167 comments found

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

is it support RTL ? i want it in Arabic

Planetshine

Sorry, the theme does not have a RTL stylesheet.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
mpradia Purchased

Hey Guys!

We had installed the latest update, but it’s throws are homepage layout completely out of whack, and so we reverted the theme back to v1.0.6. Is there any idea, what would be causing this. You can see what I’m referring to by checking out the image URL’s below.

Also, in response to a previous post regarding the quick shop, that’s actually what I told the guy who was actually questioning it. He chooses to have his icons on display at the bottom his Mac, which eats away screen space for the browser to expand fully. But he just isn’t picking up what I’m putting down. So I made the recommendation about seeing if we can move the quick shop display box up closer towards the URL bar.

Anyways! Thank you for all of your help. I’ll be looking forward to hearing from you.

Planetshine

Hey, these errors are really strange. It looks like the CSS isn’t fully loaded or something like that. We’re not experiencing anything like this on our and, and so far have not heard of any similar cases. Perhaps, the problem might have been caused by browser cache not being cleared or something like that?

Default-user
mpradia Purchased

Yeah I tried clearing the browser cache. Would it be helpful if I email you the login credentials to take a look please?

Planetshine

Yes, please do that. We’re struggling to replicate this, but with no success.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Poland

How to get sidebar in woocommerce page’s ?

Planetshine

Sorry, this theme does not provide sidebar for woocommerce specific pages like catalog, cart etc.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi, How can I select what products are displayed as featured products. I have tried checking the featured product box on the product page, but that did nothing. Now The featured are just the newest products.

Also, how do I update the theme. Do I have to remove and reinstall or is there an easier way?

Thanks

Planetshine
Hey.

1) Take a look at this: http://planetshine.net/docs/pandora-woo/#shortcodes It shows contents of homepage. The product list is generated by “product_catalog”. It has options for type value. Just set it to featured like. More info here: http://planetshine.net/docs/pandora-woo/#shortcodes

2) Yes, remove and re-install.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Sweden

You did not fix the bug I mentioned at responsive login

Planetshine

Seams to be ok on my end, if we’re talking about the same issue. Can you send me a link/screenshot?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Hey Guys,

We just uploaded to v1.0.8 and the homepage is out of whack too. I can send screenshot in email.

Cheers,

Ian

Planetshine

Hey, check your e-mail ;)

Default-user

This turned out to be a permissions problem on the pandora theme folder. It’s permission were set to 700 and needed to be 755 on this web server.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Great theme, really love it. However, how do I set the “register” option. It’s enabled in woocommerce but when I click “My Account” I only get the login options and no option to register. How do I allow this?

Planetshine

Don’t you have a link with this text “Don’t have an account? Register.” on my-account page? Works on our end.

  • Has been a member for 2-3 years

I want to add Product Category to the menu, but in the “Edit menu” page, I can’t find the Product Category which I have set up before. There only have “shop”, but i want more su-category on menu.

Planetshine

Hey, you can always just add it as a link. Just paste the link url and text, and click add.

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hi happy Monday! Just a quick question. I appears as though we are having compatibility issues with the following plugin http://www.woothemes.com/products/variation-swatches-and-photos/. Do you know if there is a workaround? Thanks! Love your theme by the way.

Planetshine

Can you send me a link your site to support@planetshine.net? We can’t really check this on our end since we don’t have the plugin. Most likely it’s a CSS related issue, that should not be too hard to fix though.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

why when i installed the layout the thumbnails didnt resize to fit? I have to reupload all the product images??

Planetshine

You can regenerate them using a plugin. For example this: http://wordpress.org/plugins/regenerate-thumbnails/

Default-user

thanks you saved my life, another question, how can i set a different color for the top menu (my account, cart, etc) than the whole page?

Default-user

nevermind i got it thanks anyways. great theme!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Sweden

I want to disable responsive. Is that possible?

Planetshine

Yeah. Comment out/delete all the responsive CSS from theme/assets/css/main-stylesheet.css Responsive CSS starts around line 800. /* iPad layout */ marks the spot.

