I’m not sure whether this is a bug or it is not:
When listing the products in a category page, the button “AÑADIR AL CARRITO” is cut (not shown completely). Nevertheless, in other pages (Featured module, Product Page, etc.,) the button is OK.
I’ve been trying to open a ticket via your OXY support form, to attach a pdf file with hardcopies, but the “Create Ticket” button in the form turned into red continously, and it was imposible to send the ticket.
What should I do?
Your help will be very appreciated.
Hi pcp1917, This problem does not seem to be related to the theme, but please send us access to your FTP and OpenCart admin panel to firstname.lastname@example.org and we will check this issue for you. Best Regards
Solved. Great support.
You can not browse the big popup images (zoom) of a product. That is a pitty. Also the X for closing is on large displays easy to overlook (maybe also close when clicking outside the popup?). If you can fix these, you will have a new customer.
Hi surfaap, This is the default OpenCart behavior. We plan to add an arrows in one of the future update, but we can’t give an exact date for release at the moment. In this theme, you can also use the Lightbox to view the product images. Best Regards
Yes I know, that is bad OpenCart standard behavior. But some other OpenCart themes do have it already and that is good. Magento style.
does the theme have QUICK VIEW feature ?
Hi sivvaa, At the moment, this theme does not have this feature, but it is on our list of things to do and will be added in one of the future updates. Best Regards
I just bought your theme and I really like it so far. Great job. I have one issue though: when I use ‘flexslider’ or ‘cameraslider’ the slides aren’t visible on mobile phones? Can you tell me how to fix this?
Hi Jon, Please contact us via our OXY Support System: http://321theme.com/support/oxy/ and our support developer will try to help you. Best Regards
Thanks for responding to all my questions prior to purchase. I do have another question.
Is it possible to add a category menu or specials/best sellers/latest or other modules to the left or right sides of the product and info pages?
Hello gwx007, Yes, it’s possible. You can add any module to the left or right column on each page. Best Regards
I do have the same request :
Hello sivvaa, Yes, it’s possible. You can add any module to the left or right column on each page. Best Regards
Please tell me how can we use the new updates after purchasing date?
Thanks and congratulations !
Hello ActiveBrand11, Thanks Just download the theme package again and repeat Step 1 of the theme installation. Best Regards
To update ADMIN, CATALOG and IMAGE folders into PUBLIC_HTML folder, with FilleZilla? It’s correct ? Thanks!
Yes, it’s correct.
Is there any way to put the latest product module, on left column, in auto slide mode… It work well but it slide only if we click on the arrow.
Thanks, best regards.
Hi antoinepx, Please contact us via our OXY Support System: http://321theme.com/support/oxy/ and our support developer will give you instruction. Best Regards
Nice Theme lots of options in the admin a bit “heavy” though
The theme is awesome and and we fell in love it from the beginning. Only thing where having trouble with is when a product has more then 4 images for example 8 the page gets really long in the layout 10. Is there a way to hide the other 4 pictures and add a arrow to show them? just like a slider?
Hello david1109, Thank you very much We plan to add an arrows in one of the future update. If you use many product images, a better way is to use the product page layout 5 or 7, then the images will be arranged in several rows. Best Regards
How do I change the background colour of the product image, I can’t find the option? I have some products which are horizontal and some are vertical and I want to change the white to a darker colour so it is less striking. Link: http://bit.ly/1gnPhFS
Hello bigredm20, The theme does not affect the product image background color. It will be helpful to you: http://forum.opencart.com/viewtopic.php?t=16966 . Best Regards
im having some trouble especialy with the responsive site. When i turn off the responsive settings it shows the site full screen on iphone but zoomes in the top so its useless. Is there a way to get support. i dont mind paying for extra help.
Hi david1109, Please contact us via our OXY Support System: http://321theme.com/support/oxy/ and our support developer will try to help you. Best Regards
I’m trying to create a ticket in support page, but I don’t know why, I’m getting some error…
Anyway, here is the question:
After a client buy a product, appears this error:
Warning: sprintf(): Too few arguments in /home/lolvines/public_html/nerdstation/catalog/controller/checkout/success.php on line 53
Hello luckskywalker, This problem is not related to the theme. It may be helpful to you: http://forum.opencart.com/viewtopic.php?f=161&t=112611 http://forum.opencart.com/viewtopic.php?f=161&t=81219&start=100 . Best Regards
In admin panel in “contact page” where “Contact Details with icons”?
Thank you, Great job.
Hi odilanir, Thanks Please contact us via our OXY Support System: http://321theme.com/support/oxy/ and our support developer will try to help you. Best Regards
321cart, is it possible to have the layout of the kids variant but using other graphics? I don’t like full width sliders, and I prefer the smaller slider on the centre with the left sidebar like in the kids sub-theme, but not with those graphics.
Hello Jonaspt, Of course, you can use other graphics in any skin. Best Regards
I have purchased the theme It’s a wonderful
So I hope that supports Arabic from right to left
Because I’m a developer and I want to buy more copies to other sites but I can not now because he does not support the language from right to left
I wish you to add support for Arabic language to become a theme direction from right to left as soon as possible
Hello FunPages, Thank you The support for Right-to-Left languages is on our list of things to do and will be added in one of the future updates. Best Regards
wish to add support for Arabic language from Right-to-Left , i want buy another copy to other sites I’m a developer , But I can not now, before adding support Right-to-Left I hope to add it soon .tanks
Purchased theme and it rocks! If you want total control and a grea responsive look then pull the trigger. I do have one quick question. I installed a VQMOD-dependant extension and had an issue. Not sure where problem is coming from so thought I’d ask this question (I’m sorry if someone already asked it) Generally speaking, does this theme work with VQMOD functionality?
Hi swelsh, Thank you Of course, this theme works with VQMOD. Please contact us via our OXY Support System: http://321theme.com/support/oxy/ . Best Regards
I cannot enable other skin at the theme control panel. Is there anything I am missing?
Sorry. It is working now
hi.i just bought your OXY theme.i install it by myselfe but there is some problem with it,when i want to edit the footer or other content and i find that i can not fill any words there.there is no space to edit it.i also send you some photos and my admin name to you,pls reply me soon.tks,billdun
Hi billdun, Please contact us via our OXY Support System: http://321theme.com/support/oxy/ and our support developer will try to help you. Best Regards
A colleague of mine (Dan) has bought this theme and I’m trying to use CSV Import Pro with it to upload his products. However when I do, it just throws up errors each time. I’ve used the CSV tool before so is this theme compatible with the plugin?? Thank you!
Hello aledmann, The theme is not related to this third-party extension. The best way is to contact the author of the extension. Best Regards
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