631 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dmulderw Purchased

Hi,

I’ve been trying to add multiple custom sidebars through the sidebar management menu as done in your screencast for unlimited sidebars, however I can only have a maximum of 3 sidebars. If I try to add a fourth one, the name of it overwrites the name of a previous sidebar, leaving me with 3 sidebars. How do I add more than 3 sidebars? Thanks, David

ThemeMakers

Hi David,
If you have such problem with creating sodebars I’d recommend you to follow the steps below:
1. drop your database
2. upload and then activate the theme from scratch
3. go to your Appearance->Widgets and create there as lot of sidebars as you want and then add your content to pages etc.
Thats all, enjoy the theme ;)
Regards,
Alex

  • Has been a member for 1-2 years

Hi,

First of all. Very BIG KUDOS to you guys for an excellent theme. I was wondering on how to create my own templates in this theme.

Thanks

ThemeMakers

Hi Bharath89,
Glad you liked that template! Thanks!
Re the template creation, you can create any in usual wordpress manner as it says at codex.wordpress.org. Regards,
Alex

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi Guys…great theme by the way! I just have one problem I would like your advice on please…

Whichever base font i choose in the admin for the main content…for some reason it seems to default to Times.

I really want to use one of the serif fonts available in the admin options, but whichever i choose makes no difference.

my site is http://lasernailclinics.co.uk/wp/

Could you please let me know how I can change this?

cheers!

ThemeMakers
Hi projectxdesign,
There is only one this should be changed in stylesheets/custom.php:
Replace the line below:
include_once $_SERVER['DOCUMENT_ROOT'].'/wp-load.php';
with the code:
//*****
$css_path = $_SERVER['DOCUMENT_ROOT'] . '/wp-load.php';
if (!is_file($css_path)) {
    $css_path = '../../../../wp-load.php';
}
include_once $css_path;
//**
Regards,
Alex
  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi Alex,

Here’s a screenshot of what I see. No check box as you can see… http://awesomescreenshot.com/0b8i87227

Thanks for your input. Regards

David

ThemeMakers

Hi David,
Can you please let me know which theme version are you currently running?
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I need to update WP to 3.4.2 but first I need to update this theme. Noticing that automatic update is not a provided option within WP, so I assume it has to be done manually. Is there some documentation available on how to update the theme to 1.3? I can’t afford losing any information on the site, so I would prefer guidance here. Thanks

ThemeMakers

Hi carlamaree,
For proper installation please do the following things:
1. activate another theme (for example twentyten)
2. click delete “Paradise” (your current version)
3. Upload a new “Paradise” to your themes folder and then activate it.
That’s all.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dmulderw Purchased

Hi Alex,

Normally I use Chrome browser and everything looks great. When I opened my site in IE 8 to check compatibility, I noticed that the borders (eg. thin gray border around slider, thin gray borders around sidebar widgets, thin gray border around main content, separating line in drop down menu ) are not showing. How do I make these borders appear in IE 8 ?

ThemeMakers

Hi dmulderw,
Unfortunately there is no any option in this theme to make all borders for IE8 worked. The only way is to make some editions in css file.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
dmulderw Purchased

Thanks for the reply Alex. Can you get me started on what editions to make to the css file to make the borders show? I don’t need all the specifics, but if you could tell me what areas to target and code styles for IE 8 I would appreciate it.

ThemeMakers

Hi dmulderw,
I’m sorry, we can’t offer any custom work for our customers. The theme works as it is shown on a demo. Any other editions can be done by their own.
Regards,
Alex

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi Alex,

I have the version Paradise 1.0.1 par ThemeMakers, so I guess I need an update to be able to dis-activate the Box on the homepage. Is there just a line of code I can remove? I’m a bit nervous to make an update and destroy all the settings I already made to the site.

ThemeMakers

Hi DavidPoirot,
To update the theme correctly you just need to rewrite all the theme files via ftp.
Please let us know if you need any other assistance.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, purchased and love the theme. I have Version 1.2 installed… the newer version doesn’t happen to have Pinterest added as a social networking icon does it?

If not, there isn’t a spot i can add the html code in the appearance editor and it not mess up anything is there (I kinda tried that already to no avail)

Thanks

ThemeMakers

Hi SOSOURDESIGNS ,
Your right, there is no pinterest social icon there. You can just reupload your one via ftp instead of any other and use it as yours then.
If you’ll need any other assistance please let us know.
FYI support for all our themes and templates is conducted through support forums where you can start a new thread about your problem and we will help you with that as soon as possible.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Alex, I have just purchased this theme and i am attempting to make it into a portfolio home page. How can i do this? I have read through for the past 5 hours but have not found any solution. I had also copy the code to make it seems like your demo, it’s close, but not what i want.

The reference site is sglaunch.com

any help would be greatly appreciated. Thanks!

ThemeMakers

Hi sandaratian,
Okay, can you please describe all your needs before any suggestion?
FYI support for all our themes and templates is conducted through support forums where you can start a new thread about your problem and we will help you with that as soon as possible.
Regards,
Alex

Default-user

Hi Alex, Thank you for the prompt reply

My needs is a portfolio home page and subsequently every page exactly as the same like the reference site sglaunch.com

I think the site also has a javascript to grab the category “hot launches” & “Recent launches” which you can expand and collapse on their home page.

to conclude my need is exactly the same as sglaunch.com 1. portfolio home page or: 2. the collapse and expand feature(i’m assuming it’s some sort of script to pull the contents from a certain category) 3. why are their menu in “category” but its in portfolio layout

appreciated for your attention, if it serves better convenience i will start a new thread in the support forum. thank you once again.

Default-user

Hi Alex, it’s been awhile hope you been well. haven receive a reply from you. please help please..

ThemeMakers

Hi sandaratian,
Support for all our themes and templates is conducted through support forums where you can start a new thread about your problem and we will help you with that as soon as possible.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi Thememakers! The Paradise theme appears to force summary posts even when I select full-text post in Wordpress. Is there any code I can chuck in somewhere that will override this setting to make my blog posts appear full length rather than in summary format?

Cheers!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • India

Hello,

I have the old version of the template and wanted to upgrade to new version so that my site is compatible with wp 3.5

can you let me know which files are needed to be updated so that we can upgrade to new version. We have used custom code in many files hence uploading everything would make things a little difficult for us.

ThemeMakers

Hi arvindkukreti,
This theme wasn’t tested on WP 3.5 yet. Please let us check and then we’ll notify you.
Regards,
Alex

arvindkukreti

Hello,

I have the old version of the template ver 1.2 and wanted to upgrade to new version so that my site is compatible with wp 3.5

can you let me know which files are needed to be updated so that we can upgrade to new version. We have used custom code in many files hence uploading everything would make things a little difficult for us.

ThemeMakers

Dear arvindkukreti,
Unfortunately we don’t monitor all the changes in files for this theme.
It would be better if you upgrade the theme and then make all your necessary editions again.
Sorry for any temporary inconvenience.
Regards,
Alex

arvindkukreti

Hello I upgraded the site, but now i am facing an issue. On the home page when i used 3 columns with images, the images do not appear while the link of the images is correct. when i do copy image location and paste the code in some other browser it shows this error :

A TimThumb error has occured The following error(s) occured:

You may not fetch images from that site. To enable this site in timthumb, you can either add it to $ALLOWED_SITES and set ALLOW_EXTERNAL=true. Or you can set ALLOW_ALL_EXTERNAL_SITES=true, depending on your security needs.
ThemeMakers

Please set permissions of 777 to cache folder, then all images will appear.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
shyguy Purchased

When could we expect an answer? I am interested to in this question. Thanks!

ThemeMakers

Dear shyguy,
Could you please remember which question have you asked and where?
Regards,
Alex

Default-user
shyguy Purchased

I am talking about the WP-3.5-question of arvindkukreti. Thanks!

ThemeMakers

We’ve just checked the theme compatibility and notified that it’s not fully compatible with wordpress 3.5, it needs some improvements.
Please wait for a few days until we do the update for this theme.
Please follow us on our Twitter feed or Facebook to be always notified with any news/updates for our themes.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
KCM Purchased

Hi, Ive used this theme on a few websites, however for some reason, when I update the background of one of the versions, and click save, the changes do not take place.

Can you let me know how to change it?

Regards,

KCM

ThemeMakers

Dear KCM,
Thanks for using our theme, we’re really appreciate that!
We’ll need some additional info before the support please.
Could you specify your websites’s links? And please make sure you purchased as many licenses as many domains you have with using of this theme.
Regards,
Alex

Default-user
KCM Purchased

Hello Alex, Yes so I purchased the theme for this website – http://girlsdopoker.com/ (background works fine). I want to amend the background for this website and happy to pay licence (which I have not paid yet). http://holeinthewall.com.mt/

Can you send me the direct link to pay for the added licence please?

Thanks

Kristal

ThemeMakers

Dear Kristal,
It seems you’re using our very first theme version for both domains. If the first one works well there is no needs to make any change.
Re the second one I’d recommend you to download the fresh theme version and re-install it to get it work in proper way.
Re the purchasing license for second domain you just need to go to your account and purchase the same theme again, so you’ll have 2 licenses for your two domains.
Please let me know if you need any other assistance.
Regards,
Alex

Default-user
KCM Purchased

Hi Alex, Ahh, ok thank you very much! Ill purchase the newer version once I get home then for the 2nd website. Regards,

Kristal

ThemeMakers

Thanks Kristal

Default-user
KCM Purchased

Done. Will let you know if I have probs with the background. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Sweden
KatC Purchased

Hi -Theme Paradise, My site is bjmmaskin.se. The page title do not display which contain special characters ö ä å. You can click at top navigator ’ Produkter’ , then click at any items below. The text display or top navigator is correct, but special characters missing in page’s title. -I can not get in your support forum. I filled all the register form and submit but I can not log in.

ThemeMakers

Dear KatC,
The main reason because font family you’re using for titles doesn’t support your special symbols. Just go to theme options and choose the font family which supports your symbols for titles.
Could you please provide me with your username for forum? And I just wanted to make sure if you checked your spam folder in your mailbox, the register data may have come there.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hey, I updated to WordPress version 3.5 and now I have problems with your theme, can I get the latest version of your theme so i could keep use it?

ThemeMakers

Dear yonalilach,
Sure, you’re allowable to re-download the latest theme version. It works on latest wordpress. Simply re-download and re-install it.
Regards,
Alex

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I can’t seem to figure out how to add pictures to the slider. I assumed it was the featured image option when making a new post.

ThemeMakers

Please take a look at theme documentation, all the necessary info there.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Found it, ty!

ThemeMakers

Glad to hear that!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Is there a way to have the sidebar widget and have the bottom widget used at the same time? The only way I seem to do it is to enable them both. However there is no options to add separate widgets to the bottom, only add the to the side. The bottom widgets are the same as the side.

ThemeMakers

Dear ebaker1973,
You’re able to choose any widget on a page you want, you can also use separate widgets for footer and sidebar from the page or post.
Regards,
Alex

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Found it, there was an option to add it.

ThemeMakers

Sure. Glad to hear that!

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