47 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is there any person that can give me support??

Hi,

I have a problem, buy your theme yesterday but the sidebars dont show good. i see it in the pages for 50% but not full width.

I use the newest WP version 3.8.1 en today i updated to 3.8.2. I check your supportpage but dont see anything about this.

ThemePlayers

Hi concept2012,

Sure, we are here to help;) Could you please post this issue to our dedicated support forum at http://support.createit.pl?

Thanks, ThemePlayers

Default-user

done, i will wait your respons

  • Bought between 10 and 49 items
  • Finland
  • Has been a member for 4-5 years
osorma Purchased

Hi,

great theme! I just have a couple of questions. First of all i have to do some modifications. Where can i find the css file??? Second thing: I need to put an image 10px high on top of the navigation. What kind of modifications do i need to do?

Br. Okko

Default-user
osorma Purchased

oh, and one more question. How can i change the color of the whole navbar? I only managed to change the part where all the menu items are and the sides stayed white.

ThemePlayers

Could you post your questions to our dedicated support forum at http://support.createit.pl?

Thanks, ThemePlayers

Default-user
osorma Purchased

Yeah, I actually did that yesterday. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Spain

Hello. I installed this theme but does not work in my wordpress. I tried in wordpress 3.7, 3.8 and 3.9 but the problem is always the same. It is as if not installed completely because the slider does not rise or other options. I have consulted with my hosting provider and they told me to ask You. What is the problem? Thank you.

Here is a screen capture of index: http://www.enfermeriadeguardia.com/screencapturePANACEA.jpg

ThemePlayers

Hi rejko,

Could you please send me your:
  • problem description
  • site url
  • login and password to wp-admin
  • FTP access if possible
to support@createit.pl?

Thanks, ThemePlayers

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
klix Purchased

Hi, I´m interested in having my logo a bit bigger, but it interferes mobile menu. Is there a way to fix this? or deactivate mobile menu?

ThemePlayers

Hi klix,

Sure, I think that a CSS snippet should resolve it. Could you please post a new issue at http://support.createit.pl?

Our team will be more than happy to help you out.

Thanks, ThemePlayers

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Italy
epd Purchased

Hi, i need help to create a section blog with parallax image. in all page work right with short code parallax overlay=”rgba(255, 255, 255, 1.5)” opacity=”0.3” imgsrc=”...” [/parallax]

i the blog page does’t show!

can you tell me how can resolve?

thank you regards

ThemePlayers

Hi,

Please create a new issue at http://support.createit.pl. Our team will check you problem.

Thanks, ThemePlayers

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Italy
epd Purchased

Hi, how can do to show the “shortcodes” button in editor pages?

thank you regards

ThemePlayers

Hi,

Icon [S] should appear in your wyswig editor. If by any reason it’s not there, please create a new support issue at http://support.createit.pl. We will investigate your issue.

Thanks, ThemePlayers

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 1-2 years

>>URGENT<< Hey I wrote you a mail an hour ago. (The one you mentioned above in another comment) I’m sorry but it’s really urgent and important. Please be there.

Thanks.

Default-user

Next problem appeared. Please respond to my mail…..... (Sent 1,5 hours ago)

ThemePlayers

Hi,

If you have any questions or issues, please don’t hesitate to create a new support issue at http://support.createit.pl . Our support team will be happy to help you out.

Thanks, ThemePlayers

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