292 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

How to add a Cyrillic fonts correctly?

I’m select a ‘Marmelad’ font on ‘Theme Options’ – ‘Styling’ page (this font has support a Cyrillic symbols, see http://www.google.com/fonts) for Primary Heading & Secondary Heading, and changes are applied (I see that: font are call in HTML-code), but the font is not fully connected – I don’t see this font in cyrillic letters – olny for latin.

For example, here is correct html for call this font (works on another site): <link href='http://fonts.googleapis.com/css?family=Marmelad<strong>&subset=latin,cyrillic</strong>' rel='stylesheet' type='text/css'>

This code: &subset=latin,cyrillic is not present in html for this template.

Any ideas?

olechka

Hi,

Thanks for choosing OptimaSales theme!

Please write me via private message and I’ll send you fix file.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Hi, We have multiple office locations around the world and I would like to add more than one marker to the contact map. Is this possible?

Thanks, Dan

olechka

Hi Dan,

Sorry for delay!
Please write me via private message and I’ll send you fix file

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How to add a blog items on homepage, like as http://themeforest.net/item/optimasales-responsive-wordpress-theme/full_screen_preview/3609807 ? The recent_posts shortcode looks no pretty.

olechka

Hi,
Answered via email.

  • Exclusive Author
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Italy
  • Sold between 1 and 100 dollars

How can i hide the sidebar in portfolio category or in the whole template?

Thank’you very much…

olechka

Hi demiurgo76,

Sorry for delay!
Are you talking about this page http://optimawp.gozha.net/themes/main/portfolio-view/gallery-item-21/ ?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m having a problem getting my picture to display correctly in the slider.

olechka

Hi nevilles,

Thank you for choosing OptimaSales theme!

Could you please provide a link to see what’s wrong with images?

Default-user

what is your email so I can send you my web url?

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hello,

I tried sending through the support page as well. The menu is having issues on my site after install. Can I get some help with this please?

http://orcabaymedia.ca/87gh/

Thanks!

olechka

Hi Kyle,

I’ve just answered you via email.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello,

Juste one quick question please : i am trying to set the UberMenu plugin, but it does not work, since it seems that there is a conflict with Superfish. Actually it works, but both menu a mixing.

For instance, if i set Ubermenu, and i make no change, the font of the main navigation is very very small (like 8px or less).

I can’t provide an URL, but do you know maybe how i can handle that (display SF CSS ? Display Superfish completely ? And how ?

Thx a lot !

olechka

Hi raph7433,

Thank you for choosing OptimaSales Theme!
Sorry for delay :(

We haven’t tested theme with this plugin. If you give me access to admin panel via private message we’ll try to help you.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi Olechka, excellent theme been using it for months now no problems.

I am probably being stupid but how do change the content background? I wish to have white rather than the standard grey texture.

Sam

Default-user

No worries, got it sorted.

Thanks Sam

olechka

Hi eandsnet,

Thanks for your kind words! Glad you enjoyed template ;)

At this moment you can use the code below in Custom CSS:

body { background:#fff;

We’re planning to add possibility to change background via admin panel in future updates.

Default-user

Thanks for replying, adding that to the admin panel would be great.

I am now having a problem with how the website appears on mobile devices, I am using the “one by one” slider and the images/text don’t appear very well.

Is this something that can be fixed?

Thanks Sam

olechka

Hi Sam,

Tell me please what device do you use? what resolution? Could you please provide screenshot

Default-user

Hi,

I use an iphone, unsure on which resolution.

Where shall I send the screenshot???

Thanks for your help. Sam

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I love this theme, thanks, really easy to follow and install. I have a question re the carousel, is it possible to open the URL attached to the image as a new window?

Default-user

Hi, can we use the theme on a https website? I received some errors when trying to do this?

olechka

Hi rkwalker,

Sorry for delay! We have some technical problems. Please wait for a few days while we restore our data. We will answer you ASAP.

olechka

Hi rkwalker,

Please write me via private message and I’ll send you fix file.

olechka

What kind of errors do you receive? Could you please be more specific on your last comment

Default-user

Thanks, the https issue may be our end. Think we are leaving the site as http for then time being. (it was related to non secure content – the slider on the home page would not load etc.). I will drop you a private message later..thanks :) Love the theme! Had lots of positive feedback. (will include our URL in the private message so you can see)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello!

I’d like, in Pricing tables, that when you click in “Select” button, add to cart in WooCommerce.

Is it possible?

Thanks!

olechka

Hi Pablo,

There is no such default option. You need to customize theme for this purpose.

Default-user

What does select button when click on it, then?

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Another question:

All home slider, in Live demo, are the same, is an error?

Thanks!

olechka

It’s error. There are 3 sliders in the theme: OnebyOne, 2 variations of Flexslider

Default-user

Can I see it without errors?

Default-user

Can you answer this, please? :)

When will be fixed this error? I need to see the 3 sliders before purchasing it.

Thanks!

olechka

Hi Pablo,

Please try this links:
Onebyone slider
Flexslider 1
Flexslider 2

Default-user

Hello!

