An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by LeAmino

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from LeAmino:

If you need support please visit my support forum http://support.amindiary.com/ and register with your purchase code
Where can I find my item purchase code?

I’ll try respond to support requests as soon as possible, maximum 24 – 48 hours on weekdays, depending on the number of requests in queue. Support request sent during weekends/holidays will be processed on Monday/the next business day.

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item FREE support does NOT INCLUDED:
  • Customization and installation services
  • Support for third party software and plug-ins

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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