An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by LeAmino
They will respond to buyers' questions via their own support system.Go to item support
Additional information from LeAmino:
I’ll try respond to support requests as soon as possible, maximum 24 – 48 hours on weekdays, depending on the number of requests in queue. Support request sent during weekends/holidays will be processed on Monday/the next business day.Support for my items includes:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
- Sold between 10 000 and 50 000 dollars
- Microlancer Beta Tester
- Has been a member for 5-6 years
- Most Wanted Bounty Winner
- Bought between 10 and 49 items
- Exclusive Author
- Referred between 10 and 49 users
|Created||5 June 13|
|Last Update||9 July 13|
|Compatible Browsers||IE8, IE9, IE10, Firefox, Safari, Opera, Chrome|
|Compatible With||Bootstrap 2.3.x, Bootstrap 2.2.2, Bootstrap 2.2.1, Bootstrap 2.1.1, Bootstrap 2.1.0, Bootstrap 2.0.4, Bootstrap 2.0.3, Bootstrap 2.0.2, Bootstrap 2.0.1, Bootstrap 2.0|
|ThemeForest Files Included||Layered PSD, HTML Files, CSS Files, JS Files, PHP Files|
|Tags||Palladium, business, circular, creative, curvy, portfo, portfolio, small business|