67 comments found

Hi. One of the easiest themes I have ever used – and I’ve used a few! Just a quick one. The enquiry forms from the widget and on the contact page don’t work, even though I have popped in my email address. Any ideas?

wellthemes

Hi,

Thank you so much for such a nice compliment. You are welcome to ask as many questions you have, no worries. Regarding the contact page, have you set the reCAPTCHA API keys? The contact form requires it in order to prevent the spam. Go to your theme options and add the keys there in the contact page tab. If you have already done that and you can see the reCAPTCHA appearing on the contact form, it should work fine. If it still doesn’t, then you will need to check if your server allows php mail() function.

If you need further help regarding this, let me know. If you have liked the theme and support so far, could you please rate it 5 stars on themeforest? I would really appreciate that. You can login to your account on themeforest and rate from your downloads page. Thanks :)

Default-user

Ah thank you I thought that was an option. Will rate you now. Thanks.

wellthemes

Thank you very much for the rating. I added the recaptcha, because otherwise wordpress based websites get quite many spam messages, so its always a good idea to use it. If you would want to remove it, it is possible, although I wouldn’t recommend that.

hi, Great template ;)

I have an error in the slider when connected to the admin. A big white blank space is displaying under the homepage slider but only when i’m logged in ! here it is : http://electricnews.fr Best regards

blackspirit

wellthemes

Thanks :)

I checked your website and did not see any problem, but as you said it appears only when you are logged in, it would be because some of your plugin. You can easily check using Firebug that what is causing that empty area below the slider. If you dont know how to do that, you can send me your username and password by email and I can look for you. You can send that by email using the contact form in my profile.

blackspirit

Hi and thank you for your answer ; it’s now fixed but i’m not sure how i did it ;)... I’ve updated some plugins and work on the responsive css again to find some errors ; (i had wrote some extra media queries)

wellthemes

Hi,

Glad that you managed to fix it. If you have liked the theme and the support, could you please rate it 5 stars? I will really appreciate that. You can login to your account on themeforest and rate from your downloads page. Thanks.

Regarding the blog page, is there a way of hiding certain categories so they don’t appear?

wellthemes

Hi, I reply to all messages I receive. I have not received any message from you. Could you send it again. Use the contact form in my profile? I’m asking to send email because that way I can send you code samples etc., its hard to post code here because it doesn’t format well.

Default-user

I will try again.

wellthemes

Thanks, I have replied to your email.

nice theme but i have a problem with its contact form its contact form is not working please visit check it out it here. : http://freshtech.us/contact-us/

wellthemes

Thanks. You will need to add the reCAPTCHA API keys in your theme options. It is required to prevent the spam. You can get reCAPTCHA keys for free here: http://www.google.com/recaptcha/whyrecaptcha

Hi there,

I have a website running Pandora but it suddenly stop working properly on the last days. I’ve look up and there’s an error associated with flexslider on the home page. Also the sidebars are not showing up. Were there any issues regarding the above mentioned? Thanks a lot.

Website is: http://maragogi360graus.com.br/

mpassos

Hi, I noticed the error was duo to the Tweeter widget. Also the facebook widget is not showing properly, but disabling the WT Tweet was what solved the question. Still trying to find the issue so I can put my WT Tweet back. Any issues regarding wt tweet? cheers

wellthemes

Hi,

Please post your questions using the same account you used to purchase the theme and I will be glad to help you. Thanks.

mpassos

Ok, I will do that shortly. Just waiting for the client to send his themeforest.net login credentials. Will get back to you ASAP.

barteau Purchased

Hi, it’s user ‘mpassos’ from the comments above now posting from the account who purchase the item.

Hi, I noticed the error was duo to the Tweeter widget. Also the facebook widget is not showing properly, but disabling the WT Tweet was what solved the question. Still trying to find the issue so I can put my WT Tweet back. Any issues regarding wt tweet? cheers

wellthemes

No, I dont think that you need to change regenerate the keys after changing the password. I will look further into it, you can also check and see if it works fine for you now.

Default-user
barteau Purchased

Ok, I will check again ASAP and get back with the results. Want a printscreen if all the values turn to ‘A’ again after it crashes? thanks for the support.

wellthemes

Sure, if you would need help with anything, you can contact me and you can send the screenshot. Send an email using the contact form in my profile.

Fillner Purchased

Hi,

I bought Pandora blog theme today and don´t know, how is possible to change style of blog, for example. I see 5 examles of homepage, but I can´t change it, when it´s installed on my WodrPress. And second question – is it possible to change text in buttons? For example – Read more… (I´d like to change it from english to czech language). How can I do it? Thank you for answer and sorry for my english…

wellthemes

No problem, I will try to help as much I can.

If you want to make the homepage same as demo Homepage 2. You do not need to make any change in the css. All you need to do is just create a homepage and select the “Tabs Section” and any other section which you want. After that you can select widgets for the sidebar and the footer from the widgets page on your dashboard. It will be same as demo then.

Regarding the second question, just send me an email, and I can tell you in detail which file and line number you need to change, then you can change by yourself. Hope it helps.

Default-user
Fillner Purchased

Thank you,

my e-mail is: zeusbug@seznam.cz , I´ll change the language, if you tell me how..

And second question is – where I find the settings for big slide preview pictures on home page (like in demo Homepage 2)?

