An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by 321cart
Frequently Asked Questions
How do I update the theme to the new version?
Please login into your Envato account, download the theme package again and repeat Step 1 installation: http://321theme.com/oxy/documentation/#!/installation
In case of problems, please contact us through our OXY Support System:
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.