327 comments found

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
jmanns Purchased

I have also added button short codes to the services page. The shortcodes are displaying, the buttons are not. How can I fix this?

CRIK0VA

Hi,

The shortcode work in the wp editor. if you put the shortcode in Service #1 text editor, it will not work. but if you put the shortcode in main page editor and it’ doesn’t work, give me some screens and passwords from admin panel to test.

Default-user
jmanns Purchased

Thanks a lot! Works great again!

CRIK0VA

Ok, Good Luck

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I am replying to this “Hi, by default you have 6 boxes for team persons. if you need more boxes you should edit the file template-team.php and add more boxes.” I was signed in other the wrong account. How do I add more team members withing the admin area to show on the screen? I see where it is pulling it onto the live site in the template-team file but how do I get that to work within the admin area?

CRIK0VA

hi, to make it working in admin area you need to edit the file alethemes/config.php find the metabox for template-team.php and add more fields.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
mk999 Purchased

Hi, Great theme first off! :) Now to the issue… I imported the xml I did get the finish message (All done, have fun) but when I go to homepage it does not show any of the images under ‘Services’ and ‘Our Team’ but even though the images are all there in Media. What’s going on? Also, I’ve created my own menu and using that as the header menu but it still keeps taking the demo menu…

CRIK0VA

Hi,

about images, check in theme options home section if images are uploaded and selected.

about menu, you should create and select the location for your new menu.

Default-user
mk999 Purchased

Already tried everything with menu enabling/disabling a few times but it only takes the demo header menu regardless of whichever I have selected under WP Menus. I have my own menu called ‘Main menu” but the links on the website just don’t change, they still take it from the header menu.

Images are all there but show up as unattached. Why?

Additional question… is there a way to change the color of the menu bar (where logo is) which seems to be dark grey by default?

CRIK0VA

1. Show me the screen with menu section admin panel please 2. don’t understand what you mean. Setting images manualy in theme options. 3. No, this is not possible. only manualy in general.css file.

Default-user
mk999 Purchased

emailed you, hope you got it?

Default-user
mk999 Purchased

How do I add a slider to the photo section of ‘Single Service’ template page? similar to how you have here : http://alethemes.com/orquidea/spa-relaxing/

CRIK0VA

ok, in a few minutes i will check my email and reply

hi, to add images in slider, you need to upload as attachments. Using add media button. after uploading close the modal window.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, I am trying to help my friend out. She really like the wordpress theme. I have never edit a wordpress theme. I can do html/CSS. I have a couple of question: 1. When she buys the theme, will i need to start everything from scratch or it comes already with the animations and sections on theme, such as the days of operation. 2.If i do start from scratch and get stuck,( i know i will). Do you provide a link where i can get help or tuts how to edit this theme?

Thank you so much.

CRIK0VA

hi, after purchasing you will get a theme with documentations, plugin and demo xml. After instalation you can add information using documentation (step by step) or imported demo xml.

Our team provide support to help you to setting the theme by default. If you will need smth custom, this will cost separatly.

Default-user

Ok, thank you. I just bought theme for my friend.

Default-user

I have done the following. Install wordpress..install and activate theme, Install slider plug-in, import xml file. Im trying to install theme as default so she can see page by page and edit whatever she wants. But, how can i active default slider, like the one you have on demo?

CRIK0VA

hi, you need to install the rev slider plugin. After create a lider, paste the shortcode in theme options panel. If the page gives a warning, go to global settings and insert the home page slug. (ex home)

Default-user

I went to Appearance—->Slider. I found 2 “sliders” name “test slider” and “mini slider”. Are those the one you use for demo?

CRIK0VA
you need to install the rev slider plugin.

Appearance—->Slider – is for simple sliders in pages, shortcodes and etc.. On Home is Revolution Slider

Default-user

I did…

CRIK0VA

and no read rev slider documentation and create your slider.

CRIK0VA

now*

Default-user

I really know how to created it. My whole point was for me not to created it at all..just edit them the same way you edit wp content.

CRIK0VA

hi, read please documentation. in plugin folder you have documentation, and you have the Revolution Slider demo file. how to import this file read in documentation.

