600 comments found

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United Kingdom

On iPhone 5.

USing the Striper payment plugin, the card number field at the checkout goes off to the right of the screen. How do I fix this?

Thanks.

PixelStores

Hi,

How can I swap the Related Products section and Review etc. tabs around on the Single Product page?

This is possible but requires some edits which can be made using a child theme. If your currently using a child theme for Outlet you would add the additional code, files. When you activate the child theme, the menu placements will need to be assigned and if you receive any 404 errors, locate to the permalinks section for the fix.

Heres the child theme i prepared for you.

Basically i made some edits to the woocommerce template files and added a line of css.

I have set the WooCommerce Product Categories widget to only “Only show children of the current category”, however it is still show other parent categories in the list. How do I fix this?

Did a few tests with this and managed to see why the issue occurred. For the ‘Shop’ and ‘Shop Category’ widget area you should have the same Product Category Widgets settings applied, so both of these widgets should have the ‘Only show children of the current category’ selected. I believe that you may have different settings applied to the widget on the ‘Shop Category’ widget area.

On the Cart and Checkout pages, my logo is displayed in the centre of the header, rather than to the left where it is supposed to be. I am using Header 6.

Try selecting Header Six for these pages when you edit them and see what the output is, i’m not entirely sure what’s happening without going through your site. If the problem persists, send me a private response on the forums with the url. More info on my latest comment.

Using the Striper payment plugin, the card number field at the checkout goes off to the right of the screen. How do I fix this?

Are you referring to this plugin?

Best Regards

rdavenport
How can I swap the Related Products section and Review etc. tabs around on the Single Product page? This is possible but requires some edits which can be made using a child theme. If your currently using a child theme for Outlet you would add the additional code, files. When you activate the child theme, the menu placements will need to be assigned and if you receive any 404 errors, locate to the permalinks section for the fix.

Heres the child theme i prepared for you.

Basically i made some edits to the woocommerce template files and added a line of css.

I will leave this for now as I am not experienced with child themes, plus have done lots of CSS changes and I don’t know if this will affect them.

I have set the WooCommerce Product Categories widget to only “Only show children of the current category”, however it is still show other parent categories in the list. How do I fix this? Did a few tests with this and managed to see why the issue occurred. For the ‘Shop’ and ‘Shop Category’ widget area you should have the same Product Category Widgets settings applied, so both of these widgets should have the ‘Only show children of the current category’ selected. I believe that you may have different settings applied to the widget on the ‘Shop Category’ widget area.

I have made sure both widget areas are set the same, however the problem is still there.

On the Cart and Checkout pages, my logo is displayed in the centre of the header, rather than to the left where it is supposed to be. I am using Header 6. Try selecting Header Six for these pages when you edit them and see what the output is, i’m not entirely sure what’s happening without going through your site. If the problem persists, send me a private response on the forums with the url. More info on my latest comment.

Fixed. Thanks!

Using the Striper payment plugin, the card number field at the checkout goes off to the right of the screen. How do I fix this? Are you referring to this plugin?

Yes, that’s the one. My apologies, I thought the plugin had come bundled with the theme. I must have installed it at some point. :/ Any ideas on how to sort the issue? I realise this isn’t necessarily your problem, but any help would be appreciated if you are able to give it.

In addition, is there a place in the settings somewhere to set a favicon? I don’t seem to be able to spot it.

I have also tried to register at your new support forums, however it seemed to stick on the “verifying” stage.

Thanks.

PixelStores

Hi,

1. Regarding the child theme, that’s absolutely fine not to go ahead with this. However i can assure you, the child theme will not effect your current site and if all fail you can simply delete. The child theme zip can be uploaded like any other theme an activated. The menu locations will need to be set upon activating.

There is a css change that removes the background pattern of the related products as this is too much if these products will be displayed under the single product short description. But upto you :)

2. Ah, also make sure the “Show hierarchy” is unchecked.

3. I will check the compatibly with the plugin, more than likely a bootstrap class would be needed for the field.

4. For the Favicon, please use one of the following plugins for the time being, this feature will be added.

5. Regarding the support forum, i’ll check the issue now.

Best Regards

rdavenport

You absolute star!