Default-user

I cannot get it to function. The screen is “locked”... Please take a search for my page wecase.se

Planetshine

Ah. Yeah. Try removing this from header.php. <meta name=”viewport” content=”width=100%, initial-scale=1, minimum-scale=1” />

Default-user

does not work :/

Planetshine

Did you put it back there? Because it’s there and I’m pretty sure, that it’s what’s preventing zooms. http://webdesign.tutsplus.com/tutorials/htmlcss-tutorials/quick-tip-dont-forget-the-viewport-meta-tag/

Default-user

Did not work either… :/

Planetshine

Here I did it for a test site: http://planetshine.net/woo/

In header I replaced this: <meta name=”viewport” content=”width=100%, initial-scale=1, minimum-scale=1” /> with this: <!- <meta name=”viewport” content=”width=100%, initial-scale=1, minimum-scale=1” /> ->

If it does not work for you, you must be doing something wrong.

Default-user

Solved it. Is it possible to disable the quick shop while in mobile? Without responsive design

Planetshine

ah. tricky, since there is not width to go by, since removing the viewport. You can try using this to detect the mobile devices and hide the quickshop with JS. http://detectmobilebrowsers.com

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Sweden

Also found another bug. While in quick view. If you click the image it doesn’t zoom i just go to the image page wich i think is not good.

Planetshine

We’ll sort that out for the next update of theme ;)

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Sweden

Urgent!

Hey! I wonder where i can find the following language texts so that I can translate. http://awesomescreenshot.com/0e027p14cf http://awesomescreenshot.com/0d027p0x8a http://awesomescreenshot.com/02227p0v1c http://awesomescreenshot.com/08627p1oda http://awesomescreenshot.com/0de27p2a2e

Please provide me with this information, i’ve been using WPML and codestyle localization and I simply cannot find this. I need help asap.

Default-user
I dont want to remove the “from” But I want to change the fontsize. http://awesomescreenshot.com/0e927pb7f6

As it is on your front-end. When I changed to swedish language instead of english, suddently the size changed aswell.

Planetshine

For the font size: edit this in main-stylesheet.css: ”.catalog .item-block-1” .price

http://awesomescreenshot.com/0e027p14cf – These are woocommerce texts, located in their lang files

http://awesomescreenshot.com/0d027p0x8a – it is in our lang file. Key is ‘Default sorting’

http://awesomescreenshot.com/02227p0v1c – sorry, this one somehow got missed. The text is located in woocommerce/single-product/meta.php. I’ll send you a updated theme with new POT file.

http://awesomescreenshot.com/08627p1oda – woocommerce. Key is “%s for %s item’, ’%s for %s items”

http://awesomescreenshot.com/0de27p2a2e – missed ones. You can find them in templates/header.php, but I’ll also add them to updated POT.

Default-user

Fact is that I couldn’t find any of these above :/ Must be bug with langugage? Or what?

Default-user

Also my question were how i only changed the “fran” font and not price. When I used this theme in english, there were different sizes on thoose.

Planetshine

Really not sure what could be the reason for you not finding the text strings. In most cases they originate from woocommerce. Have you tried updating the plugin to the latest version?

About the “fran”. This one is on us. in theme/woocommerce.php there is a function plsh_get_price_html(). Try replacing the from in there with the appropriate word from your target language.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Sweden

Here is another one, I cannot get the image per variation to work?? Raw installation with only child theme changes

Planetshine

Looks like one of the latest woocommerce versions broke this. I have a fix ready. I’m going to submit to TF soon, but can e-mail you earlier.

Default-user

Please email me

Default-user

I need it before friday atleast

Planetshine

check your email ;)

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Sweden
Why is the quick description not accepting breaks? http://awesomescreenshot.com/0f528b7h97

Look really stupid actually :/

Planetshine

It’s striping all the HTML, otherwise you would end up with a broken markup. There probably is a way around it, by converting the break rows to newline before stirling. I’ll look into that for future updates.

