jellythemes

jellythemes supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from jellythemes:

The author of this item, JellyThemes, will respond to buyers questions and provide limited support through their own forum support. Support for my items includes:

  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues.
  • Providing updates to ensure compatibility with new WordPress versions.

Additional information from JellyThemes:

Item support does not include:

  • Customization and installation services.
  • Support for third party software and plug-ins.
  • Only provide support for forum support.

Support for account on our fourm not vaild:

    Sometimes, you choose have a wrong forum so you can’t logged in forum to get support. Kindly send a message again via email: support@jellythemes.com with:
  • Subject: Need help + username in themeforest.
  • Email and Username register in our forum.
  • Purchased code.
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