601 comments found

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
primate Purchased

Hello,

I’m running a mac and have tried the hover zoom on both safari and FF. No joy on either. I’ve checked your live preview and the hover zoom doesn’t work on that either so I know it’s not something I’ve omitted to click on or off.

I’ve also checked other sites that have hover zoom capabilities and they work. I’ve checked your outlet live preview on 2 different macs running different OS.

Is the hover zoom still available in this update?

I’m on a desktop.

What does happen instead of hover zoom is the single product image enlarges, the thumbnails appear in the bottom of the image and left and right arrows appear. I hope this isn’t a replacement for HZ as it’s far more appealing that what’s happening now.

One other thing, on the previous version I was running the equivalent to header 3, but I didn’t have the boxes right around the menu button, ie no dividing line between buttons. I can’t recall if this was the default or whether I had changed the .CSS. Can you point me in the direction of the .CSS page and script I need to update to remove these lines.

Thanks

PixelStores

Hi Primate,

Thats very odd you don’t have the Hover Zoom visible, could you be able to try resizing your browser at the responsive break points, i had ago on FF and safari for the following product and seems to be working.

What i think is happening because the HZ is enabled for certain browser widths and it is not being displayed for your dimensions.

What i’ll do is create a new option in the Theme Customizer to make the HZ less responsive, perhaps displaying just an image for mobile devices and the HZ for all others is the way to go.

Regarding the Header Three and the line dividers between the links, i have prepared a child theme for you which you should upload and activate, you would need to assign the menu locations upon activating and you should be good to go.

I’ll work on an update today for the HZ feature.

Kind Regards

primate
primate Purchased

Hi There,

I’ve tested the HZ on 4 macs in 3 locations, 2 desktops, 2 laptops, no joy all with different screen res.

Thanks for the child theme, it’s almost there, it still has lines on either side of the home icon, social icons and cart. Ideally I would like them all without divider lines.

Thanks

PixelStores

Hi Primate,

Taking upon your feedback regarding the Hover Zoom feature, a new script is being implemented which is a huge improvement and is fully responsive, i will try to release the update before Monday.

For the child theme mod, locate to the style.css file in your WP Editor and replace the css with the following,

.header-three .ps-global-nav li.ps-subtotal a, .header-three .ps-global-nav li.ps-home-icon a, .header-three .navbar-right, .header-three .ps-global-nav ul:first-child {
    border: 0 !important;
}

That should do it :)

Best Regards

PixelStores

Hi Primate,

Outlet 2.0 is available to download now. Various Hover Zoom effects are now available.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I need something that shows that user are logged in or out!

Default-user

Done!

PixelStores

Hi,

Incase anybody else is wondering you could always use the is_user_logged_in function.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Hello there!

Looks like a few have worked out the first set of big bugs on your new framework. I will probably be updating the theme here really soon. Thank you for the theme improvements.

Another user commented earlier about social sharing on the product pages specifically with a Pinterest “Pin It” feature. I do not see this on your demo site but was wondering if this feature was included in your update after all?

PixelStores

Hi Joe,

Yes, most of the bugs have been reported, i’m working on releasing an update very soon and will try to include this.

Best Regards

Default-user

Great! Glad to hear it.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Hello,

We are preparing to launch a site that utilizes your outlet theme. It appears the hover zoom feature is no longer working. The lightbox pop-up isn’t as elegant in comparison, so we don’t feel comfortable using this feature upon launch. How can we fix the hover zoom? We have “checked” the hover zoom option on the product images. The site is here.

Thanks.

PixelStores

Hi,

Looks like your still on a earlier version of Outlet, please try upgrading the theme.

Several users have reported the Hover Zoom not functioning as it supposed to so its gonna be scrapped and a new HZ module will be released.

Best Regards

Default-user

Thanks for your response. It appears many people have had issues with the latest version of outlet and it’s breaking their stores. I’m slightly hesitant to update to the latest version. Is it safe to download yet?

PixelStores

Hi,

Yes it is safe to use however, we have changed the shortcodes to represent the third-party plugin we have created ‘PS Shortcodes’. Becasue the shortcodes are different to the previous version the layouts need to be updated.

Taking a look at your site, you will not be effected as much with the update, after successfully installing the new theme, i recommend importing the pages xml file to have reference with the new codes, then you can simply copy paste the elements in place.

Kind Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there any reference for the new shortcodes please? My site has totally changed since the update and has become unusable. I’ve downloaded the pages xml file but there is no definitive guide to the shortcodes in there.

Many thanks

PixelStores

Hi Shoes,

Some of the docs need to be updated, i had to prioritise the theme due to the demand of not being compatible with the new WooCommerce version. The reference will be updated shortly, in the meantime could you please copy/paste your content here and send me the url and i will update the code for you.