  • Canada
  • Has been a member for 4-5 years
  • Bought between 100 and 499 items

How do i change the Checkout process to the default woocommerce process. I want everything on the same page.

Planetshine

There is not easy way to do that. To change back you will have to edit woo php files, lots of CSS and some JS. You can start by editing theme/assets/css/checkout.css and removing this: .checkout-step { display: none; }. Then remove the parts that hide/show checkout sections in JS code. The file assets/js/theme.js (function initCheckout). After that either remove the buttons from php files in woocommerce/checkout/ files or hide them with JS.

Default-user

Looks like there is big issue with the cart. I am trying to use the Paypal Advance plugin by woocommerce and its not working. It doesnt display the fields on the checkout page. Can you look into this?

Planetshine

check your e-mail.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
hkustlu Purchased

how can I use this feature”Custom styled customer area (shipping address management etc.)”

Thanks

Planetshine

Hey. There is link at the very top of page called “my account”. Once logged in you will get the option look up your orders, edit addresses etc.

Default-user
hkustlu Purchased

Thanks for your answer. I have another question. I just fresh installed wordpress and pandora(nothing else plugin installed). The pages response is quite slowly. Even i open the page in the localhost machine. It will take around 1 mins to finish loading. The problem both happened on my IOS device and other computers.

Thanks

Default-user
hkustlu Purchased

I use the chrome development model, find the problem was caused by widget.js?ver=3.8.1 widgets.twimg.com/j/2

do you know how to disable it?

Many thanks

Default-user
hkustlu Purchased

How can I change all the English words in the pandora theme to chinese?

Thanks

Default-user
hkustlu Purchased

I dwonload the poedit, So the translation problem fixed. And one more question. For the “Share this item: facebook twitter ect..”, As in China, we cannot access to these website, so can I change these to Chinese websites or just simply disable sharethis function

Planetshine
Hey.

The widget.js?ver=3.8.1 widgets.twimg.com/j/2 is used for Twitter feed. If you are not using twitter widget, you can remove/comment out this line from theme/theme-functions.php.

wp_enqueue_script( ‘twitterfeed’, $protocol . ‘widgets.twimg.com/j/2/widget.js’, array(), false, true);

To remove the sharing go to woocommerce/content-single-product.php and remove this: “woocommerce_template_single_sharing();”

Default-user
hkustlu Purchased

Thanks so much for your reply! Problem solved! And is it posiible to add validation check while doing checkout step1. What I mean is: after custmer enter their address, and click “Continue to next step”, at this moment I need to add a validation check, to see whether all the require fileds have been inputted. As now if customer forget input some required fdield , they can still click “Continue to next step”, it is not very user-friendly, as the customer need to all over again for checkout step 1, 2 ,3.

Thanks

Planetshine

In theory possible, but you would have to implement a custom validation. by default woocommerce checkout is one very, very long form, that gets validated after save. We have just splited it into 3 parts, by not showing everything at the same time. Sorry, we have no way to help you more on this.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

How can i set a different color for the top menu (my account, cart, etc) than the whole page?

Planetshine

You can try to paste something like this in the CSS box on theme admin. ”.main-header .row:first-child { background: red; }” You might also want to reduce the padding for ”.main-header”, to have it by the top of the page.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • Sweden
According to this test it seems like Sharethis is slowing down my site, alot. Is this possible to fix somehow? Also, please answer my latest email :) http://p.catchpoint.com/ui/Entry/PW/I/DB0-TJH-o-I453-jQ7u_6.BiLk-AV0AR0-jQ7u_6.BiLk-TJH

Best regard!! :)

Planetshine

We’ll look into this. The only obvious fix for this would be to stop using sharethis and move to something else.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Mexico

I need help, when i use atributs to use variant products when i choose a color for example the image no change, why is the reason of this? is about my version of woocommerce?

Planetshine

Hey, can you please give me a link to your site where to problem occurs? If you want to do this in private, you can e-mail it to me at support@planetshine.net

by
by
by
by
by
by