169 comments found

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hello I sent a private message, stating my issue with the products. I placed the products on a page other then the shop and all the products are overlapping.

Thanks

Planetshine

Hello, where did you send that message. I don’t remember seeing anything like that in e-mail. Can you please specify your problem a bit more? Perhaps give a link to where it occurs?

Default-user

I will have to send it again because the website is not live. I will send my admin login info. I sent it the contact from via your profile. Will send it again now.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, having a small issue, in the Popular items on the default homepage, the bottom left of the 4 items is dropped to next row down. Suggestions?

Planetshine

Hi, which versions of theme do you have? We resolved a similar bug long ago.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
dagrfx Purchased

Nice work on the theme! Thanks for the quick responses and assistance.

Planetshine

Thanks! Once you have successfully finished working on your site, please consider rating Pandora here in themeforest. Have a great day! ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

How do I remove the breadcrumbs (and especially the wide banner it’s in)

Thanks!

Daniel

Planetshine

Hello,

1) Open theme/templates/breadcrumbs.php in a text editor.

2) Either delete the contents or comment them out using php comments. (<?php /* */ ?>)

3) Save the changes.

Have not really tested it without the breadcrumbs, so I can’t offer any guarantees of how good it will look etc.

Default-user

Hi thanks for your reply. I tried that already, woks great for blog page but not for the store page (and that’s the very page i want to get rid of it.)

Default-user

The store page is where the woocommerce store is pointing to so I also emptied the woocommerce breadcrumbs.php but without success. What is making it persist?

Planetshine

Oh, yeah. Sorry. I forgot, that woocommerce parts have separate breadcrumb template. That’s located at woocommerce/shop/breadcrumb.php

Default-user

Yes, so now it works, however the css is not coping with it properly. I would really appreciate it if you could help me with this because the vanilla breadcrumb is taking way too much real estate.

Here I have the before and the after: Before: http://verlooplindenburg.net/metbc.jpg After: http://verlooplindenburg.net/zonderbc.jpg

As you can see, the browse bar is positioned incorrectly in full screen (1900×1000). If I decrease the browser window to half it jumps back to the original position.

Help would be highly appreciated, because it is unusable for me with this huge breadcrumbbanner.

Thank you!

Default-user

and on more question. On the ‘shop’ page I want a sidebar displaying a layered nav filter (to select the attributes). Ths widget however is shown on top of the page and not in a side-bar. How do I do this Thanks for responding.

Planetshine

For the browse bar it’s hard to tell. You might adding “clearfix” class to <section class=”catalog”> might help. The the does not really support sidebars for shop page. That would have to be coded from scratch.

Default-user

Okay thanks. I appreciate your feedback.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

How do I set up Paypal with this theme?

Planetshine

Hey, check your e-mail ;)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi, I want to buy this theme but I only want to use it like a Catalog, without prices, and some option like “Call for prices” or “Contact us”.

Thank you Diego B.

Planetshine

This theme has no catalog mode, but it would not be too hard to remove all the prices and change the “add to cart” button in to a phone number.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ilmb Purchased

On the product pages when you click one of the variable drop-down menus (such as size) it seems like one of the options is “Select pa_size”. Is there a way to remove this option?

I asked for support via mail but support team is not replying.

Planetshine

Hey, I believe, that we have not received your e-mail (not in spam folder also). We have a fix for this, and it will be included in the next update of theme. This update might take couple of days more, since there are some big changes, but in the meantime if you try to e-mail me once more, I could send you the theme. Perhaps, use the Themeforest contact form on our profile. That has never gotten into spam.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello excellent template in the options of the template dont appears enable WooCommerce, you can help me with that? thanks

Planetshine

Sorry, the docs are a bit out of date. We’ll resolve that asap. All you need to do to enable woocommerce is to upload and activate the woocommerce plugin. Let me know if you run into any other problems ;)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, thanks for the update. Where can I find what has changed?

Regards,

Daniel

Planetshine

Hi. I have just updated the change log in theme description. Most improvements are related to multi language support, but there have been a lot of bug fixes etc. too.

Default-user

Thanks!

Default-user

But where do I find the changelog?

Default-user

Check, thanks!

  • Has been a member for 0-1 years

hello , the search bar always shows the same result

example: I introduce pants or shirts and shows the same

this: no posts found! and other things

Planetshine

Hello. Sorry about that. I just fixed this issue and submitted an update. It should be available today, but if you’re short on time, then e-mail me to support@planetshine.net and I can send you the fixed version.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Hi you correct the Username field on account creation however you need to change the input text box to say Username not Password. Then you need to change the Password input text box to say Password and not Confirm Password. Maybe change the input text box type for the Username to not hide the username, that’s only applicable for passwords.

Planetshine

Hi, please check your e-mail

Default-user

Hi thanks I did and responded with a screenshot of the error. Awaiting your response.

Planetshine

I responded to you 28th oct 12:48 GMT+2. I was sending you a big attachment (zipped update), perhaps that caused the message to go into spam. Can you check your spam folder and get back to me if there is nothing there?

Default-user

Hi no it didn’t come through can you place it somewhere and send me the link to download?

Planetshine

check e-mail ;)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States
SullTV Purchased

Hi Support, I just sent an email over… I was having trouble with removing a default image from the homepage. Thanks!