Kind Regards

Default-user

Thanks I think I’ve managed to sort most of it now by checking out the sample pages…however Im concerned about the product detail pages, they just arent displaying content anymore? I used to have a product image and text content now I have nothing on my product detail pages not even an add to cart button…arrgghhhh…...Any advice would be gratefully received as my site is still down due to this update.

PixelStores

Hi,

Try locating to the Theme Customizer and changing one of the ‘Shop’ settings and saving. I’m not sure without having a look, could you be able to send me some login details and url via email?

Kind Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi PixelStores, in some product pages there are the last 5 product add to woocommerce: It seems to be somewhere a PS Shortcodes with this name “Related Product”, but I’m not able to find and delete this Shortcodes.

I want to delete or change it!

Thankyou

PixelStores

Hi There,

The ‘Related Products’ carousel code is part of a woocommerce template in the theme folder. You can find the source in the related.php file.

/outlet/woocommerce/single-product/related.php

If you would like to remove the related products all together add this code to the functions.php file within the child theme.

remove_action( 'outlet_after_single_product_summary', 'woocommerce_output_related_products', 5);

Kind Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

grouped.php version 2.1.0 is out of date. The core version is 2.1.7

PixelStores

Hi,

Thankyou for your report, i’m aware and a update will be delivered Monday :)

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
pipinis Purchased

Hi there,

I’m on the waiting list too about forthcoming update on Monday as I have also an issue with non-working Hover Zoom images in singles products.

Regards, CP

PixelStores

Hi CP,

Thanks for the report, could you be able to send me your URL via email, still have an unknown cause of the problem however with the release of the new update on Monday should clear things up.

Best Regards

Default-user
pipinis Purchased

I just updated in version 2.0 but still have no hover on images… I sent you the URL through the “Email PixelStores” from http://themeforest.net/user/PixelStores

PixelStores

Hi,

Received and replied, looks like you need to upload the updated file from the previous version,

/outlet/woocommerce/single-product/product-image.php

Regards

Default-user
pipinis Purchased

Ooops! I had this file in my child-theme for a slight change… I used the new file and image hover seems to work. :) I’ll set-up the preferences and let you know if any issue remain.

Regards, CP

PixelStores

Glad you found the cause. :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi,

I’ve just upgraded to the new version (v1.9 – although the theme details say that only v1.8 has been released…?).

Anyway, I have a couple of quick questions: 1. Please can you tell me how to have the default colour set in the Theme Customisation section also affect the on-focus borders for input boxes in the contact page. At the moment they are the original brown/orange colour.

2. Since the update, Header Style 2 has disappeared, and Header 3 seems to be the most similar. However, I seem to remember an option to place social icons in the header, rather than menu bar. How can I get this option back?

Thanks.

PixelStores

Hi,

Please check my recent response.

Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Does this theme works with woocommerce subscription plugin ?

PixelStores

Hi There,

Thankyou for your interest.

I haven’t tried the plugin with Outlet, however we have currently updated the theme framework to work with the latest WooCommerce version. More than likely you might find some styling differences but the functionality should work.

Best Regards

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi,

I have another issue. The Hover Zoom functionality does not seem to work now. I have selected it in Theme Customisation, this does not change the existing products, but even if I set each individual product, it still doesn’t work. I still have to click the product images and it shows a lightbox.

Thanks.

PixelStores

Hi,

Please check my recent response.

Cheers

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United Kingdom

More issues: 1. When clicking on product thumbnails from the product page, the image is displayed in a lightbox, rather than replacing the main product image. Is this correct? In an older version of the theme, this worked.

2. The product gallery images (and product page images) are not being cropped so they all all the same size. Where do I set this? Please see screenshot for example: https://dl.dropboxusercontent.com/u/20173671/screenshot-image-size.png

Thanks.

PixelStores

Hi There,

I will answer your recent questions here :)

1. Primary colours not changing for form field on focus?

Yes, you are correct, nice find! I have made the fix and will be included in the upcoming update.

2. How can we get the old header style two back previewed in the old demo on this page?

Got a few things to polish off for the update but i will try to include this as a new header style with improvements for the version 2.0.

3. The Hover Zoom functionality does not seem to work now?

This bug has been pointed out and the fix has been implemented for the new release.

4. How can i get my shop catalog images the same size?

In the WooCommerce > Settings > Products options look for the ‘Catalog Images’ sizes, upon changing the size you would need a ‘regenerate’ thumbnail plugin here to change the current product images to the new dimensions.

