278 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Hey guys,

Was wondering real quick how hard is it to get the Blog Manager running? Im guessing it’s a fairly simple, out of the box solution? (This one: http://www.echothemes.com/extensions/blog-manager.html)

Also I was wondering if you guys had any good suggestions for an Email Newsletter subscribe mod, or knew of any that worked good with the theme. Please let me know.

Thanks a lot!

321cart

Hey devon_the_d00d, OXY includes support for the Blog Manager extension. The installation is quick and easy. You can find instructions in the theme documentation (click on the Blog Manager Support tab in the left sidebar). You can try to use this free Newsletter subscribe module: http://www.opencart.com/index.php?route=extension/extension/info&extension_id=12825 . Best Regards

devon_the_d00d

Hi,

Just bought and installed the blog manager you recommended & figured everything out for the most part. But I noticed there are a lot of small details that are different on our blog vs the OXY blog. I contacted the blog manager creators and they said to ask you guys about it, as the OXY blog has been slightly customized for your theme.

The biggest issue right now is the width of the articles, it only spans about 75% of the page. (The right side of the pages are just blank)

Here are two links to compare. First one is our store, second is the oxy demo using the blog manager:

http://tinyurl.com/ls9nkdg http://321cart.com/oxy/index.php?route=blog/category/home

I’ve noticed small differences also with stuff like the links, recent articles box, top links Home & Blog, the “Archive” box, the “posted by” links, the top navigation “Home | Blog | Story Name” is above the title when it should be below. Just little details like that. Here are two article links to compare as well.

http://tinyurl.com/lnodasb http://321cart.com/oxy/index.php?route=blog/article&article_id=1

I just wanted to touch base with you guys and see what was going on. Let me know if you need anything, ftp login, admin account, etc. Any help is much appreciated.

Thanks again!

321cart

Hi devon_the_d00d, See “Step 1” in the “Blog Manager Support” section in the theme documentation. If you will need additional help, please contact us via our OXY Support System: http://321theme.com/support/oxy/ and our support developer will try to help you. Best Regards

devon_the_d00d

Got it, thank you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
fickena Purchased

Hi,

Considering OXY makes changes to some core files can you upgrade to the next version of Open cart without losing all your settings?

Regards

Adam

321cart

Hi Adam, After upgrading to the new version of OpenCart, repeat step 1 of the theme installation. Your current settings in the theme admin panel, will remain unchanged. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I want to buy this theme. But before my purchase I want to confirm, will this module work with this theme ? http://www.opencart.com/index.php?route=extension/extension/info&extension_id=7046

321cart

Hello aman179, Unfortunately, we have not tested this third party module. Best Regards

Default-user

Ok. If I purchase this theme, can I get support to get this third party module working with this theme ? If No, can you suggest any similar module which you have tested with your theme.

321cart

Hello aman179, Sorry for the late reply, due to Easter holidays. Most extensions should be compatible with the OXY theme, but please note that the extensions are designed to work only with the default OpenCart theme and it is impossible to have so many features in a custom theme and have everything 100% compatible. This applies to any custom OpenCart theme, it is not specific to our theme. For this reason, we can not give support for the third party extensions. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

On my site www.aljoorytrading.com menu (Premium Gifts) is not visible to mobile device. Why?

Please help.

Thanks Fidel

321cart

Hi Fidel, Please contact us via our OXY Support System: http://321theme.com/support/oxy/ and our support developer will try to help you. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How do I change the background colour of the pop up privacy policy on the Create An Account page? The background colour and font are the same on the sports theme so the text can’t be read.

Thanks

321cart

Hi bigredm20, Please contact us via our OXY Support System: http://321theme.com/support/oxy/ and our support developer will try to help you. Best Regards

  • Has been a member for 0-1 years

Hi, this is my first time installing a theme. Do you have a step by step video or tutorial on installing this theme especially for beginers like me? Thanks

321cart

Hi tanwap, The exact step by step installation instructions (with screenshots), you will find in the theme documentation (is located in the “Documentation” folder or online: http://321theme.com/oxy/documentation/#!/installation ). Best Regards

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
icedge Purchased

Hello, I write you in support page. I need help fast as you can. Please help me.

Default-user
icedge Purchased

i still waiting response from you.

Default-user
icedge Purchased

please help me i waiting too long for response.