Default-user

I sent you 2 emails through your profile.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

In this theme, is it only can add 5 prices in single service? I need put more prices… Beauty center have many more price. Thanks

CRIK0VA

Hi, I’m so sorry, but at the time the theme support only 5. You can add it manualy from source file..

Next update we will sure add more.. We understand that 5 are insufficiently. We are working on a new update now.

Have a good day

Default-user

Ok, I’ll pending

Default-user

Thanks

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
1kn Purchased
Hi Crikova I have a question again about issue with custom email recipient email address in contact form. I edit code in alethemes/etc/contact.php – line 125: From wp_mail(get_option('admin_email'), $subject, $body); in wp_mail(get_option('test@test.com'), $subject, $body); But it doesn’t work. Can you help me please again? Thank you.
CRIK0VA

Hi, This is the correct – wp_mail(‘test@test.com’, $subject, $body);

1kn
1kn Purchased

Hi, it works thank you.

CRIK0VA

good luck

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 1-2 years

hello … I wonder if this issue has the demo contet for easy installation … thank you!

CRIK0VA

Hi, yes of course, the xml with democontent is included in the main archive.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

How do I add images to the About Us page?

CRIK0VA

Hi, if you use about type one, you need to upload images as attachments to about page using Add media button. After uploading close the window, don’t press any buttons, simply close the modal window and images will go to slider automatic

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How could I make the width of the logo wider? The menu runs into the logo when I make my width of the logo bigger then the recommended size.

CRIK0VA

Hi,

This is not possible. You need to edit source files to support bigger logo. Files you need are header.php and css/general.css or you can try to add you css code in theme options -> custom css field.

Have a good day.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Can you please be specific as possible for the following questions…

How can I remove the OUR SERVICES AND OUR TEAM from Hompage style 1?

How can I add more team members to the OUR TEAM page, I would like to have 12. How can I do this, specific as possible please.

I am having trouble getting the main picture banner on the front home page, can you provide more specific detail?

Default-user

I figured out the main picture banner for the home page through the revolution slider, what size do you recommend the photos to be and what settings do you recommend for the revolution slider?

Default-user

How can I change the title of OPENING TIME on the home page?

Default-user

It appears that the theme is not really fully responsive on mobile phones such as the iphone, anyway to make the site look better on the iphone?

CRIK0VA

Hi,

1. You can dissable block, only delete from source file. In page-home.php you will find sections, remove it.

2. You cant add more items, than default. You can customiza in source file if you have skills in php. Nexty update we will add more items support.

3. For home page use rev slider. How to use revslider read in rev slider documenttion. Recomented size, Big – 1900 px.. the slider is responsive.

4. in page-home.php you change change oppenin times block

5. The theme is full responsive. On all devices. Show what is not good, we will fix next updates.

Have a good day

Default-user

On the revolution slider, when you have more then one photo, on the bottom it shows color circles on how many pics are in the slide. How can I change the color of this?

Default-user

Right side bars do not appear on mobile devices, please advise.

The sub title of the title gets cuts off from items below it a tad on the mobile device when it is vertical. Please advise.

Default-user

When I hover over the menu item to go to the sub menu, it won’t allow me to click it because it disappears, please advise.

On the contact menu item, underneath it, it says “how to find us”, how can I put a little blurb under each menu item?

CRIK0VA

1. Rev slider – use documentation in the folder. We don’t provide support for plugins. 2. The sidebars are hidden on mobile devices. 3. we will check the titles and fix it on next updates. 4. don’t understant why it’s dissapear. You added text description? menu caption.

Default-user

How could I get the sidebars to appear on the mobile device, it is very important to have this.

The part that gets cut off is the following, full width page….it has the title and the sub title on the page, the sub title gets cut off a tad.

How do you add the sub title to the main menu titles? for instance “how to find us” under contact…

Default-user

Also, When I add and set a featured image for the gallery, you go to the gallery page and click on it, it opens a new page but no image appears, could you please explain this? thanks for all the help.

CRIK0VA

1. In general.css fint were the sidebar is dissabled and delete the code (display:none find for sidebars)

2. MEnu section page -> on the right-top press the button and check the description checkbox, it will add a new field “description” to your menu items. add text in this field.

