1389 comments found

figmints Purchased

On the SSL, the logo file is NOT displaying – https://www.cleverhood.com/

Please let me know how we can get the logo file to display on SSL and HTTP

Laborator

Can you please send me the FTP + WP Credentials (username and password) so I will examine your issue and try to find where is the problem and the fix for it.

You can send your info via email using the contact form in our profile page here.

Please do not forget to include details of issue you are encountering, because we receive a lot of emails and I cannot remember each of them.


Arlind

Hi, I have purchased the theme. I cannot see the option of add to the cart agains the products. Please help me. website is : www.seleneclothing.com

Laborator

Hi

Please go to Theme Options and set this option:

http://cl.ly/ZyQ2


Arlind

Installation is not straightforward as per instructions. What is the significance also of the oxygen-child files? The installation instructions do not mention these files. When it says …upload the oxygen folder here… it isn’t clear which oxygen folder it means as the zip file contains zip files within them. I am uploading the files via ftp. A bit more specificity would help! Thanks!

how to backup the “Oxy Wordpress woocoomerce” theme before updating to latest verison.

what are the steps.

Laborator

Hi there, can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

how to import fashion & kids theme demo data.

whats steps to follow

Laborator

Hi there, can you please post with the account you bought the theme, this way we can verify that you’re a real customer as we do not offer support to users who doesn’t have “Purchased” badge.

“Clear for customers, easy to setup from admin panel”

  Oxygen received a 5 star rating from SDNETWORLD for Design Quality.

Are you using Oxygen too? Don’t forget to rate it!.

jesmcan Purchased

Hi,

I just noticed since I updated to the new version of the Theme I am getting an error on the Contact page and the page is not showing up? Fatal error: Call to undefined function get_field() in /home/content/47/9748747/html/wp-content/themes/oxygen/tpls/contact.php on line 9

The shop sidebar is showing at the individual product level on some pages and not on others. Same thing on main shop pages it is showing on some not on others. The setting is checked off to show sidebar on right side on on all shop pages.

Laborator

Hi jesmcan,

Please install Advanced Custom Fields plugin bundled with this theme (Appearance > Install Plugins) and it will work.

Ylli

Default-user
jesmcan Purchased

It says the install already exists. I deleted the plugin and re-installed and through FTP and I am still getting the same error.

That will also fix the sidebar issue?

Hello, I need to disable “SEO setting”. Please help me

I would like to customize the way the products display by changing the display of “tags” to display “description” instead -

[laborator_products products_query=”size:6|order_by:modified|post_type:product” row_clear=”6” product_types_to_show=”only_featured”]

Can you tell me where to edit?

Thanks,

Jon

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