142 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I really want to purchase this item, but my store has 10 categories each one with subcategories, any idea/solution ?

Plaza-Themes

Hello,
If your store has a lot of sub categories. We can help you custom it for compatible with theme. After you purchase theme you can contact us.

Default-user

Ok, but i mean about look, in top there are 5 icons for 5 categories, what about the other 5 ?

Plaza-Themes

They will display on 2 rows.

Default-user

Thanks, I’ve purchased it.

How is suppose to be installed on prestashop 1.6.0.5 ? The documentation use the module ‘import theme’ which is not working in latest version of prestashop…

Plaza-Themes

Hello,
You can download latest version and install normal on prestashop 1.6.0.5 . We have test it, it worked. If you need you can contact us. We will help you install theme http://www.plazathemes.com/tickets/

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi,

now i have problem when i add the new categories in to the menu at the top there..the button will become blank and how can i delete the “custom menu” button?

Plaza-Themes

Hi,
You can delete the “custom menu ” in admin > Pos Extension > Manage Static block > Delete Custom menu. If you need more help you can make a ticket http://www.plazathemes.com/tickets/

  • Bought between 10 and 49 items
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 4-5 years
  • Italy

hi, i’ve hust bought your theme…i see in the “pos_optima_document.pdf” that i must creat a pos_optima database? but this also for prestashop 1.6?

thanks

Default-user

how i can set like as themeforest demo?

Plaza-Themes

Hello,
You can install prestashop 1.6 then install our theme. It like our demo.

Default-user

I’ve installed 1.6 and theme…but isn’t like demo…how i can insert latersl menu?

Plaza-Themes

You can make a ticket http://www.plazathemes.com/tickets . We will check and help you

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi,

i still got 2 problem …

1) why i upload the picture for the banner on top..and it didnt have the transparent effect?

2) how to show the data on “Best Seller” Column in home page?

Plaza-Themes

Hi,
You need make a ticket http://www.plazathemes.com/tickets/ and provide details. We don’t understand your issue.

Plaza-Themes

2. Login Admin: Modules > Top Seller > Reset modules . If not install > you are Install. Ok!

Default-user

hi,i already install the top seller module..but it still doesnt display out the data..

Plaza-Themes

You can make a ticket http://www.plazathemes.com/tickets/ and provide details. We will check it for you

Default-user

hi, when im try to press the reset modules it showing that

2 errors Cannot install this module. This module need to be hooked in a column and your theme does not implement one

what happent ya?

Plaza-Themes

You can make a ticket http://www.plazathemes.com/tickets/ and provide details. We will check it for you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, some questions,

This theme has a contact form? can add more social networking buttons? could download the documentation to see all the possibilities of this theme?

Thank you,

Plaza-Themes

Hi,
This theme has a contact form. You can we can enable it for you. It can add more social networking buttons. The document includes in the package download. If you have more question or problem, you can contact us. We will help you

Default-user

Thanks, I’ve installed the theme. can I install a backup with products and settings that you have in demo?

Thank you.

Default-user

Hi, I have a problem with the folder img/cms/ the files are uploaded in ftp, but dont show in navigator. which be the problem? Thanks

Plaza-Themes

you can make a ticket and provide details http://www.plazathemes.com/tickets . We will check and help you

Default-user

I make a ticket but the ticket request #XXXXXX ? not show a real number.. it´s ok

Ignacio,

Thank you for contacting us.

A support ticket request #XXXXXX has been created and a representative will be getting back to you shortly if necessary.

Support Team

Plaza-Themes

You need check your email and get ticket ID

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Switzerland

Hi,

Quick question, do you have an 1.6 online demo ??

Thx in advance for the reply…

Cheers

Plaza-Themes

Hi,
Our theme is compatible with prestashop 1.6. You can use it for your store. If you have any question or problem. You can contact us. We will help yuu

  • Belgium
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hello,

I have a pre-sales question. Does your theme support all native modules Prestashop 1.6.x such as:

  • Customer loyalty and rewards
  • Customer referral program
  • Cross-selling
  • Wishlist

Thanks for your reply

BR,

Fabio

Plaza-Themes

Hello Fabio,
Our theme suppor support all native modules Prestashop 1.6.x. If you have problem. You can contact us. We will help you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

if you buy the item, I can serve in Spanish language is to be used in Colombia. thanks

Plaza-Themes

Hi,
You can use Spanish language in this theme.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Good afternoon, I would like to know if: images that have the main menu can be customized? and if the template comes with the slider?

thanks

Plaza-Themes

Hello,
The images in the main menu can customize. If you need we can help you change it. “and if the template comes with the slider?” it isn’t possible

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello, this theme is CCC compatible? thanks

Plaza-Themes

Hello, Sorry we don’t understand. You can provide more details

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi! I have some presales questions..

Can I have acces to the theme documentation? To have a better idea of what i’m capable to do with the theme

Do you offer customization services?

Thanks

Plaza-Themes

Hello,
The theme documentation include in the package download. If you want customize theme you can contact us. We provide customization services.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

i want to buy it can you people install the same for me , if yes what will be the charge. Thanks in advance

Plaza-Themes

Hi,
After you buy this theme, you can contact us we will install theme for you.