Planetshine

Hi, please check your e-mail ;)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Purchased theme this morning. Unsuccessfully attempted to download sample content – twice. Need help installing xml file!!

Planetshine

Worked for me. Does it throw any errors? If so, can you send me a screenshot support@planetshine.net?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is there something I need to do to get the shortcodes to work? The standard shortcodes on the homepage seem to work OK but none of the examples you give on the shortcodes page seem to do anything?

Default-user

Do shortcodes like [one_third] require an extra plugin or something?

Planetshine

Hi. Pandora supports these shortcodes: http://planetshine.net/docs/pandora-woo/#shortcodes Are any of these not working for you? If so, can you be more specific about what exactly are you trying to accomplish and what are the problems? Extra shortcodes require plugins, yes.

Default-user

Hi, I’ve been really very specific with my question, I’ve even supplied an example.

Those shortcodes on http://planetshine.net/docs/pandora-woo/#shortcodes work fine.

Your theme’s sample content has a whole page full of shortcodes and none of them work. The example I gave here http://starboyapparel.co.uk/test/ was just one of these shortcodes that don’t work.

I’m trying to get a website completed for a client so I’d really appreciate it if you could give me an answer on this or tell me what plugins I need to get these shortcodes to work. Thanks

Planetshine

This theme only has the shortcodes, that are listed on documentation and none of them are present in sample content (apart from those in homepage). If you wish to get additional shortocodes that are not included in this theme, you will have to find, implement and and adapt them yourself. Plugins for wordpress can be found here: http://wordpress.org/plugins/

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Great theme, troully fantastic work. ‘might be a stupid question. ‘but were do a change the picture of the computers on the startpage?

Thanks

Planetshine

Hi. Check out the documentation. http://planetshine.net/docs/pandora-woo/#homepage The shortcode “welcome” has attribute image, that you can use to link to your desired image.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Great theme, troully fantastic work. ‘might be a stupid question. ‘but were do a change the picture of the computers on the startpage?

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hello no content sample? I get an error, I copy here Post “Hello world!” already exists. Failed to import Media “photo-18” Failed to import Media “photodune-216284-sexy-woman-posing-with-hand-in-hair-s_large_1024×1024” Failed to import Media “photodune_218272_handsome_young_man_posing_with_hands_in_pocket_s_1024×1024” Failed to import Media “Beautiful brunette shopaholic outdoor city” Failed to import Media “beautful young woman” Failed to import Media “beautiful young fashion model” Failed to import Media “Elegance” Failed to import Media “photodune_217454_friendly_brunette_with_purse_on_her_shoulder_s_1024×1024” Failed to import Media “young brunette posing at camera” Banner “SALE” already exists. Banner “NEW” already exists. Banner “LAST” already exists. Failed to import Media “photo-1” Failed to import Media “photo-19” Failed to import Media “photo-20” Failed to import Media “photo-15” Post “Your Optimal Creativity Time” already exists. Failed to import Media “photo-16” Post “Communicate with customers using blog posts” already exists. Slide “Pandora gives you more” already exists. Product “Basic linen foulard” already exists. Product “Basic white foulard” already exists. Product “Black and white polka dress” already exists. Product “Black leather jacket” already exists. Product “Colorful summer dress ” already exists. Product “Elegant sweater with tie” already exists. Product “Polka dot light blue blouse” already exists. Product “Striped colorfull dress” already exists. Slide “Little details make big difference” already exists. Slide “Looking cool” already exists. Slide “Leave a lasting impression on your customers” already exists. no import any page? thanxs and regards

Planetshine

Hi. The sample content works for me. Make sure you have woocommerce installed and enabled before attempting to import data. Also check if your folder permissions allow images to be written on your hosting.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello, before I will buy your theme … Is it possible to add more text / description to the products under the titles of the product? Can I add “more” button to the products listing? Now only title is a link to the specification of the product.

Planetshine

You can add text under the title on single product pages but not on catalog pages. You can add link “more” for the products in catalog, but that will require some editing of code. But that will not be too hard, if you’re familiar with wed development basics.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Sweden

Hello you sold me on that product video! Some pre buy questions… Is this theme compatible with UberMenu? Also is it compatible with revolution slider?

Regards!

Planetshine

Hello. We have not tested compatibility with UberMenu and revolution slider. In general they should be usable with the theme, but we do not know if and what kind of adjustments could be required.

Default-user

Visit my page www.wecase.se I have some trouble with my ubermenu, could u help me?

Planetshine

It looks more or less ok now. Are you still having problems?

Default-user

I guess not, thanks!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Sweden

I cannot click on cart or checkout hmm

Planetshine

Are you still having this problem? What browser are you using?

Default-user

I dont know but while im logged in as admin is doesnt but if i aint, it does work so i guess thats okey :) Another question is the footer… Is it possible to make it as big as content? and not full width? I know its possible but I want to know what code you recommend.

Also wondering if it’s possible to have 1 page checkout as it’s proven sales increase alot with that function. Have a great day!

Planetshine
Hey.

It’s actually the same width as content. The background image just give the impression of full width. Remove that, do some other CSS adjustments, and you should have it looking like you wanted.

I not aware on any plugins etc. that would allow to have one page checkout

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