An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by dasinfomedia

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from dasinfomedia:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

How to change Front Page Header,Menu,Content and Footer sections?

Header :- Logo : You can change the logo name from includes/header.php on line 52. Search : You can set Search from includes/header.php on line 56.

Header Navigation Menu :- Menu: You can set Mj-menu from includes/header.php on line 75. Add categories from admin-> catalog -> Categories/Products.

Content Area :- Pinterest style : layout on homepage for new products.

Copyright :- Copyright : You can set Copy right from includes/footer.php on line 24.

Footer Menu : Footer Menu : You can set it from includes/footer.php on line 35.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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