1600 comments found

squindos Purchased

Hi! I have a problem in www.ixiwood.com When you see the website in a tablet, the menu disappears, How can I do? Thank you!

Laborator

Hi squindos, please add the code below to Custom CSS

.oxygen-top-menu>.wrapper>.main-menu-top {
  display: block !important;
}

that will do the magic :)

Cheers!
—Ylli

Default-user
squindos Purchased

Perfect!

Laborator

Always glad to hear these words :)

P.S: If you like Oxygen, it would help us a lot if you could rate it on themeforest from your Downloads tab, ( if you don’t know how, just open this link ) :)

Cheers!
—Ylli

sigh I am trying to download version 3.1 and it is telling me ‘download limit reached’.

???

Laborator

Hi there,

Never knew there was a d/l limit either, until today.

We have contacted you through email :)

Cheers!
—Ylli

Hi

After I installed the theme i get the following errors:

Warning: in_array() expects parameter 2 to be array, string given in D:\Hosting\11249953\html\cocoyana\wp-content\themes\oxygen\functions.php on line 53

Warning: in_array() expects parameter 2 to be array, string given in D:\Hosting\11249953\html\cocoyana\wp-content\themes\oxygen\functions.php on line 68

Warning: in_array() expects parameter 2 to be array, string given in D:\Hosting\11249953\html\cocoyana\wp-content\themes\oxygen\inc\laborator_actions.php on line 161

Please advise.

Laborator

Please tell me the PHP version, in the comment below you have the plugin that can help you.


Arlind

Default-user

PHP Version 5.3.6

Laborator

Can you please upgrade to PHP 5.4 or newer and see if this makes the issues gone?


Arlind

cblack47 Purchased

I have an issue with the cart on Chrome only. The thumbnails for the products in the cart show up as different sizes. It works fine on Firefox.

I still have the problem if I disable the plugins and do not use the child theme. http://coveredcomponents.com

If I take out the “display:table-cell” on the item-thumb class it is better, but creates other problems.

Thanks! Christina Black

Laborator

Hi Christina

I guess you have modified the code the cart. If you didn’t make changes in Oxygen files then update the theme as you are now using 2.9.1 and the most recent version of Oxygen is 3.0.1

It might solve your issue. But if you update and still don’t see any change then write again.


Arlind

Default-user
cblack47 Purchased

Hi Arlind, I updated the Oxygen theme to 3.0.1 and bypassed the child theme. I am still seeing the cart issue on Chrome. Would you like a screen shot ?

Laborator

Hi Christina, can you please add the code below to Custom CSS

.cart-env .cart-item-row .col .item-thumb img {
  max-width: 60px !important;
  margin-right: 15px !important;
}

that will do the trick :)

Cheers!
—Ylli

Hello,

I have been trying to change the background color on the accordion in the F.A.Q page from white to blue. every element i try (using firebug) does not work, thanks

-Anthony

Laborator

Hi Anthony,

Can you please try this code:

.page-container .wpb_accordion.wpb_content_element .wpb_accordion_wrapper .wpb_accordion_section .wpb_accordion_header {
  background: red !important;
}

Cheers!
—Ylli

cassianaf Purchased
Hello, after I updated the theme, my single product page is showing this error http://papeldearroz.cc/site.png
Laborator

Hi cassianaf, you are using version 3.0, please update Oxygen to 3.0.1 and this problem will be fixed :)

Kind Regards,
—Ylli

Hello,

i’ve started working with Oxygen only a few days ago and i love it! Thanks for a great and versatile theme :)

1) I have a problem with my contact page: google map fetches the right address in the backend but nothing shows up in the page… any idea why?

2) since updating, visual composer seems to have stopped working. i can’t properly access backend code either… is it just me?

thanks in advance!

Laborator

Hi susannairaci ,

Can you please send us your site URL? We will check if you have any errors, and get back to you.

Cheers!
—Ylli

Default-user

sure, here you go: www.ineoutsrl.it/contatti . thanks!

