656 comments found

Hi,

i’m trying to update from V1.6 and everything bugs. Is there an easy way to update without having to restyle everything?

Thanks

PixelStores

Hi Simon,

From version 1.8 we have changed the shortcodes and are now in an external plugin PS Shortcodes to meet the ThemeForest standards.

There is an XML pages import file available with the latest shortcodes that you could import to help with the update.

You could duplicate your existing site on another WordPress install, i use WordPress on my localhost which you could consider, this way you can simply copy paste, the new changes you made on the localhost to the web when ready.

Kind Regards

Default-user

Did the CSS changed much? I used a child theme to make some changes… I’ll try duplicating the site and let you know. Thanks

PixelStores

Hi Simon,

Some elements were changed to fit the framework however it shouldn’t be too much of a hassle to recreate the child theme. If you have styling requirements or having difficulty send me the URL and details, i’ll see what i can do.

Kind Regards

Hi,

my blog doesn’t show! http://smile2smile.co/blog-2/ Can’t make it to work. Thanks!

PixelStores

Hi,

First delete all the pages related to your blog, such as the News page and blog-2, Blog pages.

For the blog page to function, create a new page and from the Page Templates select the Blog template then publish, no content is necessary.

This is all the necessary steps required for the blog setup.

Give that a try and let me know the outcome.

Kind Regards

Ever since i upgraded everything is broken, still can’t get the “Your theme has bundled outdated copies of WooCommerce template files – if you encounter functionality issues on the frontend this could the reason. Ensure you update or remove them (in general we recommend only bundling the template files you actually need to customize). See the system report for full details.”

to go away, and the shop page is not displayed properly, I also get this error “WooCommerce Advanced Ajax Layered Navigation by Sixty-One Designs, Inc. version 1.3.3 – 1.3.5 is available, “

Default-user

I am also getting this error,

review-order.php version 2.1.0 is out of date. The core version is 2.1.8

PixelStores

Hi,

I’m aware of the updates required, this will not affect the theme and you can proceed without worry.

Kind Regards

Hi, the theme is great, but I need to update it. So I have downloaded the last version, but I need some informations before upload it: 1 – should I delete the previous version before doing the update? 2 – will the update deleate all my products already created? 3 – which folder should I upload in the server? Any further information will be widely apreciated. Thank in advance

PixelStores

Hi,

The icons used in the theme are Font Awesome and the library is being called from there source. Could you be able to send me the URL so i can investigate further?

Kind Regards

Default-user
Thank you pixel for the support. The website has a coming soon page (i can not disable it), but I have seen that in your site the icons path is something external, for example,
http://netdna.bootstrapcdn.com/font-awesome/4.0.3/css/font-awesome.css?ver=3.9
, but in my site the path points to something in my server:
https://www.apriegusta.com/wp-content/themes/outlet/assets/css/bootstrap.min.css?ver=3.8.3
Maybe the update has not rewrite the new rules? Could you suggest me how to proceed? Should I upload some files manually?
PixelStores

Hi,

Thankyou for your patience in getting back to you.

The external URL for the fontawesome is correct as is the bootstrap URL you mentioned, probably best if you send me your login details via email on my profile so i can check things out.

Best Regards

Hi! I can’t set the carousel properly… don’t understand what’s wrong. The problem is that the carousel is NOT auto scrolling.

This is my page: http://www.studiolabsus.com/confetti/parlano-di-noi/

Attached you’ll find my settings.

Best Regards, Stefano

PixelStores

Hi,

Sorry for the late response, i see a jQuery issue that is current on the contact page, via Chrome, locate to View > Developer > Javascript console. From there you can see the plugin, WooCommerce swatches causing the problem.

Most likely some code in the plugin would be necessary to load that script for products only and not pages.

Kind Regards

Default-user

Hi Simon, any news for the carousel? As I wrote, the carousel is not auto-scrolling:

http://www.studiolabsus.com/confetti/parlano-di-noi/

I found another issue. If you are not signed in, in the check-out page there are 2 links that say: “Returning customer? Click here to login” and “Have a coupon? Click here to enter your code”.

They are not working at all, there is NO link activated. Any suggestion?

You can have a look here:

http://www.studiolabsus.com/confetti/checkout/
Default-user

Hello… I wrote 4 MONTHS AGO the first time…. that’s quite ridiculous… and I posted a topic in the forum as well…. As I wrote, I can’t set the carousel properly… don’t understand what’s wrong. The problem is that the carousel is NOT auto scrolling.

