ThemePlayers

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98 comments found.

Can I use or modify the images that came with the theme?

Thank you.

Hug.

Hi!

Images from demo are stock images, so if you would like to use them you need to buy license separately.

Thanks, ThemePlayers

Does anyone know how I would setup Adwords conversion tracking for the contact form?

I can’t find the code for the button anywhere.

Hi!

Contact form is created with a shortcode theme/shortcodes/contact/ctContactFormShortcode.class.php. If you would like to edit the file directly – remember to use child theme for custom changes – otherwise they can be lost after theme update. Alternatively you can also use plugin for google tracking.

Thanks, ThemePlayers

Hi,

there is a small bug with recent update from 3.0 to 3.1, in style.css there is still version 3.0, because of that i always get notification that there is a new update. Even if i have installed new version.

Hi!

Thanks for reporting this! Of course you are right – sorry for this! We will make sure that style.css has proper version for the next update.

Best Regards, ThemePlayers

Np, I’m glad I could help:)

Hi! How did you set up the background-picture in the slider at the first page in the dummy example? I can set a background-picture for the slide but it does not cover the background of the 3 boxes. Thanks for your help!

Hi!

Do you mean this background (screenshot: here)? It comes from the global settings, which can be edited via Appearance > Customize – Background Image. Slider’s background appears only above the three boxes.

Thanks, ThemePlayers

Thanks a lot!!!! It works.

Hello, I am looking in to buying this theme. I have only one issue. Is it possible to have the single page version with a submenu inside the normal menu? For example: inside services their will be: consultation, diagnosis and treatment that i can navigate to from the top menu.

Hello, I installed the theme of my very slow, but it opens up what is the solution? http://www.dermolink.com/

Hi!

Please make sure that issue is related to our theme, not to your website performance by switching the theme to Twenty Fifteen – if on default theme loading time is better, please deactivate also all installed plugins and check whether the issue persists.

If that won’t solve the issue – please contact our team from support forum with access to your website, so we could check this. Our team will gladly help you there.

Thanks, ThemePlayers

Is this theme compatible with WordPress 4.3? Will it be compatible with 4.4? Are there any plans to update it to use Bootstrap 4?

Hi!

Yes, it’s compatible with WordPress 4.3 – our demo runs WordPress 4.3.1 and we plan to be compatible with WordPress 4.4, though we can’t promise that before this version will be published. At the moment we don’t have any schedule for Bootstrap 4 update.

Thanks, ThemePlayers

Hi – long time no comments.

Any words about support for 4.4? Future plans for this (good looking) theme? I am considering buying this for a client. His practice is small and website will not need all the features you provide.

So few questions for now. How would I go about removing or adjusting size of header images on individual pages? Is it easy to adjust height of these images/headers. For example: http://panacea.wp.themeforest.createit.pl/about-us/

Also, I saw somewhere in the comments that coloured box around can be removed by css hack? Is that still the case?

Thanks,

Andrijana

Hi!

Our theme supports WP 4.4 (our demo pages use this version).

Parallax headers height can be changed with Custom CSS – our support team will help you with this if needed. As well as changing/removing colored box.

Thanks, ThemePlayers

Thanks for a quick reply! What are your plans to continue issuing updates for this theme?

Thanks,

Andrijana

Hi!

Theme updates are based on ongoing feedback from customers. We don’t have any schedule for this.

Thanks, ThemePlayers

Is there a way I can add testimonials to my website? :\

Hi!

Of course, you can add it with testimonial shortcode. Feel free to use the shortcode generator (more info: here) to make it easier.

Thanks, ThemePlayers

Hi! Nice theme! Do you have a suggestion for how I can add an online appointment booking feature (plug-in maybe?) to the site?

Hi!

Yes, plugin is a good solution for booking feature. There are several free booking plugins, which can be used here, for example this one: link.

Thanks, ThemePlayers

I couldn´t not install the theme, I only download the files to install, I’m following all the recommendations of the reviews and I couldn´t, I need your help

Hi!

Please contact our team from support forum with access to your website. Guys can install and activate the theme for you if needed or just give you more detailed instructions.