Have a nice day, Karel

wellthemes

Please use the contact form in my profile and send me the message and I will get back to help you with the language. The slider gets automatically the featured image from the posts. You can see the available slider settings below the text editor when you edit the page.

Hello there,

If i buy the theme and it doesn’t fit my blog, can i exchange or get a refund?

wellthemes

Hi,

The theme automatically resizes the images to the required sizes. If you have previously uploaded images, you can either edit posts and reupload the featured images, or use a wordpress plugin to auto generate the thumbnails. When you will upload the new thumbnails, there wouldn’t be any problem. If you need further help regarding this, let me know and I will be glad to help you. If you are still looking for refund, you can contact envato. If you have more questions, let me know :)

Default-user

I checked some of the links people who purchased the theme dropped and i noticed that the featured image is showing above the title, is there a way to turn it off?

wellthemes

As I said earlier, if you have previously uploaded images, you can easily resize them using the plugin. Yes there is way to turn it off, let me know after you have purchased the theme and I can help with that.

Error

wellthemes

Replied to your question above.

Hi,

in the demo home you have a carousel with 3 featured on right. How I can add this to my page? I don’t find it.

Ty

GeimsDesign

I don’t find it.

wellthemes

Send me an email using the contact form and send me your WordPress username/password so that I can help you further.

GeimsDesign

Sent.

Hi! This may be a silly question, but I have only used themes that were available right in my website “admin-wp” that Wordpress already has available to me. If I purchase the Pandora theme, how will I migrate it to my Wordpress website admin to use? Thank you for your help!

wellthemes

Hi,

Thank you for your interest. Do you have wordpress installed on your host? If you have it installed, its very easy to just use any theme there. All you will need to do is to upload the theme file, which you can do from your dashboard. If you would need any help installation, I would be glad to help you. If you have more questions, let me know :)

mtb-vco Purchased

I’m looking for a mobile version for this theme. I’ve checked wptouch and mobilepress but they don’t work well. What can i use?

wellthemes

Hi,

The theme is already responsive, so you do not need to use any plugin such as wptouch to make it work. If you want to change anything in the responsive layout, you can change it directly in the media queries which you can find in the style.css file. If you have further questions related to this, please use the contact form in my profile to send message.

Hi, i’ve tried to install infinite scroll on my website but it’ not working. I choose #content as “Content Selector” and .post as “Item Selector”... Can you help me ? Best regards ;)

blackspirit

...and now i just post one comment on my website…and all the dates are displaying 22 february 2014 ! Really strange.

blackspirit

I try to copy the content between <div class=”featured-page »> inside my index.php, in the DIV#content but the posts doesn’t appears ;( Only the sidebar

I’m not a php dev so i don’t know exactly if there is something to add to the php. I know that it’s not your job to help me to include these php modifications, so if you have an idea it will be cool If not thanx again for your support and your help ! ;)” />

wellthemes

That’s no problem. Please send me an email using the contact form and I will get back to you.

Hello! Great Template! I have a pre-order question.

Is it possible to change the review system to a “user-rating” system like in the “pacific theme” including rich snippets support?

Best regards

wellthemes

Hi,

Thank you very much for your interest. If you want to use the user rating, the easiest way would be to use any plugin with the theme. There are some free rating plugins available. If you have more questions, let me know :)

First of all: This is an amazing Theme. Well done :)

A few Days ago i’ve updated my Wordpress to Version 3.9 and now all Shortcode-Buttons in the Visual-Editor are gone. How can i fix it? Please help :)

Thanks a lot

Stanlay

wellthemes

Hi Stanlay,

Thanks. Yes, the WordPress 3.9 has lots of changes in the editor, thats why the shortcodes button does not appear there anymore. I will update the theme during next week and it should fix it.

How does works the columns?

wellthemes

Hi,

If you want to create the columns, the best idea would be to use any plugin for that. There are several free plugins available for the columns shortcodes. If you will need any help regarding this, I would be glad to help you. If you have more questions, let me know :)

Default-user

Hi, i´ve already purchased the theme and i need to know how can i add the slider,or other full options?

wellthemes

Thanks for purchasing the theme. Please post your question using the same account which you used to purchase and I will be glad to help you :)

HI can you advice me the best plugin to work with columns? I need to order the footer widget area 1;2;3;4; in columns in the same div

wellthemes

Hi,

There are several free plugins for the columns on the wordpress.org. The best idea would be to test them by yourself and see which suits you best. You can try for example: https://wordpress.org/plugins/columns-plugin/

Hi, i´d like to know how to hide the author of the post in home page.

wellthemes

Hi,

Could you send me a message using the contact form in my profile and I will get back to you.

I´d like to know how to remove the author´s name on the homepage(Featured page)?

wellthemes

Hi,

Please send me an email using the contact form in my profile and I will get back to you with the instructions.

HI, i need to know how to show a category post list in two columns

wellthemes

Which category post did you mean?

Default-user

I need to show a post category in a page, but in two columns. Or just to creat a blog page that only shows some category of posts

wellthemes

So you want to create an archive page for the category? Do you know when you click on a category name, you automatically go to the post category archive where you can see the posts in that category in 2 columns. Therefore I do not think there is any need to create any additional category page. However if you still want, there is a page template for the blog, you can use it, it displays posts from all categories.

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