321cart

Hello icedge, Please check your support ticket 406999. Our support developer answers your questions on a regular basis and sent you a reply on 04/28/2014 10:02 am and 04/28/2014 2:59 pm. Please note that the support requests are being processed on Monday to Friday from 10:00 to 18:00 (GMT +1.0) and most of them are handled within 24h. Best Regards

Default-user
icedge Purchased

yes, but after that i send a few questions after that and for now i don’t have a replay. An from yesterday i don’t have a resolutions of my problem.

Default-user
icedge Purchased

i write you again, because my problems is not resolved. Please help me ASAP.

321cart

Hello icedge, Your questions are related to the modifications of the theme, which can not be covered by free support. For such modifications, please find a freelancer to do the job for you on the Envato Studio site: http://studio.envato.com/ . Best Regards

Default-user
icedge Purchased

Ohh i am very disapointed from your support. I want to change just one button, and nothing more. I think this is for 2 minutes work from you. Every other theme give to users some kind of little modifications. Now i see that this theme is not swits to my needs, and i see that you will not give us money back. Thank you very much.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I’m interested to buy your theme. I’ve a few questions. Do your theme:
  1. Have mega menu?
  2. Homepage layerslider with thumbnails?
  3. Support top 10 products for specified category using tabs at homepage?
  4. Allow 3 rows 4 cols for latest, featured and specials at homepage?
  5. Allow sidebar banner at homepage?
Sample site is at http://www.tokichoi.com.tw/
321cart

Hi etheravion, Thank you for your interest in our theme.
1. Yes (details can be found in the theme description).
2. OXY theme has a built-in Revolution Slider: http://codecanyon.net/item/slider-revolution-responsive-jquery-plugin/2580848
3. You can show the top products on the homepage, but for the whole store, not for specified category.
4. Yes.
5. Yes.
Best Regards

Default-user

Is using tabs possible for top 10? You can consider to implement tabs and able to specify for each category. I’m sure it’s a good feature many would love to have it.

321cart

Unfortunately, it’s not possible at the moment.

  • Bought between 100 and 499 items
  • Brazil
  • Has been a member for 2-3 years
amilton Purchased

Hello, congratulations for the theme, very good. Need some help on the issue of facebook, for example, this script en-US ex. (connect.facebook.net / en_US / all.js # xfbml = 1) but need it in pt-BR. Where can I make this change? Thank you.

321cart

Hello amilton, Thank you :) Please contact us via our OXY Support System: http://321theme.com/support/oxy/ and our support developer will try to help you. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
marcisl Purchased

Is it possible to add “Show swap image effect” to all lists.. also in Search results, Brand list… It looks to that currently it works only on category page :( .. and it makes mixed user experience

321cart

Hello marcisl, At the moment, the swap image effect is available for category page and for all product modules (Bestseller, Featured, Latest, Special) on all pages and in all columns. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
amneves Purchased

Dear Sirs,

I ‘m havin gosme problem to usae Banners as sliders in the top of my store. I already selected the banner slider option and i can’t get this working.

It’s only possible with revolution Slider?

321cart

Hello amneves, Please contact us via our OXY Support System: http://321theme.com/support/oxy/ and our support developer will try to help you. Best Regards

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Sold between 1 000 and 5 000 dollars

Hi, I would like to get instruction on how I can use Mega Menu Information Block for custom category. What I mean is, when I hover on custom menu like SHOES, then the dropdown mega menu will display the Information Block style. I hope you understand what I’m trying to say. This problem is crucial to me, hopefully you will get back to with some good answers. Thank you.

akmalazlanjamal

I’ve sent a ticket at http://321theme.com/support/oxy/ but still no reply from your side.

321cart

Hi akmalazlanjamal, Please check your support ticket 823791. Our support developer has sent you a reply. Please note that the support requests are being processed on Monday to Friday from 10:00 to 18:00 (GMT +1.0). Best Regards

akmalazlanjamal

I replied new ticket regarding this matter. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

it is possible to install a slider price for filter?

321cart

Hi georged87, This theme does not have this feature, but you can try to use these free extensions: http://www.opencart.com/index.php?route=extension/extension/info&extension_id=13278 , http://www.opencart.com/index.php?route=extension/extension/info&extension_id=16560 . Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I just purchased this great theme yesterday. But inside has no Demo data. I have requested the demo dummy data by email yesterday. It will be great to have to dummy data and edit it accordingly. Please help.

