654 comments found

Hi, first of all, nice theme and really ergonomic, thanks for that!

I’d like to add a favicon to my website but I did not find where I could do it on the theme options. So do i have to edit the header.php or is there an option somewhere in the theme options? (I prefer to ask ‘cause I’m not confident enough to edit the header.php before asking you). Thanks in adavance for your answer!

Default-user

Well, my question above is uncomplete. I have used the “captain favicon” in the WP steeings, and favicon.cc to create my icon. It shows on IE for example but not on Chrome. So is there a better option than Captain Favicon to be able to show the favicon on all browsers?

Hello, my name is Ailton Almeida and got your theme Outlet and am having trouble with variables such as size products. When one chooses the clothing size does not appear the buy button. What can you help me with that? How do I activate the buy button? ATT, Ailton Almeida If you can answer by e-mail: aalmeida_79@hotmail.com

PixelStores

Please send me an email via my profile page.

Best Regards

Default-user
you received my email? aalmeida_79@hotmail.com

I wanted to see if this theme will be updated to support WooCommerce 2.1. It looks like it has been a few months since the last update, and I wanted to see if work was being done to fix issues with version 2.1. I know this new version just came out recently, and I know it could take a while to update the files.

Your thoughts on this topic would be greatly appreciated.

PixelStores

Hi,

Please check my latest comment here on the discussion.

Cheers

Hope all is well. I’m crossing my fingers hoping someone can take the time to help with this problem. The new error appeared after making my last Word Press update. I’m having an issue with my checkout page and possibly shipping options. Here is the error message below.

Fatal error: Call to undefined method WC_Shipping::get_available_shipping_methods() in /home/content/75/7832275/html/wp-content/themes/outlet/woocommerce/checkout/review-order.php on line 14

I love the layout and theme just need help finding this error location and deleting the cause of this checkout page issue. Customer service on these issues seems difficult to come by, but ill stay calm because they say you attract more bees with honey. I have emailed the developer but he has yet to respond. Can anyone help I’m losing business out here. Of course the sooner the better so further effects on sales are limited. Thanks again for your time. Looking forward to a response.Thanks Godspeed.

PixelStores

Hi,

Please check my latest comment here on the discussion.

Cheers

nichoel Purchased

Hi I’m trying to change the images for the brands on the home page. I can’t see anywhere in the documentation about brands. I can’t see the brands in the slide tab. In fact I can’t find it anywhere in any of the tabs. Please help i think I’m about to go crazy. Nichola

Default-user
nichoel Purchased

Please don’t take a week to respond to this post.

Default-user
nichoel Purchased

This is the website http://smrproducts.com.au/ I’ve added a new slide (Brands), uploaded a feature image, chosen brands in the slider set (left hand side), added the code above to the home page, but still I get nothing. I can’t figure it out. Why isn’t there any documentation?

Default-user
nichoel Purchased

Hi It’s been 17 days and I haven’t received an answer to my question. Please respond. This service is very bad.

I asked you this 6 days ago, please take time to answer now.

Dear Pixelstore, I am using version 1.5. Here is a pastie: http://pastie.org/private/cnihndffp6wyxz0qezm6w of the page in Firefox.

Regarding the problem with Safari here is a pastie: http://pastie.org/private/0u90xeza7oc8ayqpfoag

There is also the issue of wanting to rename all the tabs in the shop. It seems as if I have to buy a WooCommerce Tab Manager in order to turn them into my native language? Do you know how to change them otherwise into the Danish language?

PixelStores

Hi Emquies,

I have replied to your email.

Cheers

Hello! I’ve got a small problem with the slideshow on the homepage, as you can see here:

http://www.studiolabsus.com/confetti/

Images don’t make the transition correctly. Maybe it depends on settings, but I could not solve the problem.

Thanks and best regards Stefano

Default-user

I can’t update the layer slider, I don’t have the Purchase code, cause the plugin was already in your Outlet theme. how can i do?

PixelStores

Hi Stefano,

Sorry for the late response, we are currently updating the theme. The LayerSlider is bundled with the theme and there is a new update available that will be included in Outlet 1.8. Send me an email if you would like the new plugin update.

Best Regards

Default-user

Hello… I sent you an email two days ago… please reply, we are waiting to go live with the website, cause of this problem! (By the way…. if I bought the theme with the layer slider plugin included, why I can’t update that plugin? It doesn’t make sense)

primate Purchased

Hello,

I’m also experiencing problems after updating to WooCommerce 2.1 and still with WooCommerce 2.1.2 fix release. Receiving a “Call to undefined method WC_Shipping::get_available_shipping_methods().... .etc” On the checkout page. Can you please advise re update for this problem?

