188 comments found

I liked the way your theme works, however, before buying the theme I’d like to know if this theme can be used for creating an amazon affiliate website using a plugin like http://goo.gl/mol3X – Thanks in advance.

Planetshine

Hey, as far as I’m aware no one has ever attempted this, so I simply do not know. It looks like an extensive plugin, so it’s possible that some issues may appear, but it’s impossible to know without giving it a go.

Hi, how do I remove the target=”_blank” attribute from the banner images? What file do I edit?

Planetshine

Hey, the file in question is theme/templates/banner.php

Hello,

We have just updated Woocommerce 2.3.5 and to the latest theme 1.1.10 and get this error

Fatal error: Call to undefined method WooCommerce::attribute_label() in /wp-content/themes/pandora/woocommerce/single-product/product-attributes.php on line 52

Default-user

Also there is an error when viewing an image from the media libary.

Catchable fatal error: Object of class WP_Error could not be converted to string in /wp-content/themes/pandora/core/template-functions.php on line 273

Planetshine

Hey, I believe that I e-mailed you. It seems to me that the error is due to issues with upgrade. The new version does not override the woocommerce file in question any more.

Default-user

Yes you did many thanks! Problem resolved down to user error.

Hello There,

On 3/1/2015 I downloaded the latest version of the theme … however, after updating the theme, I am getting a message telling me that I need to update the theme to the 1.3.2 version…

If the version I updated from my 3/1/2015 is version… why am I getting this message?

Best Regards, Digital Chica

Planetshine

Are you reffering to the WooCommerce asking you to update? Latest version of Pandora – 1.1.10 will support WooCommerce 2.3.5. Make sure you have the latest of both.

DigitalChica

We’re on two different pages. The screen I see says the following:

Pandora for Woocommerce – Premium Wordpress ThemeVersion: 1.1.10 By Planetshine

Update Available There is a new version of Pandora for Woocommerce – Premium Wordpress Theme available. View version 1.3.2 details or update now.

Planetshine

Oh, that’s interesting. It looks like there is another theme called Pandora, that’s available from Wordpress.org. Your wp-admin mistakes it for our theme and offers you to update it. Simply ignore this message. It is in no way relevant to your theme.

This is an urgent problem! We have installed the theme and spent many hours developing the Home page. Now your theme appears to be corrupted and has destroyed our website, making us lose all of our work.

When we log into the backend of WordPress where the themes are displayed, even the version of your theme that is displayed is corrupted. We need to get this fixed immediately. We tried to restore to a previous backup and the site still looks the same, we can’t restore it. Please help us with this issue ASAP!

Planetshine

Hey, Can you give me a link to your so I can see this problem in action? Also an access to your wp-admin probably will be helpful. You can send these over to support@planetshine.net

Hi, is there any way to stop the website being responsive? I’ve made some changes and it no longer looks good on a mobile so I’d rather just remove the responsiveness and allow the user to zoom in if using their mobile. Thanks

Planetshine
Hey, in theme/assets/main-stylesheet.css find this part:
@media only screen and (max-width: 767px) {

Then delete/comment out it and everything below it till the end of file.

Then do the same for theme/assets/woocommerce.css and theme/assets/checkout.css

Default-user

Great, thanks!

Hello,

Can you install the demo content. It’s not working properly.

Thanks,

Michael

Planetshine

Hey, what was the problem? Did you try importing the sample content XML file from theme files.

Hi,

During checkout the coupon entry field does not show. I checked your demo also. I have checked settings and coupons are enabled. Please advise.

Default-user

OK – I see it on cart but if you go directly to checkout it’s not possible to enter one. So it looks like we need to make sure a user always go to cart before checkout. Please advice.

Default-user

Also cart page is messed up with Woocommerce 2.3.8 it seems to duplicate content.

Planetshine

1) Hey we have just submited an update that will fix the cart compatibility issues with 2.3.8. It should be available within next 24hrs.

2) We have disabled the checkout coupon by default because a) e-commerce research says that coupons in checkout can decrease conversion % because people might leave the page to google for coupons. Also it does not look that good. If you want this, then you can enable it by editing pandora/theme/woocommerce.php. Remove this line:

remove_action( 'woocommerce_before_checkout_form', 'woocommerce_checkout_coupon_form', 10 );
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