Laborator

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2793 comments found.

Hi guys.

Seems there is a bug on Android with your theme. Please, could you check if there is a bug related to add to cart button; or checkout page. because this ones down´t works on Android Browsers v 5.0.1.

Thanks in advanced.

Hi,

I am sorry about this, but I don’t have an android device to test this right now. Can you please send me the error log from Android browser so I can see where is the issue.

Thank you


Best regards,
Arlind

alax034

alax034 Purchased

Hi, i’m having issue about displaying product. I want to create new page for every product category and display products from matching category on that pages. Problem is, when i try do that, product are showing but they are all messy, huge size, weird layout etc. Can you help me please?

Hi alax034,

You have to type the category names in the Taxonomies field, this is a bit confusing and we are trying to remove it in the upcoming updates because most of the users type the category names in the Category field, which won’t work.

Kind Regards,
Art

Oh, great, it work now. Thanks

Hi alax034,

Glad to hear that :)

Kind regards,
Art

hello,

I have problems with my site. Yesterday everything was ok, and today page CONTACT doesn’t work and there is info: Fatal error: Call to undefined function get_field() in /wp-content/themes/oxygen/tpls/contact.php on line 9 Would you be so kind and help me, or show me how to create the same page like it was in oxygen theme?

Best regards, Gagat www.gagatoperia.pl

Hi Gagat,

You are using an old version of our theme (3.9.5) and the latest version for the moment is (3.9.6), please update theme first and then the premium plugins.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure :)

Important: After you update the theme please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

Kind Regards,
Art

s0pr4z

s0pr4z Purchased

Hello ,

I have a problem when a user registers on my site it returns to the login page is not redirecting properly log on page . To see : https://www.wooky.ch/mon-compte/

try for yourself. Thanks for help

s0pr4z

s0pr4z Purchased

It’s in order. I solved the problem with a plugin

Hi s0pr4z,

Glad to hear that you managed to fix it :)

Kind Regards,
Art

Please can we use this theme as product catalogue (remove add cart option) and is it support RTL and support Arabic language

Hi there,

You can use the theme only to display the products and enable the Catalog mode, which will hide the prices and remove the add to cart, regarding the RTL option which you asked for, unfortunately that’s not possible.

Kind Regards,
Art

Hi there, still working on my theme, loving it so much <3

I’d like to remove that divider @ the home page and move the footer links ( ... | ALGEMENE VOORWAARDEN | CONTACT) to just under the “Silder Revolution” so it won’t have any padding/margin.

Here is an example image: https://www.dropbox.com/s/cdxowl6jttusjth/footer.png?dl=0

Could you help me please? :3

Cheers!

That’s only possible if you edit the theme files which is not recommended, when you do that then you will have no styling for that menu so if you want to implement it we can do it somehow by editing your site, we just need your site credentials to see what can be done with it.

Can you please send us your WP and FTP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi
I know that under the terms of the license I can use the product only on one site.
But I always make a copy of the site on localhost (to check for updates, etc.).
Will I be able to work with your product on my localsite and on a real site with one purchase code?
Will I be available all the features (except for auto-update, which I do not need on localsite) without entering a key in the localsite?

Hi NewReg,

Once you purchase the theme you can use it in localhost and in an online site but if support is required then most of the times we need your site URL to help you.

Best Regards,
Art

bayoumidk

bayoumidk Purchased

Hi, why does this theme not show correctly on mobile phone? www.rehnes-shop.com

When i click on the menu, its doesnt show up?

Hi Bayoumidk,

Thanks for reaching out! Upon checking on an iPhone 5, your site seems to be working fine at our end as per shown in the following:

(view large version)

Best,
Imran

Hello,

I updated to the latest version of Oxygen today but my wordpress is unable to update to the latest version of Revolution slider from within the “Install required Plugins” Menu.

Is there a way you could send me the Revolution slider flies in a ZIP file so that I can install it manually?

Thanks

Hi Sandra,

Thanks for writing in! Would you please try checking your memory limits?

Recommended PHP configuration limits are as follows:

max_execution_time 180
memory_limit 128M
post_max_size 32M
upload_max_filesize 64M

For more info visit this link Recommended PHP Configuration Limits

Please let us know, how it goes.

Best,
Imran

Hi guys, can you please tell me how can I make contact form bigger and place it in middle? so it overally looks good – http://www.new.mazareclothing.com/contact-us/

Thanks!

Hi MartinChillz,

1. Add this to the Custom CSS:

.laborator-woocommerce .product-single .product-left-info .product-images .wish-list.wishlisted a {
    color: #dd1f26 !important;
}

2. Cannot find where all these categories, and the “Women” tab are located?

3. Regarding this table, we don’t have that table in our demo site so maybe you know best how you have added this table and the hovering effect on it.

P.S: You have created some other tickets, in the future if you have any question, please don’t create a new ticket but just find a ticket that you have wrote to us earlier and just reply there with your new question, because in this way it’s easier for us to understand what you have done and what is left, also is would be easy for you to post in one thread :)

Kind Regards,
Art

http://www.new.mazareclothing.com/shop/t-shirts/madhavi-flora-t-shirt/ – 1. doesn’t work, works only on shop page, but not on individual listings :/

Hi MartinChillz,

Try this one:

.laborator-woocommerce .product-single .product-left-info .product-images .wish-list a:hover {
color: #dd1f26 !important;
}

P.S. Just to let you know, we are not obliged to give support to you as you don’t have the support subscription anymore, it expired.

P.P.S: You have created some other tickets, in the future if you have any question, please don’t create a new ticket but just find a ticket that you have wrote to us earlier and just reply there with your new question, because in this way it’s easier for us to understand what you have done and what is left, also is would be easy for you to post in one thread :)

Kind Regards,
Art

This comment is currently being reviewed.

Sorry for so much questions, but I really need your help. Another 2 and I think I’m done :D – 1. Can you please tell me also, how can I remove the blog page title “Blog” – screenshot(http://imgur.com/zAgqkWt). 2. Can you please tell me how can I add these payment icons, which are on my old website – www.mazareclothing.com in the right side of footer. Screenshot- (http://imgur.com/Um9rsUj) That’s it. Big thanks for the support ;)

Hi, I placed this code – .copyright_text { text-align: left !important; }

It doesn’t align the copyright text in the middle, as it was previously. .copyright_text { text-align: center !important; } – neither does this. I added payment icons, and after that it dislocated.

Hi MartinChillz,

Can you please paste all your CSS codes that you have added on the Custom CSS on the Pastebin page, then send me the link and i will check if you have made any mistake there.

Kind regards,
—Ylli

Here’s the pastebin of all your codes: http://www.pastebin.com/embed_js/qXXj4f32 – What doesn’t work? 1. Footer copyright alignment, needs to be in middle. 2. Product wishlist red heart instead of theme color in single listings(shop works fine). 3. Single blog article alignment, when u enter one of the articles, the text and everything should be placed in the middle. That’s it, everything else works fine! :)

Hi my website is thehijabee.co my problem is the slider revolution video does not show on mobile, even I checked the settings and it is not set to hidden. Please help thanks

Hi hijabeepro,

Can you post a screenshot from your slider settings? Also have you added all the other formats of the video not only the mp4

Kind Regards,
Art

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