An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, adraft, will respond to buyers’ questions and provide limited support through the following contact form.
Additional information from adraft:
I provide support to my items only through the contact form on my profile page. Please don’t ask for the support via the social media, my private website or any other way. Thank you!
Please read the documentation before you contact me. In the most cases, there is an answer to your question.Item support doesn’t include:
- Support for third party plugins and software.
Please sign in to contact this author.
Frequently Asked Questions
I can’t install your Tumblr template.
Please read the documentation and follow my installation instructions carefully.
To make it work, you need to open an index.txt file in a basic Notepad application or in one of those source code editors then copy all the code and paste it into Tumblr.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.