Laborator

Hi there,

the problem with the map is that you have included more than one time the Google Map (footer and page) and therefore you have a JS conflict, here is the fix for it, login into the FTP and edit this file:
/wp-content/themes/oxygen/inc/laborator_actions.php

and scroll to the line 31, and Remove line 31

Cheers!
—Ylli

ensp1re Purchased

Demo product pages are showing up blank. I have tried adding new products and they also show up blank when I try and preview the product page. I have also tried a fresh install with recent updates on another domain (same server) and still have the problem.

Example of product demo content: http://spire1.com/product/yatsy/

Thank you for any help,

Peter

Default-user
ensp1re Purchased

I just updated the theme to the 3.0.1 version that was released today and the problem seems to be gone.

Laborator

Great to hear that :) Yes we have fixed this issue in 3.0.1


Arlind

Laborator

Yep that fixes the issue :)

Cheers!
—Ylli

I want to change the color of prices when in normal (black) and use another color when they are on sale (red). Is possible?

Thx. Regards

mariogalacho

Ooh, very easy, Thank you so much Arlind, you are a great support !!!

mariogalacho

5 stars ;)

Laborator

I am glad to hear that!

Have a great day buddy


Arlind

lara_c_2 Purchased

Hello, I have a problem with template product sorting. My new products do not appear first but they result last. Even when I try to order simply by name…... Please help! Thanks

Default-user
lara_c_2 Purchased

Is there any way to contact you via mail? I need to give you the information for the wordpress in order for you to see the products

Laborator

To send us email use this link. Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.

Default-user
lara_c_2 Purchased

Thanks!

cheesman Purchased

Hello,

I am trying to figure out how to alter the profile images (author images) that are shown in blog posts. Hope you can help.

Default-user
cheesman Purchased

Just tried it, that worked perfect! Thank you very much :)

Laborator

You’re welcome :)

Hello,

Is there a way that i can capture first name and last name as 2 seperate fields in the contact form?

Thanks,

Adam

Laborator

Hi Adam

Unfortunately this is not supported in Oxygen theme. It requires code customization. But maybe you can implement it if you have knowledge in PHP


Arlind

Default-user

Okay thanks, I am also struggling to get my blog to pull through on the blog page, I have the page and posts but they are not showing?

Laborator

Hi adamboddy, can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

cheesman Purchased

Hello,

I am having difficulties with the contact page. The map function in backend is not working at all and I am not able to locate the correct location. I noticed that when I installed the theme there was tabs, but they suddenly disappeared. Not the map functionality disappeared.

http://screencast.com/t/XkRvxv5Sm

I would appreciate a quick feedback since the wrong address is showing now.

Thank you in advance!

Laborator

I am glad to hear that.

You just need to disable that plugin when you need to edit the contact page and the re-enable when you finish changes.


Arlind

Default-user
cheesman Purchased

That is a good tip. Thank you :)

Laborator

Glad to hear that :)

Arlind

Hi, .. again

I would like change some colors in Home footer page:

1. There are 4 blocks (Shop Footer Sidebar): Featured Products, .. I want to change the color of the normal price to black and the sale price to red

2. I have created a menu and I have placed in Footer Sidebar as custom menu. OnMouseOver on any menu does not change the Theme Skin color, only use red color.

Good weekend :)

Laborator

Hi mariogalacho, please add the code below to Custom CSS

footer.footer_widgets ul li a:hover {
  color: #355C7D !important;
}

that will do the trick :)

Cheers!
—Ylli

mariogalacho

Perfect. I deleted the previous CSS code

I left only the new code and works perfectly, thanks for the solution :) Plas, plas, plas, plas plas (a big applause)

Laborator

Glad to hear that, plas, plas hahaha:P

Cheers!
—Ylli

selemba Purchased

Hello, I would like to ask, is it able to change viewing of products from 325×390px to 325×325px? I would like to have it in square dimensions. Hope it’s easy. Thanks a lot.

Laborator

Hi selemba

Sure it is possible and easy.