This is my page: http://www.studiolabsus.com/confetti/parlano-di-noi/

In the previous comment you could find my settings.

Please reply and find a solution, YOU developed and sold this template, and it’s not working after months!

Pre-Sale question: Is there a boxed layout?

PixelStores

Hi,

Yes, a boxed version is available as a child theme.

Kind Regards

Hey Pixelstores,

Great theme I’ve a had almost a year now and finally getting ready to launch.

1 problem – i can’t get my logo to be centered for some strange reason, can you help?

PixelStores

Hi There,

Could you be able to send me the URL?

Best Regards

Hello,

I’m just setting up the theme and have imported the content as per the tutorial.

The problem is when you goto ‘customise’ and set the options, widgets ext. And then click “Save & Publish” it doesn’t save the settings and reverts back to how it was before.

WP 3.9.1

Can you help.

Thanks

Default-user

Hello, I fixed this be deactivating & reactivating the plugins.

PixelStores

Good stuff :)

Hello,

Can we add the summary basket appear when you hover over the icon in the menu. E.G http://demo.pixelstores.com/outlet/

Thanks

PixelStores

Currently this feature is not available in the new version however it will be implemented back in a later date.

Best Regards

Hello,

There seems to be a bug when you select a homepage template and change the header as it doesn’t update. E.G. If you select The static homepage 5, then header 3 it doesn’t update.

Can you look into this.

Thanks

PixelStores

Hi,

Hmm, seems to be working down my end, selecting the header template via the customizer will make the overall site header change and then you can override this by selecting a different template when editing the page.

Could you be able to send me your login details via email so i can investigate further?

Kind Regaards

nichoel Purchased

Hi On this page http://accreditationcentral.com.au/products-services/ after the heading ‘consulting services’, I want to add a product carousel for the products in the hospital category. How do I do that please? the categories shortcode in the wisywig doesn’t seem to be working. I have products within the hospitals category but they do not show when I insert the shortcode for product categories.

Many thanks

PixelStores

Hi,

For the product category carousel to work correctly make sure you have set the ID’S of the categories you want to display, like so,

[ps_categories title="Shop Categories" ids="1" autoscroll="1" items="8" orderby="title" order="asc" maxitems="4" itemsdesktop="4" itemsdesktopsmall="3" itemsmobile="1"]

Make sure you change the ids attribute.

Kind Regards

nichoel Purchased

Hi the toggles shortcode doesn’t seem to be working on my website. I’ve used this code http://pastie.org/8225364 as well as http://pastie.org/8404235. There doesn’t seem to be anything in the wisiwig to help either. Also in another comment you mention”In the Menus section in your WordPress admin look for the “Screen Options” toggle located at the very top, make sure the “Product Categories” checkbox is checked, then this will display all of your product categories which will be available for your custom menu.” I don’t have this product categories in the screen options.

PixelStores

Hi There,

In the earlier version of Outlet toggles were available, with the update toggles have been depreciated and will be integrated back in in a future release, apologies for the inconvenience.

Make sure you have assigned products to your shop categories via Products > Categories. This will then enable the option in the menu’s section.

Kind Regards

In the review rating there are “S” instead of “STARS”! Which is the problem?

PixelStores

Hi,

Thankyou for pointing this out, a fix will be delivered shortly.

Kind Regards

Hi

Great theme!

My only issue I’m having is that when I try to go to the checkout the page just refreshes.

How to I create a checkout page like the one in the preview?

PixelStores

Hi,

Thankyou :)

Create a new page and call it ‘Checkout’ or edit the current page, make sure you have the following shortcode as for the content.

[woocommerce_checkout]

In the WooCommerce > Settings > Checkout settings make sure you have selected this page and save.

You could also try refreshing your browser cookies.

Kind Regards

Hi pixelate, I am about to launch a shop containing no less than 130 products. The Shop is running Outlet version 1.5 and Woocommerce 2.1.3 in WordPress 3.8.3. I have waited several month to update the Woocommerce, because I waited for the newest Outlet version. My clients have been patient, I have been patient. Now we like to go ahead after many hours of work, but are affraid that if I update it all, then the site will be compleatly fucked up. I see other customers of yours have had alot of problems. Can you please please help giving guidelines to how to undergo the updating without any mishabs.

Thanks you in advance!

PixelStores

Hi,

We made several major changes to the framework, like any new framework bugs will appear, hopefully by now the majority of them have been cleared up.

I recommend installing WordPress on your localhost and duplicate the live site with the new Outlet version. Exporting the localhost content to the live site would be the way to go.