Thanks, ThemePlayers

zenerry

zenerry Purchased

Hi everybody, I’ve got a problem with filtering groups in portfolio section. I’d like to change filtering by category or how to create groups, because I don’t know how and where to create them. Could anybody help?

Hi!

You can create/edit portfolio categories via Portfolio items > Categories, screenshot: here. Groups names can be defined directly in shortcode, like this: [works limit=”100” columns=”4” groups=”Custom Button 1(category1,category2,category3),Custom Button 2(category2),Custom Button 3(category3),Custom Button 4(category4)”] (in brackets you can insert category name/names for filtering). If you need any additional help with this feel free to contact our team from support forum. Guys will gladly help you there.

Thanks, ThemePlayers

zenerry

zenerry Purchased

Sorry, while I was writting another post saying that it doesn’t work for me, I found my problem! May be it could help anybody else. As createi-support says, is the name of the portfolio category, nor the slug as it use to be in other templates…

Thanks for the support…

zenerry

zenerry Purchased

Hi again, could you please tell me which file contains the brandbox inside a product? I’d like to remove it leaving only the item tags. Thanks in advanced.

Hi!

You can easily hide this box with the custom CSS (custom code can be added via Appearance > Theme Options > Code): .brand-box { display: none; } This way you don’t have to create child theme to save your changes after theme updates.

Thanks, ThemePlayers

KGLLC

KGLLC Purchased

I’m having issues with the Parallax section divider images. They look good but when I scroll down the page a grey box covers the top of the image. You can see this happen on each of my 3 section divider images at www.backtoedenmassage.com

How do I fix this, is it an image size issue or something else?

Hi!

Can you please contact our team from support forum with access to your website, so we could check this? Our team will gladly help you there and check what’s the problem here.

Thanks, ThemePlayers

KGLLC

KGLLC Purchased

I would like to make my tabs wider so I can fit a longer title in them – is this possible? Can I either make the default tab wider, or change it to fit the title length?

Hi!

Tab title width should be by default adjusted to the title length. If this not working for you – please contact our team from support forum so we could check this and help you.

Thanks, ThemePlayers

KGLLC

KGLLC Purchased

Thanks for the reply. I took another look and it appears it is working and adjusting the width to title length, but it only works with the first word of the title, so for a multi-word title I have to mash the words together JustLikeThis. Is there a way around this?

Hi!

It should work for multi-word title in the same way (it worked for me when I was testing it, screenshot: here). So can you please contact our support forum, so we could check this?

Thanks, ThemePlayers

zenerry

zenerry Purchased

Hi again, I found an small bug, or I think so. When I see this theme from an small device, the parallax image falls right beside the square were the logo is. I tryed to add the line “width:100%;” after line 5165 in the style shit and it seems to work. I’m not a super specialist coder, and thats why I don’t know if I did it well. Am I right?

zenerry

zenerry Purchased

Sorry about it, just another thing. When I have a parallax image right under the menus when I scroll down I usually stucks overs the middle, and you can see the line where begins the image. (Allways talking about the products or works item page) I attach an image, so you can see what I mean. Does it happen to anybody else? Thanks everybody. https://dl.dropboxusercontent.com/u/826347/ARDStudio/pantallasso-cereals.jpg

Hi!

Please contact our team from support forum with access to your website, so we could check this. Guys will gladly help you there.

Thanks, ThemePlayers

Hi!

Please help. How can i edit the text in the blue logo box in the upper section of the main page. Right now I’ve got “Panacea responsive” text there as a demo. http://xedant.com/images/panacea.jpg

Hi!

This demo element is a logo, and as you can see it’s a JPG file. It can be edited via Photoshop or other graphic software and the reuploaded instead of the current panacea.jpg file.

Thanks, ThemePlayers

HI, thank you very much! One more question. The google map works only when the website address is HTTP://mysite.com , but when the site address is secure httpS://mysite.com the google map doesn’t work at all :( It shows a blank space on the website. How can I fix this, as right now I had to turn off the ssl certificate :((.

Hi!

Can you please contact our team from support forum with access to your website so we could check this? Guys will be more than happy to help you there.

Thanks, ThemePlayers

Is there a problem with the theme right now?

Hi!

It should work without any issues. If you have some problems with the theme – feel free to contact our team from support forum so we could help you.

Thanks, ThemePlayers

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