240 comments found

Is there a way that I can change the pagination system so that if I click on page 2, the page will NOT refresh but just show the second page without refreshing?

ridwanreedwan

Hello,

That is ajax system. This theme don’t have that feature.

Regards

I wanted to purchase but first I was wondering if the site was updated with woocommerce yet

ridwanreedwan

Hello,

Sorry this theme still not compatible with woocommerce.

Regards

Default-user

im pretty new to wordpress, 2 questions 1. but couldn’t I just start another wp blog, add woocommerce to that and link my site to it….and second is it hard to upload the demo xml file to wordpress

Default-user

i think i will purchase in the morning. how do you upload the xml dummy file to look like the site or is the instructions in the provided documentation?

WP 3.9.1 update OK?

Is there a way I could make the video posts automatically play when the post is opened?

ridwanreedwan

Hello,

Sorry you can’t do it.

Regards

whats up I can’t get the sample content to upload I keep getting this message

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Apache Server at leadbyxample.com Port 80

ridwanreedwan

Hello,

That is aboutsettings from your hosting. – Make sure your php configuration allowed big resource. So you must settings your php.ini be like this:

max_input_vars = 5000
upload_max_filesize = 64M
post_max_size = 64M
max_execution_time = 300

Regards

Is there a way to control Related Content? Love that it is built in, but it is pulling from categories, not tags, so it is pretty useless to me.

ridwanreedwan

Hello,

No, the related content will showing the posts that have same category with recent post.

Regards

How can I setup my page to look like the demo page under Homepage submenu version 1?

For everyone complaining that there is no documentation, I just found it. It is a file called Index in the documentation folder. I clicked on it out of curiousity, just to see what it was.

I wish the creator would have shared that information with us himself. It would have made everything so much easier.

And now that I have read the documentation, I still see no information on what size images are required/recommended. In earlier posts you have mentioned 1060×800px, but after redoing my images in that size for the slider I still have black boxes on the side of each image. And post headers have black boxes as well.

Still have questions about the related content as well. I either need it to pull from tags instead of categories or I need it disabled so I can use something that works corrently. Is your theme compatible with other related content plug-ins?

ridwanreedwan

Hello,

I never tested this theme with another related post plugin. I think you can try the another plugins.

Regards

Have figured out how to fix most of my problems using CSS. There is still some ugly, bad code in there that I am trying to fix.

Highly regret this purchase. If I were going to have to code everything myself I wouldn’t have needed to buy a template.

Agreeing with the post above me…don’t buy this.

hey man, with the tabs im unable to make a tab with more than 2 tabs. Im not sure why. Id like to have 7 tabs put into a full width column. I am able to build the tab in VC with 7 tabs but only displays 2 when saved.

Thanks Steve

ridwanreedwan

Hello,

Please send a ticket here http://reedwan.ticksy.com/, I’ll check it.

Regards

Hello,

I apologize to all costumers about slow response in customer support because I still on vacation. I’ll give FULL support tommorrow. I’m sorry for the inconvenience.

Best Regards,

Welcome back to the brisk and refreshed ;-)

I ask, works of these plug-ins Orion press theme or not ?

>Ultimate Addons for Visual Composer >UberMenu or Mega Main Menu

ridwanreedwan

Hello,

This theme just compatible with Visual Composer

Regards

Hi Reewan. I took a ticket. I’m having problems managing my banner adds in the header section. I installed AdRotate but pasting the code in the theme options>header or directly to the header.php file are given me the same results: header banner add is smaller than it should be. Any suggestions please?

Default-user

Forget about it. It was my error in the code. Everything is fine now. Ignore my ticket. Thank you.

ridwanreedwan

Great…

bizroot Purchased

Hi

Your theme is in direct conflict with jetpack. Site loads on desktop fine but it’s broken when you open on mobile. Please fix it ASAP. I updated my ticket for this.

Ticket: #249535

You can get installed on the mega menu?

ridwanreedwan

Hello,

Sorry this theme not supported mega menu.

Regards

praumanen

YOU, said you used to install the theme of the mega menu

joskim Purchased

When you add the Grid element on a page, it gives you the option of changing the number of columns and custom image size. Is it possible to change these things for the default Grid layout (2 columns and 440×250 image size)?

ridwanreedwan

Hello,

Please send a ticket here reedwan.ticksy.com. Please explain with an screenshot.

Regards

nowest09 Purchased

Hello, you’re planning (update) to reflash the theme?

BND83 Purchased

Hi, I’m having trouble with image sizes in the all sliders and on some layouts such as grid layout. Is there any way I can input the sizes manually?

Also, there should be an option to switch off ‘view count’ and ‘0 comments’. It looks stupid for any post that doesn’t receive any comments. Is there a way to do this?

I sent a ticket but no reply. Thanks

ridwanreedwan

Hello,

Check your ticket. I have replied all tickets.

Regards

ssiruss Purchased

Hi, Can we hope to see Black Version ?

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