314 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
jpajot Purchased

Hi there, I was wondering if I can display breadcrumbs with oxygen? Do you have a way to do that or any recommendation?

Thanks, Julien

Laborator

Hi Julien, currently the breadcrumbs are integrated only in the Sidebar Header type, we’re looking forward to add this feature in the upcoming updates.

Art

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tchapel17 Purchased

1.The slider was part of the original them install correct? and now it’s gone. I know this for a fact because I created a user for you to go in and add a demo slider for me that continually gave me problems. The video slider on the demo was the main reason I purchased this theme. How do I get the video slider like the demo?

2. can you look at my site and tell me why it looks so magnified?

Thanks,

Teanna

Default-user

website is www.labelmechic.com

Laborator

Hi Teanna, I will try to fix your first issue even though I had several problems the last time I tried. Also I don’t understand your second question, what is being magnified?

Art

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Hello, I am trying to setup my dev site and I would love to start with your base demo. I need some help, I have followed your import demo instructions and I am not getting this thing to work. In addition I was trying to make any customization to the Child theme but there is a error that the child is broken. Here is a screen recording of what I am looking at, any suggestions?

Link to video – http://youtu.be/M1wmRfAJjWM

Thank you for your quick help.

Default-user

@ironpj – you are right, that did it….it seem to be working. nice community here and a great template.

Laborator

Hi darrinstern, it is good to hear you managed to fix it, thanks to the commenter here.

Art

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ironpj Purchased

Hello darrinstern, Did you set Appreance > Customize > Navigation(Main, Top, Footer) & Static Page?

Laborator

Hi ironpj, thank you for helping the community, this actually worked for darrinstern.

Thank you, Art

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How to add a default slider to all pages/posts ? Is it possible ?

Laborator

Hi srajakaruna, you can add a default slider to all the pages manually by selecting the slider in each page through the admin panel.

Art

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
ironpj Purchased

Hello there! I’ve installed YITH woocommerce magnifier, but doesn’t work normal. do you have any suggestions?

Laborator
Hi ironpj,
Please add this Custom CSS, this should make the YITH Magnifier work:
.yith_magnifier_zoom_wrap {
  z-index: 10 !important;
}
.yith_magnifier_zoom img {
  max-width: 100%;
  height: auto !important;
}
.caroufredsel_wrapper {
  margin-left: 15px !important;
}
.images .thumbnails.slider {
  padding-right: 15px;
  overflow: hidden;
  margin-top: 5px;
  margin-bottom: 10px;
}

Art

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
Shizoe Purchased

Hi there,

I have found one more bug if you switch the width to get the “mobile version” or use a mobile device. If you click the menu button to open the mobile menu and then click on one element of the menu without to click the link. (maybe by scrolling) you cannot scroll the page anymore. It is a little bit hard to describe.

You can try it on the desktop by the senseless attempt to drag one link of the menu away. Just click on it and drag it. Afterwards you cannot scroll on the page. It often happens on mobile devices if the user want to scroll after open the menu.

Could you please check this till the next update?

Default-user
Shizoe Purchased

You can try it by clicking the children-toggle in the mobile menu on the website below. Afterwards you should not be able to scroll down.

http://shesign.de/pages/muskelshirts/
Laborator

Hmm, this looks really strange, what mobile device are you using? I tested this and no problem with my iPhone 5S – iOS7 using Safari browser.

Art

Default-user
Shizoe Purchased

Hi Art,

I use chrome for android but I have this problem on all other browsers (android, windows(pc) as well. Sometimes it happens only if you are scroll a couple of times and “touch” the menu without click any link. It’s really strange.

Alex

Laborator

Hi Shizoe, we’ll check this again and make sure that in the next update it will be fixed, thanks for reporting.

Art

Default-user

Thank you Art :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, similar to the other users here I am trying to add a custom header on my page. When I upload the image, it shows up as if it has been uploaded, but when I go to see it on the website, it does not appear. I have tried using different image sizes, and I cant find any documentation on what the ideal/standard size should be. Any help/solutions?

Laborator

Hi, I don’t understand your question right, you cannot upload a custom logo or what? Also have you purchased the theme?

Art

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, I have added a SSL certificate to my website and now my logo has disappeared. When I try to add it again >Apperarance/Theme Options/header it won’t add it. Have tried adding a new one all together, nothing. Just the broken image icon appears.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi ..

I’m playing around with the theme to get the same look and feel as the demo site.

How to get the product carousel look ? what is the element i should pick from visual composer ? Please help.

http://demo.oxygentheme.com/shortcodes/home-v3/
Laborator

I replied your e-mail.

Art

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, How I can put the “contact form” in Spanish?

Laborator

Hi, to translate the strings and pages you should use a plugin, we recommend you using the WPML plugin which is a premium plugin you’ll need to buy or you can use a free alternative which is Codestyling Localization and then scan the theme for strings then translate them one by one.

Art

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, sorry I have two accounts and this is the one I used to buy the theme.

I am trying to add a custom logo, but it keeps returning this on the theme options/header screen and the logo does not show on the site :

And I can’t find any documentation as to what the standard size/format should be to get it to work. The site uses an SSL and somehow it is adding [site_url_secure} to the image url, like the user Visceralindustry posted here.

Default-user

previous post was: 1 day ago Flag

evilpanda

Hi, similar to the other users here I am trying to add a custom header on my page. When I upload the image, it shows up as if it has been uploaded, but when I go to see it on the website, it does not appear. I have tried using different image sizes, and I cant find any documentation on what the ideal/standard size should be. Any help/solutions?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I am trying to setup my dev site and I would love to start with your base demo. I need some help, I have followed your import demo instructions and I am not getting this thing to work.

regards

Gregg

Laborator

Hi Gregg, where have you stuck, was the upload of files successful?

Art

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have done as you said… Installed oxygen on FTP and activated in wordpress. The site has lost top menu and is thrown out of proportion. Also when access via tablet or smart phone it closes before loading. Can someone please return my emails. Thank you Hannah

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