Sorry, I see exactly the same…

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

New user of this option. I cannot, for the life of me, find any options for the main navigation setting. The online live demo shows the navigation running across the top, whereas, the default has the nav stacked and off to the right.

I’m fully willing to acknowledge my stupidity if it’s right under my nose.

Default-user

I meant new user to this theme, not option.

Default-user

Oh yeah, I was also wandering if there’s a simple way to use a centered home page header where the logo is at the top instead of to the side.

olechka

Hi Ron,

Sorry for delay! We have some technical problems. Please wait for a few days while we restore our data. We will answer you ASAP.

Default-user

Any chance I can get a reply before the end of the week? I’m hoping to make some progress over the weekend. Thanks, in advance.

olechka

Hi Ron,

So sorry for delay!

Here are answers regarding your questions:

1.Menu issue You can edit menu here Appearance > Menu You need to choose location in Theme locations or navigate to Manage Locations tab and attach Header Menu to location Header Menu.

2.Logo issue You need to add css code into Appearance > Theme Options > General > Custom CSS
#logo {float:none; width:100%; text-align:center;}

Default-user

Thanks a ton, Olechka! I’ll try them out.

Default-user

Olechka. Centering the logo did work. I’m also looking for a way to center the navigation below it. Can you provide a piece of code, please? Thanks,

olechka

Hi Ron,

Customization is not included into theme price. You need to hire developer if you need to make changes in the theme.

Cheers.

Default-user

Hi Olechka,

I’m confused. You were able to show me how to center the logo, but you can’t do the same for the navigation? I have a developer, but he couldn’t figure that one out.

olechka

Hi Ron,

Sorry for that misunderstanding. We can recommend you a third party specialist who can help you with theme customization. Here’s his oDesk profile or Elance

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, how do I get the widgets on the home page?

Thanks!

olechka

Hi Danny,

You have to use page template which contains sidebar, for example, default page template and add widgets.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, can someone please give me a step by step on how to add new google fonts to the theme? Ive followed the instructions on googlefonts but it doesnt work. Ive added <link href=’http://fonts.googleapis.com/css?family=Titillium+Web:200,200italic,300,300italic,400,400italic,600,600italic,700,700italic' rel=’stylesheet’ type=’text/css’> to the header.jsp and also added the font to both the style.css and css/base.css in my child theme. When I inspect the element I can see that the font I added is being overridden by the themes fonts. Any help would be greatly appreciated.

olechka

Hi Selectbidder,

Please write me via private message and I’ll send you fix file.

Default-user

Hi Olechka, I have sent you a private message. Thanks in advance for the help.

olechka

Answered you via email.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Im trying to use ‘Features’ in conjunction with tabs. I have it working as expected, except thatthe ‘Features’ being displayed are the same three each time.

I have 6 different features and what I want to do is display 3 per tab. My code is as follows:

[tabs tab1=”How It Works” tab2=”Who It’s For” ]

tab1 [/tab1]

tab2 /tab2

I realise that num=”3” gives me the 1st 3 Features in the list, what I want is something like the following:

inside tab1 : features num=”1,2,3”thumb=”true” link=”true”]

and in tab2: features num=”4,5,6”thumb=”true” link=”true”]

If anyone has done this is the past, please contact me and tell me how.

Thanks in advance.

olechka

Answered you via email

Default-user

Thanks again for the prompt response. To anyone else looking to buy this template, I say do it, I have had 2 support questions and both times the developer has emailed me with the files I needed to make the template do exactly what I need. Both the template and support have been excellent.

olechka

Thank you very much for you kind words!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I’m encountring many problems whith this theme! Woocommerce dosn’t works, impossible to change permalinks … Could you please help me!

olechka

Hi,

Thanks for choosing OptimaSales theme!

Could you please contact me via private message and describe your problems more detailed.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Just bought the theme :) looked really good and woocommerce is a must! so thanks. However, can you point me in the right direction, where to find the instructions for uploading demo content to how it looks in the Live Demo?

Thanks!

olechka

Hi tyrelj13,

Thank you for your purchase!

Please read documentation chapter C) Importing Sample Data

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I just purchased your theme.

The default home page has 3 features, but the 2nd one is featured image on the right, while the 1st one and the 3rd one are featured image on the left. I want to make the features images of all the features on the some side.

What should I do?

Best Regards, Miller

olechka

Answered via email

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I just purchased your theme. I saw the default home page has 3 features. The 2nd feature is different, with the image on the right. I want to make images of all features on the same side. What should I do?

Best Regards, Miller

olechka

Answered via email

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, I have purchased your Optima Sales Wordpress Theme, its been great so far! My question is that I have added a logo to the header and it is long in height so there is a lot of grey area in the main header now below the menu. I want to add an image to the header under the menu to make better use of this blank space. The image need not be linked. Could you please advise how I could do this? thanks

olechka

Hi aphromme,

Thank you for choosing OptimaSales theme ;)

There are several variants:

1) you can just paste image code into header.php
2) make options to download images and link them in admin panel.

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