3. To upload images in a gallery you need to upload as attachments. press the Add Media button, upload images and close the window. Save the post.

Default-user

Thanks for the information, it worked. I just wanted to say with the right sidebar, it looks terrible on the iphone when you hold it vertical, its not too bad when it is horizontal. Is there anyway to have the sidebar display under the page content on the mobile version?

Default-user

When uploading images in the gallery, it works but there is still this huge empty box above it. I would like to remove it, http://girasolesalon.com/gallery/salon/

CRIK0VA

you didn’t upload images correct. Please read documentation, read me comments, watch video tutorial on our youtube chanel..

Default-user

I would just like to remove the box, I don’t need it in there, the documentation did not help and there is no link to your youtube channel. Please advise.

Default-user

Finally figured it out, very confusing.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

How do you edit the elements in the navigation bar (color, layout, logo placement, etc)?

Default-user

Also, how do I get the CONTACT FORM to function?

CRIK0VA

Hi, to change the color etc, use the header.php to get the classes and use css/general.css to change code.

TO change the contact form use template-contact.php for visual form, and alethemes/etc/contact.php for contact function.

Have a good day

Default-user

I’m in the file. I still don’t know what line to edit for contact function to work properly.

CRIK0VA

what exactly you need? the contact form work perfect. If you haven’t skills in php don’t edit it.

Default-user

I don’t know where to put my name and email address so contact form sends email to me

CRIK0VA

You need to add the email in general Wordpress Settings.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

each page processing is taking a time for rendering. ist possible to change the rendering time . the loading is taking long. if it can chage and display the page immediately then i can purchase the ste

CRIK0VA

Hi, yes of cource you can disable the preloader in theme options panel. And your pages will show imidiatly.

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 1 and 9 users

Hi,

I planned to buy your theme today but I read in one of the comment you only allowed 5 prices on the Single Service page. Does that still hold true or has it been updated. If not, when will be the next update. I kinda need this in a week for my client.

Thanks.

CRIK0VA

Hi, by default in the theme you have 5 fields. But you can add manualy more fields in source file. In next update we will add more fields.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States

Hello,

I need help on 2 simple things on the front page.

I used your amazing thing to create this site,

http://astuteartistrystudio.com/

1. I would like to change the phrase “Opening Time” to “Astute Artistry”

2. On the bottom where is says “Our Team” I would like to make that only have 2 circles instead of three.

For both of these, please tell me which file I have to modify to do this.

Thank you!

CRIK0VA

Hi, you need to edit the page-home.php file

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
cosrr Purchased

Hello Please tell me how i can change subtitle bodyfont. Thank you

CRIK0VA

Hi, you can change the font’s in theme options. if you want to change smth in source files you can change in partials/css-options.php

Default-user
cosrr Purchased
hy i dont find where i can change the color for name,email etc http://www.artist-touch.ro/contact/ and also for social font. Please help me!! Have a good day
CRIK0VA

you can’t change this data from theme options.. use or source files or custom Css field in theme options.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I want to use only one category

CRIK0VA

replied earlier

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I want to use only one category Up into two galleries, I want to use for each category

Default-user

I want to use only one category. Up into two galleries, I want to use for each category.

CRIK0VA

you can use one category in many galeries.

Default-user

???? ?? ??? ????

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Photo size is 900 * 600. Blurry images in gallery preview. To clean look, What should I do?

CRIK0VA

Hi, upload images with good quality and size. the theme doesn’t resize image, it used generated thumbnails.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How can I remove your logo on the login page?

CRIK0VA

hi, you can delete the image in css/images/admin-logo.png

Default-user

How can I remove the big wide gray box on this page? It is not necessary for me. Thanks

http://girasolesalon.com/gallery/salon/
Default-user

I would like to remove it from all pages, thanks.

Default-user

Finally figured it out, very confusing.

CRIK0VA

any other problems? Have a good day.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How could I change the color of the footer?

CRIK0VA

you cant make it in theme options, you need to make it manualy, with css or other.. use footer.php and css/general.css

Have a good day.

Default-user

could you give me the code to do so?

CRIK0VA

we help with default theme settings, customization is not included.

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