Thanks.

PixelStores

Hi,

The temp fix for this is to remove the following file,

/outlet/woocommerce/checkout/review-order.php

Also, please check my latest comment on an update.

Cheers

pipinis Purchased

Hi there,

I’m curious too. If I upgrade WooCommerce in latest version (I’m in 2.0.20right now, 2.1.2 is current stable), should I have any issues in my clients’ shop? It’s a live site so any incompatibilities will keep me away from upgrading.

Regards, CP

PixelStores

Hi CP,

Please check my latest update on the comments.

I found a page on woothemes.com going over some issues I am having with this theme since moving to 2.1.2. Most of the issues are caused by out of date template files bundled with this theme. Check out http://develop.woothemes.com/woocommerce/2014/02/solving-common-issues-after-updating-to-woocommerce-2-1/ to see some workarounds to the issues. I hope that the theme maker will update the template files and fix these issues in a new release soon.

PixelStores

Hi,

Please check my latest update on the comments.

Default-user

This is great news. I appreciate the quick response to my comments.

UPDATE

Hi Everyone!

I would like to inform you that we are currently in the progress of making an update for the theme to be compatible with WooCommerce 2.1.2.

You will notice using Outlet 1.7 and WooCommerce 2.1.2 that some template files are out of date, however a temporarily fix is to remove the following file,

/outlet/woocommerce/checkout/review-order.php

With the up coming release we are making sure not only the theme to be compatible with the latest WooCommere plugin but other related plugins such as the bundled LayerSlider and Ajax Layered Nav are all upto date.

This isn’t going to be the only update, we have also integrated the BootStrap 3 framework, in which mobile devices will even be more compatible.

Some other features that are going to be implemented:

Theme Customizer

We have had a number of requests to integrate Google Fonts which will defiantly be implemented in Outlet 1.8.

The primary colours option use a fair share of different shades of colour, we are trying to minimize this to either two or even one colour.

Social Icons

Font Awesome will be the new icon font for this update rather than the current Entypo, expect there will be more social networks added.

Products

Currenlty you can globally set to hide, show product prices and add to cart buttons, a new setting will be in place within the edit product page where you can disable/enable these features individually.

We are going to remove the “Show Details” button on the product listings and have either, “Add to Cart” or “Select Options” button to resemble what the current product type is, variable or simple. e.t.c.

The first product photo in the gallery when you edit a product will show on hover at the frontend via the product listings.

The product thumbnail hover script that is currently being used is not responsive however we are finding a workaround for a solution to this.

Stylesheets

A number of stylesheets are being called out to represent certain elements, such as the header styles, fonts e.t.c. To reduce the loading time of the site we are going to minimize the CSS into less files.

Overall the update will have little touchups to the design that i think will improve the quality.

If you have any feature requests or ideas that you think should be implemented in the new release please shout out.

I’m working round the clock to try and push Outlet 1.8 out this week.

Thankyou for your patience and understanding.

Best Regards

Pixelstores Matt

primate Purchased

Great, thank you. I look forward to the update.

Something I would like to see implemented is a ‘pin it’ button for each product. Something subtle and matching the design of the theme :)

I hope instagram will be included in the new social networks.

One question, the products display completely out of order since the update, is there a quick fix/workaround to have them display as they are ordered in the dashboard?

Thanks.

PixelStores

Hi primate,

We have integrated share buttons for the product page that will cover the ‘pin it’ button request.

Instagram will be available.

WooCommerce > Settings > Products > Default Product Sorting should be available.

Best Regards

Hi I really like the theme you made. Clean good design with nice features.

I have seen from the comments earlier that the Hoover Zoom function isnĀ“t responsive. I like the function soo I want kkep it for desktop use. But today many users have mobile devices. Is there a way to tweek the php file (I suppose its in this file it happends woocommerce > single-product > product-image.php) to show a standard display for mobile devices?

Best Regards

Bengt

PixelStores

Hi Bengt,

Thankyou for your feedback.

The Hover Zoom script used can be found here,

Due to the nature of this script the functionality will not work for mobile devices so my initial idea was to completely remove this and replace with the main product image only for mobile devices.

You won’t need to worry about the update removing this hover zoom script for the desktop, it will still be available.

