Laborator

Laborator supports this item

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2860 comments found.

Hi there, great theme, thanks!

I need to change the width of the white single product background to be full width. What would be the best most compatible way through CSS?

Hi ImagoVisual,

Can you please add the code below to Custom CSS

body.single-product .wrapper > .main {
    max-width: 100% !important;
}


P.S: We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support.

Kind regards,
—Ylli

Hi there, thanks for the response. The above CSS makes the bordered panel and content resize however we only want to make the white background stretch to the 100% screen width.

Hi ImagoVisual,

I’m really sorry but that is not possible.


P.S: We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support.

Kind regards,
—Ylli

Hi,

Is it possible to have a product be a PDF file that will be available for the costumer to download as soon as payment has been cleared?

Best regards, Rannveig H.

Hi Rannveig,

Are you talking for an Invoice please ? I think that this plugin WooCommerce PDF Invoices & Packing Slips can do the job :)

Kind regards,
—Ylli

Hi Ylli, sorry for the late reply :)

I don’t think this is what I’m looking for. What I meant was that the product itself is a PDF file like a pattern or a recipe that the person which purchased the PDF product won’t be able to view/download unless payment for this product has been cleared. Similar to the workings of www.ravelry.com. Hope that explains it better :)

BR, Rannveig H.

Hi Rannveig,

I found a link that i think is that what you asking for.

Read more on this link please Digital/Downloadable Product Handling.

Kind regards,
—Ylli

Hi,

How do I remove the shop sidebar on a homepage? But still remain it on the shop page?

Please advice. Thanks.

Hi laladude91,

Please check again your screenshot and see the Widgetized Sidebar at the bottom of it, delete that row and it’s gonna be fine.

P.S: We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support.

Kind Regards,
Art

?Hello,

As mention in themeforest, I would like to remove the woocommerce sidebar from the homepage only!! I have activated it on the theme option to display it on the shop page, but I need product category to display on the homepage as well without the sidebar. It is working fine displaying the categories, but there isn’t any option to remove the sidebar from the homepage only.

http://s33.postimg.org/kzur6jkq7/Capture2.png

Please advice. Tq.

Hi laladude91,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support ?

Kind regards,
—Ylli

Hi,

I would like to use a box version for this theme, I have included the code you recommended in a previous post

body { width: 1050px !important; margin: auto !important; }

However this doesn’t include the header when I use a ‘side menu’, you can see what I mean in the link below

http://cluster7286.extendcp.uk/redmile.com/

I would like to include a boxed version that includes the menu.

Thanks,

Allan

Hi Allan,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support ?

Kind regards,
—Ylli


Important announcement

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support >

Hi

Is there something wrong with the new theme version that causes site totally not loading when accessed via mobile devices?

Please advice.

Hi Author

Could you please try to load our site via a mobile device http://myfilters.com.my? Thanks.

Hi Laravel82,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

xgamanet

xgamanet Purchased

Hello,

I have this issue: http://prntscr.com/bdbezh How can I show the heart icon?

Thx

Hi xgamanet,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

Hi,

visual composer is not working, after we update the latest release of your theme. How can we fix this?

Best regards.

Hi wingrafix,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support >

Thanks for your understanding!

Kind regards,
—Ylli

Hi,

I tried to use Ticksy, but my support is expired and is impossible to send the message. What can we do? I can’t use the site without Visual composer!

Hi wingrafix,

You are using an very old version of the Visual Composer, and Revolution Slider.

Important: After every update of the theme please don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

Kind regards,
—Ylli

Hello Laborator

Wich is the ideal size for the images? I’m placing a product carousel with 4 columns but the image (thumbnail) looks bad. The image size that I’m putting is 1200 * 900 px this is fine? How do I change the size of the thumbnails for what the image doesn’t look cut?

Hi mallethenao,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

Hi, thanks a lot for perfect theme. Could you tell me please, where i can find information about text banners http://joxi.ru/p27RXVvt5llxm7 image banners http://joxi.ru/zANeOvGtKppV29

How to create this ? there is no information in theme documentation

Thanks for quick replay

Sorry, still forget activate theme widgets in vc )

Hi staskstyle,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support

Kind Regards,
Art

Hello guys, I am using the fresh theme and last version of Wordpress but I get the following error when I use “Blog Posts” element.

Warning: Division by zero in wp-content\themes\oxygen\inc\lib\visual-composer\laborator-shortcodes\laborator_blog.php on line 117

Any idea about this? Cheers

HI magpielover,

What version of Oxygen are you using please? The latest version is 3.9.6.

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

Question, does anyone have experience with how to make my product carousal items all the same size? Look at my current page: http://www.itaintjustdirt.com/GTSSv6/, the issue is with the SHOP OUR DIRECT STORE section. Help me please. Thanks.

Hi darrinstern,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

Thank you, I was also just asking the community if they had a solution as I have run out of time for office support and I am unable to submit my request on Ticksy. If I can not find the answer I might just have to upgrade my support.

Hi darrinstern,

We are sorry but you need to purchase support pack to get support, those are not our rules but Envato rules.

Kind regards,
—Ylli

Lillebe

Lillebe Purchased

Hi, Does woocommerce latest update works with current theme w/o problems?

Hi there,

The theme update will be available next week with the latest WooCommerce update so for now it is not tested to see if it works.

Kind Regards,
Art

Hi there. I just want to know if the current version of oxygen is compatible with woocommerce 2.6.1?

Thanks,

Hi webdev46,

We will update Oxygen soon to support latest version ow WooCommerce.

Kind regards,
—Ylli

Is possible top menu and side menu same time?

Hi Nativa,

We are sorry but this is not possible.

Kind regards,
—Ylli

Hi, can we add size filter on the shop sidebar? I want to sell carpets on my website and sizes are one of the most important variations.

Hi semihrerdogan,

I think that this plugin WooCommerce Product Filter can help you :)

Kind regards,
—Ylli

Hi, theme looks great. One question, on the product pages, I see that you have a “sale” and “featured” flag for the products but do you have a “out-of-stock” flag or something similar?

Hi sunsetmesa24,

Thanks for your kind words, for sure that we support Out of Stock too, you can see that in one of our demos.

It looks like this:

(view large version)

Kind regards,
—Ylli

Hi there I tried a demo update to woocommerce and i could not checkout as the radio buttons on the woocommerce checkout are not displaying this is a theme woo plugin compatibility.

Can you let us Know asap so we can update with the woo templates???

thanks

bo

Hi Bo,

We have moved our support system to Ticksy, which is more advanced and secure support system management.

From now on, if you need our support please just write a ticket on our external support system.

Kind Regards,
Art

Hi. Is there way to disable or override the password strength indicator? My users are reporting that what seem like strong passwords (ex: sillyM0nkey$) are reported as weak and therefore unable to create an account or reset their password. I have confirmed their findings by testing password strength with LastPass. Any help greatly appreciated. -K

Hi kristincostello,

Please just write a ticket on our external support system.

Take me to item support >

Kind regards,
—Ylli

hi there :)

when can we expect an update to 2.6?

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