I have a few things to polish up on the update as previously mentioned but will release later on the day.

Kind Regards

rdavenport

Hi, thanks for coming back to me.

When will the update with all the fixes you mention be released?

1, 2, 3 – all good. Thanks.

4. I have tried the regenerate plugin, but it didn’t work. However, I notice that my images sizes set up in WooCommerce are very large (912×822). I think this came from importing the demo content? Anyway, what size should all the settings be, and should they be hard cropped? So that’s: Catalog Images, Single Product Image, Product Thumbnails. Also, do I need to change the setting against the WordPress media settings for Thumbnail Medium Image and Large Image, as well as the crop to exact dimensions option?

5. (This one was missed from before). When clicking on product thumbnails from the product page, the image is displayed in a lightbox, rather than replacing the main product image. Is this correct? In an older version of the theme, this worked before – I think. :\

Thanks for your help, and I hope I’m not being too annoying… :| Cheers.

PixelStores

Hi,

Hope all well, :)

Outlet 2.0 update will soon be available to download as it’s now currently in the review queue here on TF. The update will fix your fifth question and the new Hover Zoom script has been implemented seen here.

Regarding the Images sizes, you can set them to your preferable dimensions however, keep in mind if your going to use the ‘hover’ secondary image shown in the shop when the user scrolls, his, her’s mouse over, these photos must be the same size.

Also it wouldn’t be a bad idea to keep your product catalog images twice the size shown on screen, for retina displays.

You don’t need to touch the Settings > Media options but instead use the WooCommerce > Settings > Product options.

Best trial an error with the dimension settings and work out which is more preferable for your products. Create new product, upload a new photo to featured image and check to see if the image size has been changed via the frontend to confirm the options are in place.’

For the update, i uploaded the new outlet.zip file via the file manager from my cpanel and removed or overwritten the old outlet theme folder in the directory wp-content/themes/. Swiftly, revert back to default WP theme and to Outlet then to the permalinks section to fix any 404 not found pages.

Kind Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

Im having trouble with the display of the subcategories. How do I relate one category with a subcategory for the filter in shop? – Like you have in the demo – Dress_Nightware.

I also need the ps shortcut to see products by category displayed in 4 columns – like the shop display so i can add it into a normal page. Because when i display product category it is shown in only one column. This is the code im using [product_category category=”tissue” per_page=”12” columns=”4” orderby=”date” order=”desc”]. this is how its shown – http://www.bymanuelaecheverri.com/tissue/

Thank you!

PixelStores

Hi,

The shop categories is a product attribute with the use of the WooCommerce Ajax Layerd Nav as the widget.

First create your attributes via Products > Attributes and create a new Attribute, for this case ‘Shop Categories’. In the Attributes tab when you create a new product you can select the terms or values.

More at the docs.

I would go down the route of using the WooCommerce Product Categories widget for the ‘Shop’ and the attributes for the ‘Shop Category’ widget area.

For your shop page you could display the product category images and allow the user to narrow there results. WooCommerce > Settings > Products > Shop Page/Category Display.

I will investigate further regarding the shortcode layout issue and get back to you soon with a fix.

Cheers

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I am getting this error after updating to the latest theme.

“Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.”

Default-user

I am getting this error after updating to the latest theme.

“Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.”

I need to fix this asap, please let me know what’s the problem.

PixelStores

Hi,

No need for concern, the outdated file has been fixed and the update is available to download. Version 2.0. :)

Cheers

Default-user

Just did, and now my shop page is broken, thinking about leaving this theme for a different one, to many bugs and the updates take to long and are not tested before released.

Default-user

Also, your documentation website is broken as well.

Default-user

I really need to fix this asap, the file outlet.zip doesn’t contain woocommerce. images, includes, etc.

PixelStores

Hi,

Yes, i made a update yesterday and looks like some template files were missing in the zip, apologise for the inconvenience, i have made a new upload and the update is in the review queue.

Kind Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
1shot Purchased

Hey, loving the update. Still have a few questions/issues but the main one I wanted to ask immediately is that I see an update with woocommerce has come out, version 2.1.7. I know it states the version is compatible with woocommerce version 2.1.x so I would assume it’s ok to update but just wanted to ensure that it will indeed work afterwards. Has anyone successfully updated woocommerce to the latest version and had it work without problems with the latest Outlet theme version?

Thanks!

PixelStores

Hi,

Thanks, you are safe to keep WooCommerce updated to it’s latest release. We have recently pushed out Outlet 2.0 which will resolve this.

Kind Regards

Default-user
1shot Purchased

Hi, Thanks for the update. I have just applied the update and updated Woocommerce and all looks to be working correctly. I am still having 2 problems I wanted to inquire about, not sure if one is a bug or not.

