30 comments found

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
ne1thEr Purchased

Hi,

I have an issue with this theme. I’m working with Mailchimp and when i change an item like the logo and save/exit, all the them desappear when i’m trying to come back to change something else… What’s happening plz? Thanks!

StampReadyTemplates

This is extremely rare. We’ve just noticed this issue and we’re looking into it. It seems like a MailChip conflict as we’ve clearly stacked each module under each other.

Looking into it.

Kevin

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I have the same problem as jlondon and z3r0_spb

On preview the template looks ok. But while creating campaign I got only header.

StampReadyTemplates

Hi clevhier,

We are going to look in to it asap. In the meantime you can edit your template in de StampReady Editor and then export it with your MailChimp API for sending.

Kind regards, StampReady Support

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Sent in email support question 5 days ago…haven’t got a response. Used your sending feature to send a small test email – figured somewhere there would be confirmation that they send, some base level info – haven’t heard yes or no?

StampReadyTemplates

Hello,

When an email has been delivered, you’ll see a feedback notification containing base level information. I just ran a test and I get mail delivered into my inbox.

Kevin

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
ne1thEr Purchased

Same issue as jlondon, z3r0_spb and clevhier… After any changes on the template after upload to Mailchimp a got only header… Please help us.

StampReadyTemplates

HI ne1thEr,

We are going to look in to it asap. In the meantime you can edit your template in de StampReady Editor and then export it with your MailChimp API for sending.

Kind regards, StampReady Support

Default-user
ne1thEr Purchased

StampReady Editor on MAC? I don’t understand

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is it possible to get the PSD of this? I am having a lot of trouble with this in a few email providers.

StampReadyTemplates

On it’s way!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I bought this template to use as a template. Nowhere does your details page tell the buyer that 1) you must purchase another service in order to use the editing function of this template and 2) you can’t get that editing service on a PC.

Is there no way to edit this template without purchasing StampReady? If not, then I need a refund.

StampReadyTemplates

Hi kennalyn, you don’t have to purchase the StampReady editor, because it’s in the package when you buy it. Fire it up, upload the StampReady compatible template and your good to go.

Kind regards, StampReady

Default-user

Thank you. I couldn’t figure out how to launch StampReady and thought I had to purchase it.

  • Australia
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 0-1 years

I know its a silly question but now i have purchased it and downloaded how do i fire up the admin? lol im lost

StampReadyTemplates

Hi pixcils, you can open the folder with the Editor Dashboard, click enjoy editing, import the dashboard compatible file and your good to go. Good luck and enjoy!

Kind regards, StampReady

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, After using the Editor Dashboard i get a login page. The login url is [link removed]

StampReadyTemplates

Wisemath, we have just emailed you.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sweden

Are we able to edit these again in MailChimp once we upload them?

StampReadyTemplates

Hi NathanSchacherer,

Yes it is compatible with MailChimp, but you can also edit it in our editor and export it to MailChimp to sent it.

Kind regards, StampReady support

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Kuwait

hi i purchased and downloaded the template but where can i get the template editor???

StampReadyTemplates

Hi Saintromeo,

Thank you for your purchase. There is a link in the package, but you can use the editor here: http://www.stampready.net/themeforest/dashboard/index.php

Regards, StampReady support

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