Default-user

how to contact

Plaza-Themes

You can contact us via contact form http://www.plazathemes.com/contacts

Default-user

guys i have baught and even created the contact form but the same has not been installed

Plaza-Themes

You need provide your website info. We can install it for you

Default-user

guys i wpuld like to beware that the aurthur is not at all reliable they are selling on theme forest they will nott help you post purchase they keep on asking you details but even after giving they will not do any thing may be treated as curse on theme forest

Plaza-Themes

You provided info incorrect we don’t help you install theme. If you want we install theme for you. You need provide your webiste info. After we installed theme you can remove this account. We don’t access your website.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nextry Purchased
I need to install the theme as seen in http://demo.posthemes.com/pos_optima/digital/index.php

I have already opened ticket number thanks

Plaza-Themes

Hi,
You can follow your ticket. We don’t know your name on themeforest and ticket

Default-user
nextry Purchased

A support ticket request #XXXXXX has been created and a representative will be getting back to you shortly if necessary.

Support Team

Default-user
nextry Purchased

Jorge

Plaza-Themes

we don’t login admin with account you provide. You can check your ticket

Default-user
nextry Purchased

does not show me the ticket number and fails to login

Plaza-Themes

The ticket number sent your email

Default-user
nextry Purchased

ok will wait to receive the ticket number

Default-user
nextry Purchased

I have not received the case number

Plaza-Themes

when you make ticket it auto sent you ticket id

Default-user
nextry Purchased

thanks I already have the number tiket and I have answered

Plaza-Themes

You can follow your ticket. You don’t public ticket id

Default-user
nextry Purchased

have solved the problem with layered navigation filters block

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

The theme is not included the slider? that price is for purchasing the slider apart?

Plaza-Themes

Hi,
This theme includes all extensions in demo. You don’t need purchase slider extension

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I really like this theme. I’m thinking of buying it.

Is it possible for you to show me some web working with this theme?

Thanks.

Plaza-Themes

Hello,
Thank for your interested. You can see link: http://www.cigavip.com/ , http://corsoseo.guru/vietri/

Default-user

I’m sorry to make all this questions but I’m new on Prestashop :)

- What is the apearance of a blog with this Theme?

- Which icons are available to use in the menu tab?

- Is it possible insert the module “Newsletter”, which appears in the home, in any page?

- Is it possible that the upper icons allways show the “My Wishlist”, “My Account”, “My Cart” y “Login” text without the need to pass by with the mouse?

- When you enter in a category you can see 9 items, is it possible to show them all by default?

- Is it possible to translate all the text shown?

Sorry to ask so many questions, I know that I’m a pain in the ass :D

Plaza-Themes

- The blog isn’t available. you need install other extension.
- The isons available to use the menu
- It’s possible insert the module “Newsletter”, which appears in the home, in any page
- It’s possible that the upper icons allways show the “My Wishlist”, “My Account”, “My Cart” y “Login” text without the need to pass by with the mouse
- It’s possible to translate all the text shown

Default-user

I have purchased the theme. Thx for help :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have purchased your theme. Can I install it in 1.5

Plaza-Themes

Hello,
You can install this theme on prestashop 1.5.5.x, 1.5.6.x

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years

Hi I really want to purchase this item but I want custom things with it

can you help me please

my email : uaeraw@gmail.com

thank you

Plaza-Themes

Hi,
You can check your email

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

got this problem when i try to edit Slider …

Fatal error: Uncaught exception ‘SmartyException’ with message ‘Unable to load template file ’/home/wallietc/public_html/modules/posslideshow/views/templates/admin/helpers/uploader/simple.tpl’’ in /home/wallietc/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php:127 Stack trace: #0 /home/wallietc/public_html/classes/helper/HelperUploader.php(288): Smarty_Internal_TemplateBase->fetch() #1 /home/wallietc/public_html/classes/helper/HelperForm.php(154): HelperUploaderCore->render() #2 /home/wallietc/public_html/classes/helper/HelperForm.php(65): HelperFormCore->generate() #3 /home/wallietc/public_html/classes/controller/AdminController.php(2045): HelperFormCore->generateForm(Array) #4 /home/wallietc/public_html/modules/posslideshow/controllers/admin/AdminPosslideshowController.php(162): AdminControllerCore->renderForm() #5 /home/wallietc/public_html/classes/controller/AdminController.php(1738): AdminPosslideshowController->renderForm() #6 /home/wallietc/public_html/classes/controller/Controller.php(180): Adm in /home/wallietc/public_html/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 127

what i need to do?

Plaza-Themes

Hi,
You lost files in your prestashop website. You can make a ticket http://www.plazathemes.com/tickets . We will check and help you solve it

  • Has been a member for 0-1 years

This is the first time I’ll run an online store (no experince using Presta). Is it hard to translate the theme? (My store will be in 3 languages).

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
nimeb Purchased

Hi, When adding images to cms pages, the images are not loading, shows the blank frame. In the front it shows as ”/img/cms/banner-static1.jpg” and tries to load the image on mydomain.com/img/cms/banner-static1.jpg.

The folder is given 777 permission.

Can you please help to get this work?

Plaza-Themes

Hello,
You need check .htaccess file on hosting. You can remove ”.htaccess” file in folder “img/cms”

Default-user
nimeb Purchased

Thanks. It worked

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