321cart

Hello arthuryms, Our demo is based on OpenCart version 1.5.5.1. If you use this version, you can import our demo database and product images: http://321theme.com/oxy/tf/oxy_default.rar
OpenCart Admin Panel:
Username: admin
Password: password
The demo content is only available for the main skin.
Best Regards

Default-user

Is it possible i do this? 1) Install Opencart 1.5.5.1 2) Install Oxy Theme 1.5.5.1 3) Restore Oxy Theme Dummy data 4) Update Opencart 1.5.5.1 to Opencart 1.5.6.4

Does it works this way?

Thanks

321cart

Yes, you can try to do it this way.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
marcisl Purchased

Just Question .. Should Google Analytics work with Oxy Theme without changes and issues?

Default-user
marcisl Purchased

Ok, now it is Weird .. I see Google Analytics ID as text on top of my page now after entering it from Admin .. should it be so?

321cart

Hi marcisl, This theme does not influence the operation of the Google Analytics. This is solved in the same way like in the default OpenCart theme. You need to put the entire Google Analytics code in the OpenCart admin panel, not just ID. Best Regards

Default-user
marcisl Purchased

Thanks! Works!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
marcisl Purchased

I have a strange artifact, when I enabled Facebook Box Widget .. page on first open are displayed partially in Chrome browser (In MS Explorer and Opera everything is Ok). Most texts are not displayed, until I click page.. Welcome Text box is empty, until I click on it. Opencart 1.5.6.4 and latest Oxy (I even upgraded Opencart and Oxy..)

321cart

Hello marcisl, Please contact us via our OXY Support System: http://321theme.com/support/oxy/ and our support developer will try to help you. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
abreumr Purchased

I’m having some problems. I send a ticket and still have no solutions. Please reply as soon as possible, with a solution. Ticket 372987

Regards

321cart

Hello abreumr, The support requests are being processed on Monday to Friday from 10:00 to 18:00 (GMT +1.0). Our support developer has sent you a reply. Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
abreumr Purchased

Dear sir,

I still waiting a solution for all the probems at my website!!! I would like to have an answer with a solution as soon as possible!

2014-05-18 12:23:04 – PHP Notice: Undefined index: thumb_swap in /home/happy352/public_html/catalog/view/theme/oxy/template/module/featured.tpl on line 62 2014-05-18 12:23:04 – PHP Notice: Undefined index: thumb_swap in /home/happy352/public_html/catalog/view/theme/oxy/template/module/featured.tpl on line 62 2014-05-18 12:23:04 – PHP Notice: Undefined index: thumb_swap in /home/happy352/public_html/catalog/view/theme/oxy/template/module/featured.tpl on line 62 2014-05-18 12:23:04 – PHP Notice: Undefined index: thumb_swap in /home/happy352/public_html/catalog/view/theme/oxy/template/module/featured.tpl on line 62 2014-05-18 12:23:04 – PHP Notice: Undefined index: thumb_swap in /home/happy352/public_html/catalog/view/theme/oxy/template/module/featured.tpl on line 62

321cart

Hello abreumr, The support requests are being processed on Monday to Friday from 10:00 to 18:00 (GMT +1.0). Our support developer has sent you a reply. Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi , i’m having some problems , 1. url product in menu / categories menu “ERROR 403 – FORBIDDEN” . 2. my carousel not working. On my site http://jfw.papanreklame.com/

Please help. Thanks.

321cart

Hi pangu_pioneer, Please contact us via our OXY Support System: http://321theme.com/support/oxy/ and our support developer will try to help you. Best Regards

Default-user

HI , I set my latest product with grid layout , how to make latest product , 6 image in row ?

Default-user

sorry i mean , i wont to grid position for latest product , but with 6 product in row not 4 product in row such as now.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi, i have problems with activation of OXY skins. I do everything as you wrote in documentation but when i press load skin and save, nothing changes in the site. It seems that all options of OXY are not working. I`ve wrote you the ticket 2 days ago. Waiting for the reply. THX.

Default-user

I`ve solved the problem. the way: opencart 1.5.6.4/catalog/view/theme/oxy. There is not enough folders. I have copied it from the earlies version folder and the site is working well.

321cart

Hi Nsapalikov, Our support developer responded to your ticket two days ago. Please check your ticket 666156: http://321theme.com/support/oxy/view.php . Also, the answer should come to your e-mail. If you didn’t receive the mail then please check spam folder in your mailbox. Best Regards

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