deanmccann supports this item


This author's response time can be up to 2 business days.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author provides limited support for this item through email contact form.

Additional information from deanmccann:

Hey, thanks for purchasing one of my themes! If you’re having trouble getting setup, we’ll do our best to answer your queries straight away. We are based in the UK (GMT) so please be aware of any time difference.

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

My themes come packaged with documentation so I always recommend before asking questions to read the theme documentation in your download package. The documentation covers installation, usage, and often answers the vast majority of questions.

For support requests: