633 comments found

Hello,

Is the theme compatible with wp 3.7, also when i create a new page the icons in visual editor do not appear. is it bcoz i have updated the theme to wp 3.7

ThemeMakers

Hi there,

I’m afraid no, it’s not compatible.

Regards, Alex

arvindkukreti

any plans of updating the theme to support wp 3.7

ThemeMakers

Sorry, but maybe in future

Hello,

Can you help me out with one issue, my logo is a little bigger in terms of height…the logo appears proper on homepage but other pages the background image in the header gets smaller and my logo comes half on the header background and half just above the menu.

arvindkukreti

Hello, if u want i can give u access to the website once and see if u can find some issue, also if its a database issue what is the solution for the same. Since i am unable to make site live since more menus are not being added. i am sending u the login details via your profile page.

arvindkukreti

any update guys…i am unable to add any more menus to the website and hence i am unable to make the site live…

ThemeMakers

Hi there,

I’d suggest you to register in our support system and submit a ticket there for getting qualified assistance. Our managers will gladly help you to solve the problem.

Regards, Alex

Hello crew, I’m working on a site with Paradise installed WP 3.7 do you know how to fix the Breadcrumbs links where is it exactly in theme options? so far links don’t point well thanks

Default-user
http://tinypic.com/r/104kga0/5 I don’t know why it to show “posts classified under”
Default-user

how is the screenshot? what do you think is the reason it points to “posts classified under” instead of returning to the category and how do I set it right in theme options or Css

ThemeMakers

Because the breadcrumbs plugin works that way. If you need to change that, you could edit the code by yourself.

Hi

I have an issue with the theme. My website is: http://www.peterdoswell.co.uk/

When you click Psychic Articles from the top menu and click the Read more button on one of the posts, just the title is displayed and none of the text, image etc. Would you know how to fix this?

regards

Alex

ThemeMakers

Hi there,

I’d suggest you to register in our support system and submit a ticket there for getting qualified assistance. Our managers will gladly help you to solve the problem.

Regards, Alex

dnsbd Purchased

This theme Version 1.4 is not compatible with PHP 5.4 version.

ThemeMakers

Yes, you’re correct ;) Thanks for the feedback!

hi,

I am using paradise (this) theme on my website. My hosting company (bluehost) is updating their softwares and now they have php 5.4 But they said Paradise (This) theme only support php5.2? Yesterday my website went offline when hosting company updated their php version? And they are suggesting me to update theme as they will not have php5.2 version in coming days?

Can you tell me will u update your theme to support with latest php version as well as wordpress version?

Or Do you have solution for these kind of issues?

Please answer these question ,

Thank you..

ThemeMakers

Hi there,

I’d suggest you to register in our support system and submit a ticket there for getting qualified assistance. Our managers will gladly help you to solve the problem.

Regards, Alex

Hello, Where can I find the purchase code and the license certificate?

ThemeMakers

Just click the link which is next to download button in your “Downloads” tab for the item.

Regards, Alex

cardenitas

I’m sorry, maybe the it changed recently, Next to my Downloads button, I only see the Regular License link, checkout this image:

http://jmp.sh/v/7lHD2INxYHefCoM0NMpQ
ThemeMakers

In your screenshot you see the green button, right? Just click it and there will appear two options. One of them will be the file which contains both license certificate and purchase code.

Hello,

My current version is 1.4 how do i update to 1.5 are there specific files that were update or we need to upload the entire theme again.

ThemeMakers

Hi there,

Simply upload and replace the current files and click the button “save options” inside theme options panel.

Regards, Alex

Hello can you provide complete dummy contents.

ThemeMakers

This theme includes the file of dummy content.

Will there come a new version that is wordpress 3,1,9 supported

ThemeMakers

Unfortunately no, we are not going to update this theme to support wordpress 3.9.1.

Regards, Alex

Hi, I try to help a friend of mine to recover his Paradise Theme functions.php file but he lost all data access to his account. Now, his site have some troubles (please check: http://puntagallinastour.com/wp-admin/) How can i get the functions.php original file of Paradise Theme to fix it?

ThemeMakers

Unfortunately we do not provide people who are not our customers with the theme support.

bwiz11 Purchased

I’m trying to randomize Portfolio items in a widget area. Is this possible? If so, could you please shed some light on it?

I’m using the portfolio as a means to display event sponsors, so date ordering isn’t important. Thank you!

ThemeMakers

Hello bwiz11,

I would suggest you submitting a ticket in our support system with access details provided and our support guys would be glad to assist you regarding this matter.

Best regards, Jack

Hi where can I download the update from version 1.1 to 1.5? theme installed on a client of mine, using WP 3.91. works out well the developers are long ago, I don’t have any license for this theme. should we upgrade or its no worries, thanks

JackTM
JackTM Author Team

Hi there,

You need to login to your account which you were using for purchasing the theme and download the 1.5 version from ThemeForest in Downloads section, that is the only option since you need to prove that you’ve purchased the theme and you need to have a license ID for it. Please note the theme works properly with WP 3.8 and we are not intending on updating the theme to get it compatible with WP 3.9 as we mentioned in notification posted on the theme details page.

Regards, Jack

Default-user

Ok Jack, How can we restore a license key of a theme installed in the past, by former developer, which I’m not familiar with, my customer says it was licensed. does the license key available else where than email and user account?! or is it also shown in a file inside the theme folder if it’s licensed. I see you don’t plan to upgrade your theme. regards Eyal

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