172 comments found

Hi,

I have purchased your theme and have almost completed the customization. While testing the site before going live found one issue… When I add products using Quick Shop, the items get added twice… e.g. let’s say I add product A – 3 items. My cart shows 3 items. The I add product B – 5 items, My cart shows 13 items. Which means product B items are getting added twice. I checked on your Demo site also. Same issue is present. It happened when I added third product. I have done Google search for such kind of issues. Found out that this is a known issue – Double add to cart issues Check your page source for any empty background-image (css) properties, or img and link tags with empty src/href attributes. These can cause pages to load multiple times.

Here is the link where I found this – http://docs.woothemes.com/document/known-conflicts/#section-7

I have tried to debug this but am not able to…. Please help as the site needs to go live soon.

Thanks in advance.

Planetshine

Hey, check your e-mail ;)

Default-user

It WORKED!!! :) thanks a lot….. One last request if possible…. The Quick Shop window does not close automatically after adding product to cart. I have seen it in Woocommerce Quick Shop plugin demo. Is it possible to have same feature in this theme.

By the way I must congratulate you on excellent theme!!!

Planetshine
Yeah, you can get this done by making a minor edit to the theme files. Open theme/assets/js/theme.js and find this function: “initQuickShopAjaxSubmit” (around line 377). Paste this:
pandora.closeQuickShopPopup();

after this:

                jQuery('.ajax-form-submited-wrap .ajax-form-loader').hide();
                jQuery('.ajax-form-submited-wrap .ajax-form-submited-success').show();

I’m really glad you like it! If you feel like it, you can give Pandora a review in Downloads section of your TF profile ;)

How do i set up the “view more items” section?

Default-user

I say this because the blank page returns a “Fatal error: Call to a member function is_visible()”

Default-user

www.Lsdapparel.com

Planetshine

Hey. This is an extremely strange bug. Can I get a temporary access to your wp-admin to inspect this myself? I would really appreciate if you could send this over to support@planetshine.net

I have posted a query 4 days back, also sent the same to you through mail… haven’t got any reply yet! ... Hope to get some feedback soon.

CCLM Purchased

Hello there,

I am using GravityForm with your theme, but all (Select) or Dropdown menus are missed up.

and look at the (Country) field, as well (You are contacting us for a) field.

If I tried to put the width:200% or 50px, it solves some of the problem, but creates others.

Appreciate your help here. Thanks

Planetshine

Hey, I’m not seeing anything wrong with the forms right now. Did you manage to fix this on your own?

Hi there. Great theme! Quick question. The image zoom feature doesn’t seem to be working with Quick Shop when I view my site in Chrome. It works in IE though. But in Chrome it just shows a black overlay but the image doesn’t pop up. Got a fix for this?

Default-user

oh wait…hold that thought. It came up – just took a really long time.

Planetshine

If your internet connection happens to be a bit slow during the loading of zoom it might have some problems. Let me know if the problems persist.

kmk1325 Purchased

Hi- I need to change the “Select A State” on the checkout form. I have added a hook to the functions.php and changed the label on the outside of the chosen form, but I can’t get the “Select A State” to change inside the dropdown box. It’s in two places inside the dropdown. Can you please help me get this? I need it to say “Select A Region” instead of “state”, Thanks for your help!

Planetshine

Hey, check your e-mail ;)

Hi,

The theme is great! We are almost finished setting up the site but we would like to change how the product image is showing. The product image thumbnails on home page and product pages are all centre cropped. However, we would like to show the full image or the products. We have already setup the WooCommerce to not hard cropped the catalog, product image and thumbnails but the page still show a cropped image. How can we show a full dimension rectangular image instead of the centre cropped square image?

Planetshine
Hey, theme uses it’s own settings for this. You can change them in theme/settings.php. Look for ”$image_sizes”. Try changing these:
'product_single' => array( 470, 470, true ),
    'product_catalog' => array( 214, 214, true ),
    'product_catalog_small' => array( 94, 94, true ),
to
'product_single' => array( 470, 470, false ),
    'product_catalog' => array( 214, 214, false ),
    'product_catalog_small' => array( 94, 94, false ),
Default-user

Thanks! We have the new thumbnails after regeneration. Seems we have to change the CSS as well.

Is it possible to have the header hidden until scrolling down?

Planetshine

Hey, it’s possible, but not a default theme feature. This will require a you to make some serious modifications to sites code. I’m not aware of anyone having attempted something like this before with Pandora, so unfortunately I don’t have any examples to show you etc.

Is there some code to center the logo on the desktop version, just like on the mobile devices?

Thanks

Planetshine
Hey, It’s possible but will require you to edit some CSS. Open theme/assets/css/main-stylesheet.css and find this: ”.main-header .logo”. Add something like this to it:
display: block;
text-align: center;
After that adjust slogan and move other elements into place as you like them.
eliteapu Purchased

Hi – I see you were sending people a more complete demo file with additional pages. Can you please send them my way as well.

seanmckay1@gmail.com
Planetshine

hey, check your e-mail ;)

outsource Purchased

Has anyone used the plugin paypal for woocommerce with this theme? Does it work? I am having problems with paypal standard as some buyers are confused by the paypal payment window and cancel if they want to use credit card and not paypal to pay. I need the paypal page to show pay by credit card as default and this plugin seems to offer this option – any help or advice is much appreciated.

Planetshine

Hey, some of our customer have used this, but there were some issues with it. The paypal standard worked much smoother since it’s by definition a part of the woocommerce itself.

Default-user
outsource Purchased

Can you recommend a plugin that will allow when user comes to paypal payment screen to show the credit card option first (i.e. tab opened) instead of paypal account login. Thanks.

Planetshine

Sorry, unfortunately I’m not really familiar with such a plugin.

Kamakea Purchased

Hello the “add to bag” button doesn’t appear on my shop. Please help,

Planetshine

Hey, Can you give me a link to where this happens on your site? If you don’t want to do it publicly you can e-mail me to support@planetshine.net

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