Kind Regards

Hello,

Updated to the latest version and now everything is broken.

- PS Shortcodes do not show up in the visual editor (v1.1) - Products are not displayed in a grid and images are now way too large (taking up the full width) - Divider & toggle shortcodes among others do not work anymore - Sidebar on the Blog page completely out of position - Where is the option to change the phone number in the top right for Header style 5?

This new version is obviously not ready for release. What a disaster !!!

PixelStores

Hi There,

Thankyou for your patience in getting back to you.

1. PS Shortcodes not showing in visual editor.

This bug was pointed out when WordPress updated the Visual Editor in WP 3.9 and has been resolved, currently i’m using WP 3.9.1 and the PS Shortcodes version 1.1. I’m not entirely sure why the icons are not displaying on your server but you should have something like this:

Try deleting the plugin and reinstalling, the plugin can be found in the following folder,

outlet/plugins/

2. Product images on the grid take up full width.

This bug has been brought up and we are currenlty working on a fix, for the mean time please use one of our shortcodes,

[ps_products title="New Products" autoscroll="1" items="8" orderby="date" order="desc" maxitems="4" itemsdesktop="4" itemsdesktopsmall="3" itemsmobile="1"]

3. Divider & Toggle shortcodes are not working among others.

Looks like you made the update from an earlier version of Outlet, we made several big changes to the shortcodes and therefore you may experience having difficulties displaying them as they have now changed.

I recommend either creating/duplicating your site on another WordPress install and then use the export/import feature or you could import the pages xml file on the new update and represent your content with the new shortcodes.

Toggles will be back introduced in a future update, dividers should work as expected. Once the visual editor displays the shortcodes you shouldn’t have any problem with references.

I understand your frustration on this update but you have my word that drastic updates such as this won’t happen in the future, unfortunately this was a necessary step to take to further the development.

3. Sidebars out of position on blog?

Blog seems to be displaying correctly down my end, could you be able to provide an URL for further investigation?

4. How to change the phone number on Header 5?

Within the theme customozier within the Social tab look for the Telephone input.

With every theme there will be bugs, because your making the transition from quite a big update we made, it may take a little longer to display your site as expected.

If you feel that the update wasn’t ready for release that is fine, however you must know that bug fixes and updates are pushing out frequently, lets cut to the chase and fix these!

Kind Regards

Hello,

I´m trying to change the tabs position with the short description – you can see here in this link AutoFigueiredo a want to know if there is an easier way to do so. Another thing i want is to change the product lightbox, i want to change the product thumnails into a carousel. How can a do it?

PixelStores

Hi Artifex!

Thankyou for your patience in getting back to you.

You have made a fantastic effort in customizing the theme, excellent work :)

Looks like you managed to find everything you was after, a couple of suggestions,

1. The subscription form code can be found in the documentation to represent the Outlet design.

2. I notice a few buttons that have not been styled correctly, they require the class from bootstrap, this will help.

Let me know if you have any further questions.

Kind Regards

Hello,

Can you check the responsive ‘category’ boxes for home-layout-five. If you reduce the browser screen they don’t respond correctly as say the new products beneath them.

Can you update the css of the theme or let me know the css fix.

Many Thanks, Stephen

PixelStores

Hi Stephen,

Thankyou for the report, the temporarily fix would be to remove this in the stylesheet,

@media (max-width:767px){.ps-product-grid-object  {width: 49%;}}

and replace with,

@media (max-width:767px){.ps-product-grid-object  {width: auto;}}

A more solid solution will be pushed out shortly.

Kind Regards

How do I get rid of mobile detection so the site looks like the desktop version on most devices?

PixelStores

Hi Kenny,

Becasue the theme is using the bootstrap framework you would have to remove the media queries in the following files,

/outlet/style.css
/outlet/assets/css/bootstrap.min.css

More information can be found here.

Kind Regards

Hello, I have a question about how to activate the catalog mode.

I did all your steps to configure the template in my wordpress site. However, I have the E-Commerce mode activated. But, I would like to show my site in a Catalog mode. Because, I don’t want the users to buy products. Instead of that, I want the users to be able to see my catalog of products without buying anything. What Plugins can I disable?

Could you be kind to tell me how I can do that?

Thanks.

Kind regards.

PixelStores

Hi Ezenario,

You can make the theme Catalog mode by changing some settings in the Theme Customizer depending on what output your after.

Under Appearance > Customize look for the settings in the ‘Product Loop’ and ‘Single Product’ toggles.

A couple of those settings require a page refresh for the results to display.

Kind Regards

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