Best Regards

pipinis Purchased

Hi there,

I appreciate your response on this. I’d like to mention couple of things.

1) Social Icons

You can check Eusive Icons ( http://shoestrap.org/downloads/elusive-icons-webfont/ ). It’s free and have lots of social icons.

2) Keep the “Show Details” button

At least whenever a product is “virtual” there should be that button in order to get the whole info from product. I use it this way as there’s no pricing in my client’s site (users are prompted to contact them for price, shipping etc).

Kind regards, CP

PixelStores

Hi CP,

Thankyou for your feedback,

The font icons you mentioned do look pretty cool and have a huge variety, the update that i have been working on has Font Awesome integrated a while back and should have the necessary social icons users want. I will defiantly consider integrating another icon set in the future.

Yes, i have decided to keep the show details button for the update.

Best Regards

I’ve just bought this theme and im having problems with the varible options.

I have managed to get a print at various sizes and various prices based on the size, but when i add it to the cart, it doesent add?

PixelStores

Hi,

Could you be able to send me your URL of your website via the email form on my profile.

You could try going to the permalinks section to rewrite any URL problems. Have you tried resetting your browser cache?

Best Regards

Default-user

I think i was doing something wrong, just waiting for the update now, when will it come? you said last week

Hey!!! It’s TEN DAYS i’m trying to contact you! I have a big problem with your layer gallery! I can’t update it, and it’s NOT WORKING correctly.

Why you don’t answer??? Why are you selling support as a service included in your theme purchase?? I paid 55 dollars, I pretend support when I’ve got a problem.

Please, answer to: info@popthequestion.it, or I’m going to contact Envato Support to ask for a refound.

Regards, Stefano

PixelStores

Hi Stefano,

I sent you a copy of the latest LayerSlider plugin a few days ago to this email, ideazione@gmail.com. I will resend it to both emails.

The LayerSlider plugin is available to be purchased here, by purchasing the Outlet theme doesn’t include a purchase code for the third-party plugin as its against the ThemeForest’s licence agreement.

Please let me know if you haven’t received the plugin.

Best Regards

One major downside to this theme: where is the account for a customer? where he/she can login, edit address details, etc.

I didn’t find anywere this kind of stuff and I’m talkning about front end.

PixelStores

Hi Eduard,

Within the pages section in your admin area, you should have a My Account page that will display the customers purchase history. If the user is not logged in, the login form will show, you can also display a registration form by checking the option in the ‘Accounts’ WooCommerce settings.

If you don’t have an My Accounts page, you can simply create one and use the following shortcode.

[woocommerce_my_account]

Kind Regards

uEduard

Thank you for your answer, that help me. By the way, when the update will be ready?

Hi Pixel,

I have seen all related posts about the woocommerce update and but i still cant find a solution for the error I am getting

Warning: call_user_func_array() [function.call-user-func-array]: First argument is expected to be a valid callback, ‘woocommerce_layered_nav_init’ was given in /home/englisht/public_html/wp-includes/plugin.php on line 429

Please advise.

Benji

Benjiphett

I cannot log into my backend now

Benjiphett

Errors my site is receiving:

Warning: call_user_func_array() [function.call-user-func-array]: First argument is expected to be a valid callback, ‘woocommerce_layered_nav_init’ was given in /home/englisht/public_html/wp-includes/plugin.php on line 429

Warning: Cannot modify header information – headers already sent by (output started at /home/englisht/public_html/wp-includes/plugin.php:429) in /home/englisht/public_html/wp-login.php on line 415

Warning: Cannot modify header information – headers already sent by (output started at /home/englisht/public_html/wp-includes/plugin.php:429) in /home/englisht/public_html/wp-login.php on line 427

Benjiphett

I have removed my Woocommerce Ajax Layered Nav which has now granted me access back to the site. Any ideas on a fix for this?

spessah Purchased

Hi there, I just wanted to follow up on the status of the update for the theme and WooCommerce 2.1. The recommendation to remove that page has worked, thank you, but would like to have the rest of the template pages updated as well.

Hello,

i have some problems with the woocommerce shortcodes. i have placed the correct shortcodes in the page text edit , but i doesnt load the php forms.

Also it’s not possible to change the shipping of billing address and if i allready filled in the billing address its not possible to fill in the shipping address beacuse the form doesnt load or shows up.

thnx.

GSAInternetServices

The shortcode for my account works fine , but the short code for change password doesnt.

Editting the billing & shipping address is still not working. Email me for login & url details

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