I really want to purchase this item, but my store has 10 categories each one with subcategories, any idea/solution ?
Hello, If your store has a lot of sub categories. We can help you custom it for compatible with theme. After you purchase theme you can contact us.
Ok, but i mean about look, in top there are 5 icons for 5 categories, what about the other 5 ?
They will display on 2 rows.
Thanks, I’ve purchased it.
How is suppose to be installed on prestashop 126.96.36.199 ? The documentation use the module ‘import theme’ which is not working in latest version of prestashop…
You can download latest version and install normal on prestashop 188.8.131.52 . We have test it, it worked. If you need you can contact us. We will help you install theme http://www.plazathemes.com/tickets/
now i have problem when i add the new categories in to the menu at the top there..the button will become blank and how can i delete the “custom menu” button?
Hi, You can delete the “custom menu ” in admin > Pos Extension > Manage Static block > Delete Custom menu. If you need more help you can make a ticket http://www.plazathemes.com/tickets/
hi, i’ve hust bought your theme…i see in the “pos_optima_document.pdf” that i must creat a pos_optima database? but this also for prestashop 1.6?
how i can set like as themeforest demo?
Hello, You can install prestashop 1.6 then install our theme. It like our demo.
I’ve installed 1.6 and theme…but isn’t like demo…how i can insert latersl menu?
You can make a ticket http://www.plazathemes.com/tickets . We will check and help you
i still got 2 problem …
1) why i upload the picture for the banner on top..and it didnt have the transparent effect?
2) how to show the data on “Best Seller” Column in home page?
Hi, You need make a ticket http://www.plazathemes.com/tickets/ and provide details. We don’t understand your issue.
2. Login Admin: Modules > Top Seller > Reset modules . If not install > you are Install. Ok!
hi,i already install the top seller module..but it still doesnt display out the data..
You can make a ticket http://www.plazathemes.com/tickets/ and provide details. We will check it for you
when im try to press the reset modules it showing that
Cannot install this module.
This module need to be hooked in a column and your theme does not implement one
what happent ya?
This theme has a contact form?
can add more social networking buttons?
could download the documentation to see all the possibilities of this theme?
This theme has a contact form. You can we can enable it for you. It can add more social networking buttons. The document includes in the package download. If you have more question or problem, you can contact us. We will help you
Thanks, I’ve installed the theme. can I install a backup with products and settings that you have in demo?
Hi, I have a problem with the folder img/cms/ the files are uploaded in ftp, but dont show in navigator. which be the problem?
you can make a ticket and provide details http://www.plazathemes.com/tickets . We will check and help you
I make a ticket but the ticket request #XXXXXX ? not show a real number.. it´s ok
Thank you for contacting us.
A support ticket request #XXXXXX has been created and a representative will be getting back to you shortly if necessary.
You need check your email and get ticket ID
Quick question, do you have an 1.6 online demo ??
Thx in advance for the reply…
Our theme is compatible with prestashop 1.6. You can use it for your store. If you have any question or problem. You can contact us. We will help yuu
I have a pre-sales question.
Does your theme support all native modules Prestashop 1.6.x such as:
Thanks for your reply
Our theme suppor support all native modules Prestashop 1.6.x. If you have problem. You can contact us. We will help you
if you buy the item, I can serve in Spanish language is to be used in Colombia. thanks
Hi, You can use Spanish language in this theme.
Good afternoon, I would like to know if:
images that have the main menu can be customized?
and if the template comes with the slider?
Hello,The images in the main menu can customize. If you need we can help you change it. “and if the template comes with the slider?” it isn’t possible
hello, this theme is CCC compatible? thanks
Hello, Sorry we don’t understand. You can provide more details
Hi! I have some presales questions..
Can I have acces to the theme documentation? To have a better idea of what i’m capable to do with the theme
Do you offer customization services?
