An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by dasinfomedia

They will respond to buyers' questions via the contact form on their profile.

Go to profile

Additional information from dasinfomedia:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

How do I change image size?

1) go to ext/css/mj-template.css
2) go to line 1438 or search the ”.centerBoxContentsNew .product_image img” in the file.
3) remove the with:auto property defined for it.
4) log in to your admin panel of oscommerce.
5) go to configuration -> images.
6) the image height/width you need to change here is “small image width” and “small image height”, default values would be 150 and 80 respectively. You can always change the parameters here as per your requirement. It would always be in pixels.

Details changes of osmart V2.

Change Log for Osmart : 12-4-2013

File Names and Path :

1) header.php – includes/header.php

- Edited for breadcrumb issues.

2) breadcrumb.php – includes/classes/breadcrum.php

- Edited for breadcrumb issues.

3) mj-template.css – ext/css/mj-template.css

- added the css for breadcrumb.

4) mj-cyan.css, mj-blue.css, mj-green.css, mj-slategray.css, mj-red.css, mj-brown.css, mj-navyblue.css, mj-pink.css

- ext/css
- added the css for breadcrum color arrows.

5) product_reviews.php – -root_directory/product_reviews.php

- minor bug fix for product review page.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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