Add this code in functions.php file in the end:

add_image_size('my-custom-size', 325, 325, true);

add_filter('oxygen_shop_loop_thumb', create_function('$a', 'return "my-custom-size";'));


Arlind

Hi!! Ive got a question….is it absolutly necessary to update the theme? What if I only update the pluggins…is that going to create a problem? The thing is, that ive made some translations in the .php archives, and I dont want to loose them all if I update…Thanks!!! Love the theme!

Laborator

Hi amaiauriarteu

Yes it is necessary for some reason:

1. Latest WooCommerce compatibility support 2. Security issues for your site

What you can do:

1. Backup the theme (save as oxygen-backup) 2. Copy the translated strings and move them in translation files

How to translate theme:

1. Download this plugin: https://wordpress.org/plugins/loco-translate/

2. Go to Aurum theme and create new translation in en_US.po or relevant language that is currently active in your site. Translate the strings and they will be saved in languages/ folder.

So whenever there is new update for the theme you don’t need to worry about the changes in languages. You just need to copy and replace the old languages/ folder in the new theme version language folder.


Arlind

Default-user

Arlind, you are the BEST!!! That plugin is amazing! Thank you soooo so much!!!!

Hello, I was testing my them in internet explorer and i noticed that on the single product page the Qnt buttons do not display correctly , here is a snap shot
Image and video hosting by TinyPic

thanks

Laborator

Hi nstanthony-a,

Can you please send us your site URL where this is happening first?

Cheers!
—Ylli

Default-user

Ylli, here is my site url http://dnltoytrains.net/shop-2/ this is only happening when i test the site in Internet Explorer
thanks -Anthony

Laborator

Hi Anthony, they are appearing fine on my IE 11,

http://d.pr/i/qdAI

can you please tell us what version of IE are you using?

Cheers!
—Ylli

quinnc38 Purchased

Hi,

I’m trying to disable the expanding image box on the product pages, I’d like to just stay on the page and change image without the pop-up. Is this possible?

What I’m talking about: http://postimg.org/image/n0r7fvom7/

Thanks

Laborator

Hi

Sure you can do this. Just add this custom javascript code to Theme Options > Footer > Tracking Code:

jQuery(window).load(function()
{
    jQuery(".product-images a").unbind();
});

And then add this code in the end of file in inc/laborator_woocommerce.php


# Remove WooCommerce styles and scripts.
function laborator_woocommerce_remove_lightboxes()
{
    // Styles
    wp_dequeue_style( 'woocommerce_prettyPhoto_css' );

    // Scripts
    wp_dequeue_script( 'prettyPhoto' );
    wp_dequeue_script( 'prettyPhoto-init' );
    wp_dequeue_script( 'fancybox' );
    wp_dequeue_script( 'enable-lightbox' );
}

add_action( 'wp_enqueue_scripts', 'laborator_woocommerce_remove_lightboxes', 99 );

It should do the trick.


Arlind

cheesman Purchased

Hello,

Is there a way of setting max width on content. On large screens the content floats to much out so you loose the content structure you want.

Thank you in advance!

Laborator

Hi cheesman,

Hmm, can you please tell us where that is happening, we will help you to fix this issue :)

Cheers!
—Ylli

Default-user
cheesman Purchased

If you look here: http://screencast.com/t/5aK1V7bGgjxr this is how we want it to look, even on large screens, when it you have the content on a larger screen, it looks like this: http://screencast.com/t/JTFfVWeOrhyw

How can we prevent this?

Laborator

Hi cheesman, can you please write us here your site URL first?

Cheers!
—Ylli

Hi Guys, the Laborator page admin from one day to another changes and now everything is all over the place… What should I do? Thanks https://www.dropbox.com/s/ntq6qch734dummh/Screen%20Shot%202015-04-27%20at%2011.06.49%20pm.jpg?dl=0 https://www.dropbox.com/s/u21upruf3iypnu3/Screen%20Shot%202015-04-27%20at%2011.10.04%20pm.jpg?dl=0
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