68 comments found

Im having two issues. The carousel widget does not display anything nor does the facebook like box widget. Its just blank white boxes. I have emailed you on the email provided above.

wellthemes

Hi,

I have replied to your email, please check that.

fr3ak85 Purchased

Hello, I’m wondering if there’s a posibility to blind out the yellow strap on the advisable advertising (468×60) inside of a article? Furthermore I’m wondering if you can change the look of the tag-cloud, because I would prefer different tag-sizes.

Default-user
fr3ak85 Purchased

Hi,

thank you very much for your help. The URL you can see the strap above the advertising is http://technologiejunkies.de/2013/08/25/games/fifa-14-saemtliche-neuerungen-im-ueberblick-erscheinungstermin. I’m using this size of the advertising in nearly all articles.

wellthemes

Open common.css file from the css folder in the main theme directory and look for this line around line #91:

background: #fff9c0;

Remove the above line and save the file. It will remove it. If you have more questions or need help with any other issue, do not hesitate to ask.

If you liked the theme and the support, could you please rate it 5 stars? I will really appreciate that. You can login to your account on themeforest and rate from your downloads page. Thanks once again.

Default-user
fr3ak85 Purchased

I’m really satisfied with the theme and your support, so of course I’m rating it with 5 stars. Your support was really fast and helpful.Thank you very much again.

legel Purchased

I do not see the image slider, although I have enabled it. I tried to submit this issue on the support page but couldn’t find my purchase code. Please assist.

wellthemes

Hi,

Thank you very much for purchasing my theme. I will be glad to help you with all of your issues.

First, here’s how you can find purchase code:

Go to your Downloads, click on the item’s download button and there you will get License Certificate. See the image below: http://i.imgur.com/lltGcN5.gif

Simply open the License Certificate document, and you’ll be able to locate the Item Purchase Code inside.

Meanwhile, regarding your slider issue. Do you have posts with featured images? If you have, then most probably some of your plugin is causing the problem. Please send me your URL in email where I can see the problem. You can send me email using the contact form on my profile.

Hi I was wanting to know if it is safe to update to WordPress 3.9.1 yet?

wellthemes

Hi,

If you are using the theme shortcodes then you can wait for about a week for the update. If you are not using the shortcodes then its perfectly alright to update it.

buildingAbiz

Okay yes I am using the shortcodes so I will wait for it :-) thank you so much!

Hi there, I need to add an Instagram and a Twitter account to the top right header icons, but the theme doesn’t seem to offer it. Is there another way I could add different icons to replace dribbble and pinterest?

I also need to add a live date/time feed in the white 720px ad space, and I tried putting in the html code, but it keeps moving to the far left, rather than the far right side of the page. Any advice? Thank you – the theme is great!

wellthemes

Hi,

You can add the extra icons in the header with some changes in the theme. Send me a message using the contact form in my profile and also send your URL so that I can help you according to that.

legel Purchased

I have sent a couple messages through support. Does the support forum work?

Default-user
legel Purchased

That was sort of rude. Thanks.

Default-user
legel Purchased

Furthermore, I was checking because I hadn’t sent an email in quite a while and, when I did run into a problem again and emailed you, I didn’t receive a response. I’m not sure if I haven’t expressed enough gratitude or what, but the snarky response was unnecessary. I have appreciated your support up to this point. Forgive me if I didn’t realize that there is a limit to how much support you are willing to give. I’m sure I don’t have to tell you that at any time you can request that I pay a fee for your support.

wellthemes

Hi,

I did not mean to be any rude, I just wanted to say that after exchanging so many support emails, you should have an idea that I will do my best to help as I have been doing earlier. I even remember making custom changes for you in the files and sending you that, that is a custom work, no way part of the support but I still do my best. If I were to be any rude, I would not be doing all those efforts.

Sometimes it can take more than just a few hours to reply, especially during the weekend, so please just have a little patience. I have replied to your second email also. If you will have more questions, you can continue there. Hope you understand that :)

is one able to install instagram plugins or widgets once this theme is purchased?

wellthemes

Hi,

There are several built in custom widgets which you can use with the theme. You can find any free instagram plugin and use with the theme, there would not be any problem. If you have more questions, let me know :)

Hi :-) I was wondering if it is save to update to WordPress 4.0 now?

wellthemes

Hi. Yes, it is :)

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