1st: At the shop page I have it set to use Filter by size, not sure what is going on as it is not filtering the sizes properly. If I choose 2t for example I will get products where the size 2t is not even listed as part of the filtered results.

2nd: I am having difficulty figuring out how to show and have the categories listed of the shopping cart on the left panel of the site.

For example http://wearelittlegiants.com/shop/

Can you please shed some light on how would I show the categories (tees, onesies, etc) on the main page of the shop section?

Thank you very much.

PixelStores

Hi,

1. I’m not sure what your setup is like without looking in the admin, but try the Ajax Layered Nav? Some docs on the subject here.

2. Using the Shop Category widget on the ‘Shop’ widget area should show the categories, Do you have any product categories created?

Best Regards

Default-user
1shot Purchased

Hi,

Thanks for the reply your suggestions helped out. I think I may have just messed something up, I tried to manually apply the updates you provided last night and I am noticing two things that don’t seem like I did everything correctly.

1st. I have no option for the Header 6. Although when I look at my outlet home/headers I see the header-six.php is there.

2nd. I seem to have lost the social icons shortcuts that were in my previous header (header 4). It would show an icon shortcut for tiwtter, facebook, IG and tumblr on the right side by the shopping cart icon. I seem to have lost those, any idea how to quickly fix that?

Thanks again for all of your support. I appreciate it.

PixelStores

Hi 1shot,

A new update is now available to download. If you have updated the theme since yesterday some template files were broken or missing, this is now fixed. For some strange reason my upload to ThemeForest didn’t include all the files.

Please update and let me know if you have any questions.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
pensato Purchased

So far, I’m happy with this theme for my client’s site.

However, I would love a reference guide to the short codes. There’s a great deal of complexity to them and hunting and gathering from the example pages is rather cumbersome!

PixelStores

Hi,

Glad you like using Outlet, :)

I will consider making an updated reference guide for the shortcodes, no doubt Outlet 2.1 will be in the pipeline soon.

Kind Regards

Default-user
pensato Purchased

I was hoping to work around this by using the short-code button in the editor referenced in the documentation:

Within the Viual Editor you will see the shortcode buttons to add layouts, columns and other elements.

I do not see any such button…

Default-user
pensato Purchased

The most important thing I would like to understand at this point is the variables for [ps_col], and how to determine what to use for different numbers of columns, in particular.

I can see when looking at the rendered pages that it isn’t as simple as many other columns shortcode plugins that allow you to simply state the number of columns (i.e., one_third), but rather uses what looks like .css class declarations instead. Are these documented anywhere?

Default-user
pensato Purchased

UPDATE: I got it. You’re using basic bootstrap css grid options. It’s not a super-efficient way for an end-user, as they would essentially need to have some understanding of html/css, but I know how to make it work.

Might I suggest a simple line in the shortcode documentation page simply stating “the ps_col shortcode styles are derived from Boostrap CSS” and then link to http://getbootstrap.com/css/#grid-options

Default-user
pensato Purchased

Any update on why there’s no button?

PixelStores

Hi Pensato,

Looks like WordPress 3.9 broke the shortcodes toolbar, please download Outlet 2.1 when its available, it’s in the review queue and shouldn’t be long.

Kind Regards

  • Belgium
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

Is update 2.0 compatible with Wordpress 3.9? Thank you!

Default-user

And I noticed that the changelog isn’t included, could you post that maybe? Thank you!

PixelStores

Hi,

You may have downloaded an update i made yesterday where some file were not included, this was a mistake and a new copy is in the review queue here on ThemeForest. The changelog is within the docs.

Kind Regards

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United Kingdom

I have just re-downloaded the entire theme, but it does not include everything, only the 2.0 update.

As per your instructions, I removed the old theme from my WordPress install to re-install this one – it of course has broken the site.

Please could you make the ENTIRE updated theme available for download please.

Anyone that buys this theme now will not have the full theme!

Thanks.

PixelStores

Hi,

Yes, i made an update yesterday and the upload didn’t include some template files for some strange reason, i have uploaded a new update with all the files and it is in the review queue.

Sorry for the inconvenience.

Kind Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

We all need some support, the last update doesn’t have all the files. It just broke the entire site, so I had to spend all night doing a restoration to an older version. Thanks.

PixelStores

Hi,

I made an update yesterday and some files were not included in the package, i have re uploaded and a fully working theme is in the review queue.

Kind Regards

PixelStores

The update is now available to download :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United Kingdom

Are we ok to go to WordPress v3.9? Thanks.

PixelStores

Hi, Yes your safe to update to v3.9.

Regards

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