291 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

My site uses the Main theme. I put <h> tags around headings on the homepage and they appear in dark blue.

However on other pages that I create using the “Full Width” template the <h> tags generate green color headings.

Can I change heading colors individually?

Thanks,

olechka

Hi,

Homepage headings differ from others. You can use css code below to change the color:

#tertiary-home-area h2, #primary-home-area h2 { color: black; }
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Olechka,

I am sorry for bothering you again. I have two last changes to do and I hope you could help me with them..

1) When I click on a product category to see the list of products within it, I need it to look like portfolio 4 columns, rather than the blog.

2) It would be so great if there is a way to get the portfolio filterable – to display the list of categories at the top of the main portfolio page and be able to filter them when selected. I have found some plugins for this, but I have already uploaded all products in the theme’s portfolio section and I wondered if you could give advice for this.

Thank you very much! Rosi

olechka

Hi Rosi,

So sorry for delay!

1) Your note is fair enough. We will add this to our update list.
2) We can’t guarantee proper work of third party plugins.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I want to know if it’s possible to change the features link ? Instead of linking to a feature, linking to a page that i create ?

best regards, Gabriel

olechka

Answered via email

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hello, My says that his contact form is not displaying the “message sent” text once the contact form is filled out and submitted. Do you know how to correct this?

http://www.wastecontrol.com/contact-us-for-pricing-on-custom-projects-for-waste-control/
olechka

Hi,

Please try to update Contact Form 7 plugin to the latest version.

Default-user

I am using 3.7.1, the latest version.

Default-user

Sorry, I was not using the latest version, but I have since updated and updated to the latest version of WP, but I’m still experiencing the same issue. Any advice?

olechka

Send me please login and password to admin panel via private message and we’ll try to help.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

can it be changed from the css. current search form?. I mean remove it from its current position or modiciar colors, for example? On the other hand, would like to add buttons to the main menu. It can be done from .css?.

olechka

Hi,

You need base knowledge in CSS to make this changes. You can use developer tool (chrome) or firebug (firefox)

Form style is in the file css/base.css from the line 1943 (look at the code comments)
Custom styles have to be added to certain field in WP Admin > Appearance > Theme Options > General > Custom CSS

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
KEF Purchased

Hello, I want to have two independent sliders on my website. That means that I want to have other group of slides on the second slider. I can make new slides but all are connected to the one slider. How can I make the second slider? thx Maciej

olechka

Hi,

Answered via email.

Default-user
KEF Purchased

Hi, thanks. Since its not possible, what do I have to do to have 2 independent sliders? It’s realy important

olechka

Hi,

If the previous solution doesn’t feet for you, you can try third-party plugin for this purpose. Try WP Slider Plugin http://wordpress.org/plugins/simple-slider-ssp/ or something similar to it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
vavivo Purchased

Hi. How do I remove the ‘Sign In’ & ‘Sign Up’ at the top?

olechka

Hi vavivo,

You can remove this here:

WP Admin > Appearance > Theme Options > General > Top Header Bar and choose Disable

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Hi How can change the single services order in service page? http://themeforest.net/item/optimasales-responsive-wordpress-theme/full_screen_preview/3609807

thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I have 18 different services and what I want to do is choose those to display in different pages

I want to display in the File Sharing page some services and in the Cloud page other services.

I want is something like the following:

[services num = “1,6,3” thumb = “true” link = “true”]

Another question : what are the numbers 1,4,6? Are the order of creation of services?

Please contact me and tell me how.

olechka

Hi,

You need to use the following parameters to showcase services:

num=”” – number of displayed posts?????????? ????????? ??????
offset=”’ start of showing posts (numbers starts from 0)

For example, you can create 8 posts and display first 4 ones on one page.

[services num=”4” offset=”0” link=”true”]

then display the rest 4 posts on the next page

[services num=”4” offset=”4” link=”true”]

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

How to make menu item start with upper case? right now it’s all lower case. Thanks

olechka

You should change text-transform option for .sf-menu a. Write ‘capitalize’ instead ‘lowercase’.

If you want change register only for main menu item (left nested in lowercase) should override “text-transform: capitalize;” in .sf-menu > li > a{ }

Default-user

I cant find ’.sf-menu’ in .css, can i add it via custom css? if so what would be the line? thanks

olechka

Hi,

Menu styles are in optima/css/superfish.css
However, we recommend you to make all changes here WP Admin > Appearance > Theme Options > General > Custom CSS

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Social Media widget is not properly displayed on the side:

http://i.gyazo.com/bacd2303a4be569891dd045318e21d6b.png

How to remove the arrows?

olechka

Hi,

Please open WP Admin > Appearance > Theme Options > General > Custom CSS and add the code below

#sidebar .widget .social-links li {background:none;}
Default-user

It still show the arrows as you mouse over/highlight the link, how do i remove that?

olechka

Hi,

Please use the code below

#sidebar .widget .social-links li {background:none !important;}
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 1 and 9 items
  • Netherlands

Hello,

I keep getting this Error when I upload the theme (I have followed all your instructions)

Wordpress 3.8.1

Screenshot: http://puu.sh/7ZJ93.png

Any idea on how to fix this ?

Thanks in advance

olechka

Hi,

Thank you for choosing OptimaSales theme.

Such kind of error can happen while importing sample data. You can solve this by downloading files archived in gzip format, not xml files.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United Kingdom
ADH Purchased

Hi.

