211 comments found

I inherited a Shopify site using the Pandora theme. It’s been a bit frustrating, especially with the lack of documentation and the fact that too many hands have touched it/customized it. The most frustrating thing though was that I reached out to PlanetShine support 2 or 3 times to find out more about it and never received an email reply. I am recommending that my client move to a different theme as there doesn’t seem to be any support available with this one.

Planetshine

Hey, I’m sorry you’ve had trouble reaching us! All of our themes are definitely supported. It’s possible that this is a result of an issue with spam filtering. Perhaps you can give me the e-mail address/subject so I can search for your messages? We receive hundreds of junk e-mails daily, so it’s difficult to find anything there. Or just you can just explain your issue here.

duzins Purchased

I need to center the logo, but I can’t figure it out. I tried editing logo in the stylesheet, changing:

margin: 0;

to

margin-left: auto; margin-right: auto;

Can you help? I also need to stop the theme from resizing the logo. My logo should be a bit larger, and I’m uploading a good sized logo, but it’s showing quite small. THanks.

Planetshine
Hey, not a complete sollution, but this should at least get you on the right track. Add something like to the assets/main-stylesheet.css.liquid.
.main-header .row:first-child { text-align: center; position: relative; }
.main-header .slogan { display: block; }
.main-header .menu { position: absolute; top: 0; right: 0; }
None of this is tested for browser compatibility etc.
Default-user
duzins Purchased

This works. Thanks! How can I get the stylesheet to stop resizing the image. It’s making it quite small.

Default-user
duzins Purchased

Hi, nevermind—I figured it out :)

We have had issue in NOT showing order quantity for each item in “your shopping cart” section. Can you have solution? I think quantity box is too narrow for some reasons.

for above question, you can check our website www.beautybox-london.com

Planetshine

Hey, It seems to be working ok for me. Did you manage to fix this? Or is it a browser related issue – it worked fine for me on Chrome/Safari.

Hello, I want to buy this theme but I don`t see how it looks after http://pandora-demo.myshopify.com/cart ... I mean the all of it,after I click proceed to checkout ? Thanks. :)

Planetshine

Hey, Since the launch of new Shopify checkout couple of months ago we recommend that all users use that. It’s the same for all shopify stores. You can read more about it here: http://www.shopify.com/blog/15714308-introducing-responsive-checkout

riyaaaz Purchased

just purchased the theme because it has got good ratings. I am running a professional store which is in production now. Was thinking of giving a makeover to my store with pandora theme. To my disappointment, the theme behaves strangely in various browsers http://monosnap.com/image/bf7Al3ImIBSg1ejdcbiO0tdc7ZqFJr

Default-user
riyaaaz Purchased

I haven’t published the theme yet. So no question of application conflict. Also please mention in your product features that your theme only supports square size product images. Without this information it is misleading. I have purchased this theme and looks like I need a developer to fix this.

Default-user
riyaaaz Purchased

i just tested it in iPad and this issue is 100% reproducible. Looks like the theme doesn’t support new safari browser.

Planetshine

check your e-mail ;)

Hello,

I am having a challenge where the header slider on mobile is cutting the top and bottom of the slider images. It does not do this on the desktop version. How can I get the slider to properly display the image on mobile?

Planetshine
Hey, try editing assets/main-stylesheet.css.liquid. On line 887 you’ll find this:
.main-slider .item { height: 159px; background-size: auto 173px; }
Replace it with this:
.main-slider .item { height: 159px; background-size: auto 159px; }
Default-user

That did it. Thanks

I am trying to fix some things on this theme. The product page shows “sold out” instead of the product price when a certain color of the item is sold out. I would like to show the price and change the “add to cart” button to say “sold out” instead. If the first color shown in the drop-down menu is sold out, it may not be obvious to the user that they can select a different color.

Thanks!

Planetshine

Hey, the latest version of Pandora will automatically select the first available variant. Making the changes that you suggested will be quite difficult. It will require to edit templates/product.liquid to do what you said for the sold out variant, and then modifying the snippets/selector-callback.liquid scripts to also performs this on variant change. This will require solid web development skills and couple of hours of work at least.

wizzz0 Purchased

Hi can anyone tell me how to display more than 8 products on the home page please

Planetshine
Hey, you can do that by editing snippets/homepage-featured.liquid file with Shopify Template editor.
        {% for product in featuredCollection.products offset: 0 limit: 8 %}
            {% include 'collection-item' %}
        {% endfor %}
Simply change the “limit: 8” to “limit: 12” or whatever else you desire to have.

I have updated to Pandora to version 1.3.2 – and my website has broken apart….......... AARRRGGGH !! I’m not really tech savy so your going to have to break it down in English. The amount of hassle I have had with this theme.

My website is http://www.thehiphoprecords.com

Planetshine

The latest version of Pandora WooCommerce is v1.1.11. It can only be updated by downloading the file from Themeforest NOT by pushing the button in wp-admin. What you have installed there is a free wordpress theme from here: https://wordpress.org/themes/pandora/

To fix this, delete the pandora you have right now and install the correct one by downloading it from Themeforest.

How do I download it from Theme Forest ? Bear in mind I have already bought this

Default-user

Sorry. It’s ok. It’s fixed now. Thanks

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