Hello, The theme documentation include in the package download. If you want customize theme you can contact us. We provide customization services.
i want to buy it can you people install the same for me , if yes what will be the charge. Thanks in advance
After you buy this theme, you can contact us we will install theme for you.
how to contact
You can contact us via contact form http://www.plazathemes.com/contacts
guys i have baught and even created the contact form but the same has not been installed
You need provide your website info. We can install it for you
guys i wpuld like to beware that the aurthur is not at all reliable they are selling on theme forest they will nott help you post purchase they keep on asking you details but even after giving they will not do any thing may be treated as curse on theme forest
You provided info incorrect we don’t help you install theme. If you want we install theme for you. You need provide your webiste info. After we installed theme you can remove this account. We don’t access your website.
I have already opened ticket number thanks
Hi, You can follow your ticket. We don’t know your name on themeforest and ticket
we don’t login admin with account you provide. You can check your ticket
does not show me the ticket number and fails to login
The ticket number sent your email
ok will wait to receive the ticket number
I have not received the case number
when you make ticket it auto sent you ticket id
thanks I already have the number tiket and I have answered
You can follow your ticket. You don’t public ticket id
have solved the problem with layered navigation filters block
The theme is not included the slider? that price is for purchasing the slider apart?
This theme includes all extensions in demo. You don’t need purchase slider extension
I really like this theme. I’m thinking of buying it.
Is it possible for you to show me some web working with this theme?
Hello, Thank for your interested. You can see link: http://www.cigavip.com/ , http://corsoseo.guru/vietri/
I’m sorry to make all this questions but I’m new on Prestashop
- What is the apearance of a blog with this Theme?
- Which icons are available to use in the menu tab?
- Is it possible insert the module “Newsletter”, which appears in the home, in any page?
- Is it possible that the upper icons allways show the “My Wishlist”, “My Account”, “My Cart” y “Login” text without the need to pass by with the mouse?
- When you enter in a category you can see 9 items, is it possible to show them all by default?
- Is it possible to translate all the text shown?
Sorry to ask so many questions, I know that I’m a pain in the ass
- The blog isn’t available. you need install other extension.
- The isons available to use the menu
- It’s possible insert the module “Newsletter”, which appears in the home, in any page
- It’s possible that the upper icons allways show the “My Wishlist”, “My Account”, “My Cart” y “Login” text without the need to pass by with the mouse
- It’s possible to translate all the text shown
I have purchased the theme. Thx for help
I have purchased your theme. Can I install it in 1.5
Hello, You can install this theme on prestashop 1.5.5.x, 1.5.6.x
I really want to purchase this item but I want custom things with it
can you help me please
my email : firstname.lastname@example.org
Hi, You can check your email
got this problem when i try to edit Slider …
Fatal error: Uncaught exception ‘SmartyException’ with message ‘Unable to load template file ’/home/wallietc/public_html/modules/posslideshow/views/templates/admin/helpers/uploader/simple.tpl’’ in /home/wallietc/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php:127 Stack trace: #0 /home/wallietc/public_html/classes/helper/HelperUploader.php(288): Smarty_Internal_TemplateBase->fetch() #1 /home/wallietc/public_html/classes/helper/HelperForm.php(154): HelperUploaderCore->render() #2 /home/wallietc/public_html/classes/helper/HelperForm.php(65): HelperFormCore->generate() #3 /home/wallietc/public_html/classes/controller/AdminController.php(2045): HelperFormCore->generateForm(Array) #4 /home/wallietc/public_html/modules/posslideshow/controllers/admin/AdminPosslideshowController.php(162): AdminControllerCore->renderForm() #5 /home/wallietc/public_html/classes/controller/AdminController.php(1738): AdminPosslideshowController->renderForm() #6 /home/wallietc/public_html/classes/controller/Controller.php(180): Adm in /home/wallietc/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 127
what i need to do?
Hi, You lost files in your prestashop website. You can make a ticket http://www.plazathemes.com/tickets . We will check and help you solve it
This is the first time I’ll run an online store (no experince using Presta). Is it hard to translate the theme? (My store will be in 3 languages).
Hi, When adding images to cms pages, the images are not loading, shows the blank frame. In the front it shows as ”/img/cms/banner-static1.jpg” and tries to load the image on mydomain.com/img/cms/banner-static1.jpg.
The folder is given 777 permission.
Can you please help to get this work?
You need check .htaccess file on hosting. You can remove ”.htaccess” file in folder “img/cms”
Thanks. It worked
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