I wonder if you can help as I am struggling here – the site is up and fine, but I am getting this error message when trying to log in to the site…

Warning: require_once(/home/j18cesl/public_html/esp/wp-content/plugins/wp-robots-txt/inc/options-page.php) [function.require-once]: failed to open stream: No such file or directory in /home/j18cesl/public_html/esp/wp-content/plugins/wp-robots-txt/robots-txt.php on line 29

Fatal error: require_once() [function.require]: Failed opening required ’/home/j18cesl/public_html/esp/wp-content/plugins/wp-robots-txt/inc/options-page.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/j18cesl/public_html/esp/wp-content/plugins/wp-robots-txt/robots-txt.php on line 29

Can you please assist? I can provide ftp etc?

Thank you very much for your help – you are my only hope!

olechka

Hi,

It looks like the problem is in third-party plugin wp-robots-txt

We can recommend to go through the following steps:
1) delete folder with the plugin (plugins/wp-robots-txt) via ftp
2) reinstall this plugin or try to use any other similar to it

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Is the theme compatible with Wordpress 3.9? when will you be issuing an update to the theme?

olechka

Hi,

At this moment theme is compatible with WP 3.8 and we’re working on the 3.9 compatibility. Unfortunately, there’s no exact deadline for solving this issue.

olechka

Hi,

OptimaSales theme is updated, so it’s compatible with WP 3.9 now. You can download new version for free.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello!

Will be there a new version of this theme for latest Wordpress? Wordpress is already at version 3.9.

olechka

Hi,

At this moment theme is compatible with WP 3.8 and we’re working on the 3.9 compatibility.

olechka

Hi,

OptimaSales theme is updated, so it’s compatible with WP 3.9 now. You can download new version for free.

Default-user

Thanks! You’re awesome!!!

olechka

Thanks a lot and you’re welcome ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
vavivo Purchased

Hi. The images in my carousel is not displaying like it is in your sample. For mine, the left side is empty. It displays from the 1st quarter on the left onwards. This gives it a lopsided look. Please refer to the image.

How do I configure to display it so that it looks similar to your sample?

Thanks.

olechka

Hi,

Sorry for delay! Give me please access to admin panel via profile private message and we will try to help you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Since WP update to version 3.9, I am having problems with contact form 7. When an error is entered in the contact form, this is not working as it should do. Instead of displaying an error message, and shows some pictures, then this is impossible to do anything more unless the page is reloaded.

Sending image with error. I would appreciate your help as I have tried everything without being able to solve it.

olechka

Hi,

Sorry for this inconvenience! We’re currently working on WP 3.9 compatibility issue. We’ll try solve this ASAP.

olechka

Hi,

OptimaSales theme is updated, so it’s compatible with WP 3.9 now. You can download new version for free.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
domek Purchased

Hello Olechka

After update WordPress to 3.9 I do not see Shortcodes with WYSIWYG. What can I do?

http://www.cmswbibliotekach.umk.pl/dokumentacja_blog/optima.png

best regards

dpi

olechka

Hi,

OptimaSales theme is updated, so it’s compatible with WP 3.9 now. You can download new version for free.

Default-user
domek Purchased

Hello Olechka

Still I do not see Shortcodes with WYSIWYG. What can I do?

best regards

olechka

Hi Domek,

Please check the following issues:

- if you have the latest version of the theme;
- if you have installed ZillaShortcodes plugin (which is added into theme package)

If you still fail after checking these, please provide us with admin access via private message

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Today I received a notice with the following message: ”...An update to your purchase of OptimaSales – Responsive WordPress Theme by olechka is now available in your downloads…”

I downloaded the file but I see the alleged update history indicates that it is version 1.3.2. From what I can see on the update history, version 1.3.2 was released on April 22, 2013. there is an error with the update file?. Is available file to download the new update announced?.

olechka

Hi,

This file is for version 1.4 You can freely update your site. We’ve just forgotten to refresh update history. Sorry!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Today I made the test upgrade to the latest version (1.4) and have had several problems.

The website plays some code like plain text. For example, Home page, the areas of primary, secondary and tertiary text, the code looks like plain text and such parts as samples were not initially configured.

Instead, the code shown, as example:

[area type=”primary” align=”justify”]

[/area]

I checked all my pages and it is the same, the code is displayed as plain text and missed the settings I had.

Also, with the new actualizacón, asking me to install the plug in zillashorcode. I have installed it thinking that this was the source of the problem but I could not solve the problem.

Fortunately, I always make a backup and have been back to back and leave my site as initially.

Can you help with this please.?.

Default-user

I do not get solve the problem.I have tried updating several ways and get the same result.

It only remains to prove the specific update files. Could you tell me which files are those that affect this update so I manually try to replace?

olechka

Hi,

Please give us access to admin panel via private message

Default-user

I sent you a private message

thank you very much

olechka

Thanks, we got your email. We’ll contact you back regarding your issue ASAP.

Default-user

Hello again.

I’ve been checking all day and doing tests and I discovered something that might be causing the problem.

I detail what I found.

. 1 – In version 1.3.2, within the optima.zip, there is a folder called “shortcodes”. The route would be: optima \ includes \ shortcodes \

. 2 – In version 1.4, this “shortcodes” folder does not exist.

. 3 – I’ve been tested manually adding the “shortcodes” folder and all the shortcodes are back to work properly on all pages.

. 4 – However, while the problem of shortcodes is resolved, now the footer does not display widgets that were initially configured.

. 5 – I delete the “shortcodes” folder and added footer back to normal.

I think this might be the source of the problem.

I let copy of this email waiting for any of the two can reach you faster.

Default-user

Hi Oli:

I just checked and everything is back to normaildad, as you say.

Based on what You explain by mail and what I’ve been looking, does the problem was a wrong installation of zilla-shorcodes?.

It’s just to keep it in mind as it happen again.

I appreciate the support and the help you have given me; proof that I made a good investment with your work.

Regards.

olechka

answered in email

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