1. I did it, and it worked! I am now not scared of child themes! :)

2. Fixed!

3. Thank you, that would be awesome.

4. Fixed!

5. Good stuff.

An extra thing, which might be nothing:

6. I forgot to mention earlier, WordPress is reporting that the “theme has bundled outdated copies of WooCommerce template files”. I’ve had a look and it is listing these two: review-order.php version 2.1.0 is out of date. The core version is 2.1.8. email-addresses.php version 2.0.0 is out of date. The core version is 2.1.11.

Is this something I need to deal with or should I just dismiss the message?

Thanks Matt, this is the best support I’ve ever received on here – and I buy a lot of themes and stuff!

PixelStores

Thankyou :)

I tested the Stripe plugin, looks like the card number has a fixed width. In the style.css file in the child theme add the following,

ul.payment_methods .input-text {
    width: 100% !important;
    padding: 8px;
    font-size: 13px;
    border:1px solid #ccc;
    border-radius:2px !important;
}

Regarding the outdated template files, this has come to my attention and can be ignored.

Thanks for the kind words :)

Best Regards

rdavenport

Thanks Matt. I’m nearing perfection now!

There is just one other thing, however I think I may have brought it to your attention before. I can’t remember the outcome though.

When viewing on mobile, (iPhone 5 in my case), the Cart page displays the cart items in a box that is too wide for the screen. This means that the price, quantity, total, update cart button, and most importantly the Checkout button, are not visible without scrolling to the right – which is not obvious when you look at it.

Is there anything that can be done to resolve this?

PixelStores

Nice one!

Ive been making some adjustments to the cart template and is now responsive seen via the demo.

Firstly add the css to your child theme stylesheet, the update will be pushed out shortly, however i’m not sure how much editing you made to the main style.css file.

Duplicate the cart.php file found in the woocommerce/cart folder in the main outlet parent theme and copy paste your existing code with this.

The new cart.php file should be in your child theme folder with the following directory,

wp-content/themes/outlet-child/woocommerce/cart/cart.php

That should do it.

Kind Regards

rdavenport

Hi, Thanks for the changes. I just did a quick check on your demo, and I noticed the Apply Coupon field is slightly too big for the screen (on iPhone 5 anyway). Please see screenshot at:

https://dl.dropboxusercontent.com/u/20173671/iphone5.PNG

I will wait for you reply before I make any changes to my site.

Thanks.

  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 4-5 years
  • New Zealand
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Repeatedly Helped protect Envato Marketplaces against copyright violations

Support Announcement:

Hi Guys,

Apologies for my lack of absence over the last couple of weeks but I’m pleased to announce that a support forum has now been setup.

Visit Support Forums

With the support forum being made available this will hopefully reduce the amount of frequently asked questions and gives us the opportunity to share helpful tuition on theme setup and customisations.

We have have a few things lined up in the pipeline for Outlet such as bug related fixes, new shortcodes and a dark version of the theme that will be released soon.

Hope to see you in the forums.

Matt

Pixelstores

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hey,

WooCommerce Advanced Ajax Layered Navigation is asking me for a license. what do i do?

PixelStores

Hi There,

This can be ignored, this is for automatic updates for the plugin however we will launch the release with the Outlet package when there is one.

Kind Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Dioxina Purchased

Hi pixelstore i had the same problem as many i think. i cant create a variable product because the button add to cart dont appear.

i wish you can help me ;).

P.D. Nice theme i love it

PixelStores

Hi Dioxina,

Glad you like the theme :)

Could you be able to locate to View > Developer > Javascript Console in Chrome on your Variable product page?

If there is an error it’s a jQuery conflict. From previous issues with this, clients were experiencing the following problem.

If you have no jQuery conflicts, try create a complete new variation product, sometimes if you are editing a product that has been imported variations tend not to work as they should.

Kind Regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
hetul Purchased

after updating the them from 1.7 to 2.1…

it shows me following message:

Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.

Also, my products and categories pages now show 404 error message.

please help

PixelStores

Hi,

The outdated template files can be ignored, the template file that is affected is compatible with WooCommerce and WordPress and no need to worry.

To resolve any 404 errors, locate to the Permalinks options and this will fix.

Because your upgrading from such an early release. I recommend you make a backup and import the new demo content especially the pages import as the shortcodes have been replaced.

