86 comments found

I am very interested in this theme but am very concerned about the mixed reviews on here from some obviously unhappy customers. Have all of the necessary updates been made and are all the necessary files included to fix some of the technical issues discussed? Also, has the support team been able to assist these customers so that their sites are up and running?

Is it possible to review the support forum so we can see the solutions to some of these problems or do you just use individual support tickets. It is a real time saver if we can review problems/solutions because often we are having the same issues…and it is easier for you!!

I know there are also happy customers but the unhappy ones seem to be pretty upset which is concerning for someone who is about to purchase your product.

Thank you.

goThemeTeam

Hi,

Yes, the theme has been updated and the fixes have been made. And yes, our dedicated support team always helps customers with problems or questions.

Our support system only handles individual questions, currently there is no forum or anything like that.

Let us know when you have any other questions!

Best regards, GoThemeTeam

http://s395565041.mialojamiento.es/. This is my site, my satisfaction is high. I have solved the doubt. I have added an e-commerce module, which has complicated website, but in any case, technical assistance has been good.
goThemeTeam

Hi,

Thanks for your compliments!

Best regards, GoThemeTeam

shkalix Purchased

Deceptive Business Practices!

When asked a simple support question, such as can the Nivo slider support a full screen video, they replied that it will if I paid them $90 / hr to troubleshoot this.

Label this theme as it comes with NO SUPPORT . What type of support is this? Stay away from this theme if you want to customize it.

goThemeTeam

Hi,

We have a dedicated support team that can help you for free with all your questions.

We offered you our services for the full width screen video slider. Yes, that is 90 usd an hour because that is not part of the theme.

Best regards, GoThemeTeam

I purchased this theme for a client about two months ago. The client was very excited about the theme’s design. We set up WP e-commerce for the site, and honestly, I am not impressed with it at all anymore. I am not the type to go slamming a product in online reviews if I am dissatisfied, but I wish that someone who had test driven the theme would have talked me out of buying it in the first place. For those of you looking to use this theme with ecommerce, there are many other themes available at Themeforest that will serve your needs better than this one. Many of the theme files have missing or dis-functional portions, and support is basically non-existent.

If I could do this over again, I would not have purchased this theme. If you are on the fence about it, then you are really not… keep shopping!

goThemeTeam

Hi,

Our support department is at http://help.gothemeteam.com and will always help you with all your questions.

Best regards, GoThemeTeam

Hello

Please tell me if this theme can show products without the selling option. I need a web catalog, but without selling option.

Also can you confirm if this theme can have various models of the same product? For example: bier on 0.33 ml and 0.50 ml and so on…

Thanks

goThemeTeam

Hi,

Yes, it is possible to use this theme as a web catalog, so without the selling option. And yes, you can have various models of the same product.

Please let us know when you have any other questions.

Best regards, GoThemeTeam

Hi, this is a beautiful theme, and I love the way the site looks, but I have spent a fortune on ecommerce plugins and none of them work with the theme.

the Wp ecommerce allegedly built in looks stupid, really stupid.

The technical support is hopeless, they dont understand what you are trying to communicate. For example, kept blaming the problems on one of my plugins even though this was completely impossible.

I think this is a good theme for a blog, but DO NOT USE for ecommerce.

I have paid developers to try and fix the theme with ecommerce and still not been able to get it working.

I am using ecwid at the moment as this doesnt interact with the theme css but can not get any integrated plugin ie wp ecommerce, shopp, woocommerce to work. They all look like utter shyte and the technical support just aren’t capable of fixing the problems.

Hello! Is there a Russian version of the theme?

Hi ThemeTeam Great theme! I’m struggling to get my pages to work – take a look: http://secretartcollector.talkdigitaldesign.co.uk/ can you guys tell me where I’m going wrong. Thanks!

dpaktu Purchased

I’m having trouble with the custom content on the home page, I need to change it but on the theme options it shows I don’t have any custom content. So I re wrote the contents with the new changes and I saved it, yet no changes took place on the homepage.. what can be causing this?

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

Hello

I have a few questions regarind it. This cart can have these features:?

1. Easy adding products with many images. One main image and others (5 images) as a mini gallery

2. Produse similare / din aceeasi categorie / cine a cumparat acest produs a mai cumparat si…, top 10 produse vandute (cu posibilitatea de management)

3. Top 10 products sold by the store (this feature to be edited by the webmaster – yes you may say that this is not correct but we want to influience the sales editing the top ten).

4. Similar products. Who puchased the produc X also purchased the produc Y and Z

5. Products tag

6. Product description

7. Other product features. Like: T-shirt with different colours, sizes, cotton or sintetic, etc

8. Changind the product colour with simple click on the palette with other colours

9. SEO firendly

10. A product to be a part of at least two categories

11. NEXT and PREVIOUS product navigation buttons when visualise a product.

12. recent visualised products

13.Side bar filtering products (example: price range, colours, or other feature)

14. First page product listing

15. Discounts on first page

Thanks

AM USER MARTREACH . MY PROBLEM IS ; I CANNOT LOCATE FANCE CONTAINER . I WISH U CAN SEND ME SOME TIPS

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

I’m considering this theme for my website. Though I have multiple photos of each product that I would like to share. The examples of this theme only show one product image per product, is it possible to display more or is the theme only limited to one?

Thanks in advance for your help, Monica

goThemeTeam

Hi,

Currently this is limited to one. There is a add-on for the wp e-commerce plugin that is used to show more images.

Best regards, GoThemeTeam

Default-user

Could you tell me what add-on you suggest to extend the theme to display more than one image? Most all themes I’ve worked with allow for this feature as default. Oh, never mind, duh GoldCart.

goThemeTeam

Yes, goldcart :)

Good Afternoon,

We’ve installed the theme and are having some issues with the portfolio filtering properly. Any thoughts on what might be the issue.

http://scottwinklerdesigns.com/gallery/

Best regards,

Tom Luke Luke Direct Marketing

Does the theme come with dummy content? B/C I’m not seeing it…

Hello! I have some questions before I buy this theme: 1. Our products can be made in several color and size, the customer has to choose it before he/she buys it. Can I put a drop-down menu or radiobuttons beside the product in the webshop? 2. Can I integrate Paypal as paying method?

Thanks for the answers!

And one more thing. I’ve seen on working pages, that there is this hided “toolbar” menu on the left side of the main page. Can I switch it off? I don’t want to see it. Thanks.

Hi Kobuki86. There is a chance the product is not highly supported any more. I bought it and its taking me quite a while to configure it. I’ll keep you posted. BTW – PayPal is an option for you with this theme.

CRAP CRAP CRAP THAT IS WHAT THIS THEME IS CRAP CAN I HAVE MY DAYS AND DAYS OF TRYING MAKE IT WORK BACK PLEASE!? omg crap

a2hn Purchased

Hi,

I purchased your theme, everything is great, especially the integration of WP e-Commerce.

Therefor, I have a problem with accents: my website is in french and even if I choose a font with accent, none of theme will appear.

Can you help ?

Thanks a lot

Is this theme compatible with Wordpress 3.5.1? Having installed the theme I have no content showing, no nav menu, therefore no shortcodes!

Suggestions?

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