’t displaying properly, and there is a missing image under Latest design. Are you able to tell me how to make the theme display correctly?

Site is http://www.occasionhampers.com.au/

Default-user

Hi,
Remove this file and your issue will be solved: js/jquery/plugins/bxslider/jquery.bxslider.css
Have fun !

Default-user

thankyou this worked, however I still have nothing under latest design, and the graphic that is meant to be under this category that says new collection is displaying under new products instead.

Default-user

Hi,
This module displays product from categories. You have to choose categories in configuring module. It’s Pos Category Tabs module.

Dears:

My name is David, I from Chile and Im try to install Quickstart Package but i have problems.

An error occurred during installation…

Im install in language/spain and english/usa but i have the same problem

Pls Help

Plaza-Themes

Hi, You can open a ticket http://www.posthemes.com/tickets. We will check and help you install theme

Dears:

My name is David, I from Chile and Im try to install Quickstart Package but i have problems.

An error occurred during installation…

Im install in language/spain and english/usa but i have the same problem

Pls Help

Default-user

6 hours and anyone….

Plaza-Themes

Hi, You can check your email. We will help you.

rrmibiza Purchased

I need my invoice of this buy. Where is it?

hello there functionally carrying a lot of features on this site I how can I be a theme here is special I would be glad if the sample data.

http://www.bizimreyon.com/Alez-Yatak-Koruyucu,LA_1355-2.html#labels=1355-2
Default-user

Hi,
You can send a ticket here: http://posthemes.com/tickets
Our support team will help you.

Hello,

I want to make a 5pixel gap between each block in the menu as I have changed the border colour to black,are you able to tell me where in the custom menu.css file I could set this?

site is: http://www.occasionhampers.com.au/

Default-user

Hi,
You can send a ticket http://posthemes.com/tickets .
We’ll help you :)

Default-user

I submitted a ticket almost 2 weeks ago and supplied login details however I have not heard an more from you, is this still something you can help with?

Plaza-Themes

We responded all ticket you need check your email and follow your ticket or you can contact themesplaza(at)gmail.com

i was trying to get your support about Arabic language and i made many tickets with no reply from your side today while i checking you again i mention that you made update for RTL file so do i have to download the thems again and reinstall it in oder to add arabic ???

Plaza-Themes

You can contact themesplaza(at)gmail.com and provide detail

Default-user

i replay to MyCon email with the details should i cc themesplaza(at)gmail.com ?

Plaza-Themes

You can contact themesplaza(at)gmail.com

I am new to this. I only have 2 questions:

1) Does all theme will look exactly the way they are when you purchase or they all blink, and you have to re-add all the categories, title, product, images, etc?

For example like the link below, if purchase this theme is it gonna look exactly like this or blink? EX: http://demo.posthemes.com/pos_optima16/fashion3/en/

2) Once your purchase, do you keep the theme permanently or only last a while, and re-new it later?

Plaza-Themes

Hi, You can open a ticket http://posthemes.com/tickets and provide detail. We will help you.

Default-user

I did, from yesterday. Please follow up, the ticket number is #6169

Plaza-Themes

please, you can follow your ticket. We will help you.

hope you guys fast response as always you did , i cant start working all themes gone wrong with Arabic special products in wrong place not like the themes i bought its not beside bestsellers slider and even best sellers slider not exist and there is another feature slider beside on sale and new products slider its totally in wrong positions

so i hope your fast replay please as i must start work within 2 days

here is my site link https://www.mafroshats.com/

Plaza-Themes

Hi, You can open a ticket http://posthemes.com/tickets/ and provide detail. We will check and help you.

demo does not work?

Plaza-Themes

It’s working now. You can check it again. Thanks ! http://demo.posthemes.com/pos_optimademo/

nextry Purchased

hi. Not the logout option appears, the same screen appears in my account and close session, could help

Plaza-Themes

Hi, You can open a ticket http://posthemes.com/tickets/ and provide detail. We will check and help you fix it.

justsee Purchased

Hi, Can you tell howw to put bloc contact / block currencies and block languages in the displayTop like your demo ? Best regards

Default-user

Hi,
These module still display on top of page. They are displayed when you have 2 or more languages and currencies.
And Instagram button, you can send a ticket here: http://posthemes.com/tickets/ . Our support team will check and help you .
Thank you !

Default-user
justsee Purchased

Nope when i have 2 or more languages and currencies. these modules display on header. so i think there is a problem

Plaza-Themes

You can open a ticket we will help you

How to edit header menu categories? – how to edit some phrases in english for default?

Default-user

Hi,
You can edit header menu categoires as way to configure Megamenu Customer module. Read our document to having more detail.
We think your mean is translation? You can send a ticket here: http://posthemes.com/tickets/ . Our support team will check and help you.
Thank you !

Default-user

Where I can delete the custom menu: This does not appear in MegaMenu Customer module

Default-user

Hi,
You absolutely delete this block. You go Backoffice > Posextention > Manage Staticblock > On right side of Custom block, click choose Delete.
Have a success !

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