Best Regards

Default-user
hetul Purchased

Ok the upgrade went nice.. fixed the shortcodes and the 404 errors. all good now. except 1 thing… the Header Background color does not take effect. while it is saved under customize… in the front end, it just doesnt show up.

Default-user
hetul Purchased

Also, how do I center align the menu?

  • Bought between 50 and 99 items
  • Envato Studio (Microlancer) Beta Tester
  • Has been a member for 3-4 years
jyogi3 Purchased

Great theme! I had a quick question… we use Constant Contact for our email marketing and not Mail Chimp. I made a workaround form with Contact Form 7 but it isn’t styled like the form in your demo. Is there any way to style the Contact Form 7 forms to match the theme?

PixelStores

Thankyou :)

To style the forms on the Contact Form 7 plugin , there are a couple of solutions you could choose from. You could either add the bootstrap classes to the form elements or match the elements with the correct css from the outlet style.css file.

If you could provide a live url i can provide you with the custom css.

Kind Regards

Default-user
jyogi3 Purchased

I love how quick you reply, and also the fact that you reply to just about every comment! The comments section has proved to be pretty helpful in figuring things out. Anyways, here is a link to the site: http://192.163.241.111/~newcgart/

Two other questions… is it possible to do a products slider (similar to the one on the homepage) but have it filter by category? Basically, I’d like to do featured sliders for each artist. I know you have options for categories, featured products and best sellers, but I’d like to be able to change it up for each artist or medium.

Finally, I was using the WooCommerce shortcode [product_category category=”ryan-hewett”] but noticed it’s limit is only 12 items and it does not show any pagination options. I think I can figure this one out on my own, but do you know of any quick and easy fixes to either increase the number of items shown, or add the pagination like you have on your store pages?

Thanks so much for your help! A+

Default-user
jyogi3 Purchased

So I figured out the Product Category shortcode but was still wondering about the Products Slider. Any help is appreciated. Also the site went live at www.cgartprojects.com if you still wanted to help style the Contact Form 7 button for email subscribers.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I hope you can help me. I need to Remove the boxes around the products and also remove the reviews on the products.

Thanks

Default-user

Hoping to hear back on this soon

Default-user

Also, I noticed that the logo stays centered in the mobile version. Take a look http://ziurdesigns.com/shop/ How can I fix this also. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

I want to remove the border around the products on all aspects. Also remove the add to cart button and more info button but only on the category view. I need the add to cart buttom on the product view.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, I want to buy the theme but I want to make sure I can switch to catalog mode. To do this do I have to buy the WooCommerce plugin or its included with the theme?

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Can anybody help me with my questions. Support seems to be nowhere around.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
idgee Purchased

Hi,

Just wondering how to get the tabs on the short description? http://demo.pixelstores.com/?product=outlet
Default-user
idgee Purchased

Sorry, I figured it out.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Pixelstore,

I have now updated WooCommerce and Outlet and it has changed many things on the site I made for a customer. There will be many many hours of work if I don’t get som help. Please contact me on this mail: dome@de-sign.dk regarding this issue and I will give you full access. Thanks in advance.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
idgee Purchased

Hi,

Just wondering when the stars in the comments is likely to be fixed?

Cheers Lee

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

three days and still no response.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I foolishly updated this theme to use Woocommerce 2.1 and found out that you changed the entire shortcode base.

If you’re going to completely rewrite the theme, you should make it clear to warn users that an update will completely destroy all their current layouts INCLUDING footer widgets.

I appreciate the move to Bootstrap, but breaking compatibility so badly means I have to lower my rating on this theme.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
playomane Purchased

NO ANSWER!!!! BAD SUPPORT!!!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey,

when i try searching for a product using the search form that’s on the header, i get redirected to the home page. it is not working properly.

can you help me out please.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is the latest update compatible with wordpress 3.9.1 and woocommerce 2.1.7?

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Israel

Hi thanks for great theme I have a problem with demo content. I installed the theme and imported the full content xml file. Also I imported slider and widgets content. But something wrong. The slider is not loading, products loading without pictures, on product page there are also no picture and no add to basket button etc. Site url http://kickstartoys.com/en Please advice

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

why the contact form can’t send mail to administrator email? Demo:http:218.244.150.178

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