80 comments found

sannas Purchased

Hi am having lots of probs with this theme… i thought i could add a slider to eatch page with diff dimensaions etc.. you cant!

there is no box to enter custom css?!

its quite limited – the searh box is inline with menu items, if you add 4-5+ it all goes out and looks messy

THEMEPLE

Hello, Please write in our support page and we will help you to customize theme. Best Regards!

sannas Purchased

there is a PHP error outlined at top of page in back end when you click on the layer s;lider

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Warning: file_get_contents(/websites/LinuxPackage05/47/7e/ca/477eca-112838.webfusion-hosting.co.uk/public_html/intelliglobal/wp-content/themes/paralex/plugins/LayerSlider/docs/exportimport.html) [function.file-get-contents]: failed to open stream: No such file or directory in /websites/LinuxPackage05/47/7e/ca/477eca-112838.webfusion-hosting.co.uk/public_html/intelliglobal/wp-content/themes/paralex/plugins/LayerSlider/layerslider.php on line 190

THEMEPLE

Hello, I cant understand this problem must be goes something wrong with your installation. Read our documentation or write to our support and we will try to fix this for you! Best Regards!

sannas Purchased

sorry dont know what you mean?

i done the updates listed one wordpress and other two plugins -

still i get this error

Warning: file_get_contents(/websites/LinuxPackage05/47/7e/ca/477eca-112838.webfusion-hosting.co.uk/public_html/intelliglobal/wp-content/themes/paralex/plugins/LayerSlider/docs/exportimport.html) [function.file-get-contents]: failed to open stream: No such file or directory in /websites/LinuxPackage05/47/7e/ca/477eca-112838.webfusion-hosting.co.uk/public_html/intelliglobal/wp-content/themes/paralex/plugins/LayerSlider/layerslider.php on line 190

THEMEPLE

Try to install dummy data maybe you have problems with your installation. LayerSlider is included in the theme and works well. You must have problem with your installation. Best Regards!

sannas Purchased

plus the slider… where are this easy to use options for height width etc?? and the slider on the homepage is not like the slider on the demo…

where is the add your own CSS box.. i f had know it wasnt there i would not have purchased the theme cos i need that

THEMEPLE

Install the Dummy data it is so easy. Find it on Theme Options or read carefully our documentation. Write to our support page for more information’s. Thank You!

Default-user
sannas Purchased

sorry… i have installed dummy data.. still doesnt look like the demo.. plus.. where is the support page abd is there or isnt there any place for custom css?

I’m getting 2 x warnings right on theme activation (with plugins turned off) WP3.5.1

“Warning: Invalid argument supplied for foreach() in /home/safehous/public_html/wp-content/themes/paralex/header.php on line 126”

“Warning: set_time_limit() [function.set-time-limit]: Cannot set time limit in safe mode in /home/safehous/public_html/wp-content/themes/paralex/themeple_framework/system/themeple_controller.php on line 43”

THEMEPLE

Hello,

Write to our support page for all your problems and we will try to help you!

Kind Regards!

sannas Purchased

Which support page? where? – am sorry but can you at least answer this question, is there or isnt there supposed to be a box where i can enter custom CSS?

THEMEPLE

No we haven’t a box for this. If you want create an another css file and import it to the style.css.

Kind Regards!

Hello, I have some problems with your template and I write to your support page but… the answare is quick and simple: “read our documentation – install dummy data” :( Okay! Humm, I install the dummy data but the final look is not the same as your online demo… Poor support—> Bad news for me, now I’m alone with my purchase…

THEMEPLE

Do you have downloaded our latest update?

sodapop38

Ok thanks, the last version is much better.

cycloids Purchased

hello, if i want import dummy content over “Import Dummy Data” in the Theme Options Panel, i become a error “Error. please try again” where is the problem?

THEMEPLE

Hello,

Do you have installed wordpress importer plugin? If you have please disable or remove this plugin because it cause conflict with our import dummy data.

Best Regards!

it’s possible to put vimeo or youtube vĂ­deos in the home?

THEMEPLE

Yes you can put vimeo or youtube videos with page builder, page content element.

You have only to put the iframe on one page or post and show it on every page you want.

Kind Regards!

Hi, I am planning to buy a copy of the theme – maybe two. I have three questions for you.

1. You mention a support page. Is the page same as the comments section or is there a different page?

2. Does the theme have a child theme so that I can make changes to the css there?

3. Does the latest version contain a section for css changes?

Thanks for your help. Mohan-Iyer

THEMEPLE

Hello,

1.Our support page is http://themeple.ticksy.com/ we support all buyers.

2. You can make css changes in style.css or create a file for and import it in style.css (we can help you to do it)

3. In the panel option doesn’t and an section only for this reason but you can do it without problem in style.css

We help clients with css customization too.

Best Regards!

May I ask a question before purchasing? Is it possible to reduce the width of the slider on the home page so that it can be half-width and I can put a column or content next to it? Or must the slider be full width? Thank you!

THEMEPLE

Hello, Yes You can do that you can use our drag & drop page builder and make any config. you want.

RatQz Purchased

I am not satisfied :( A lot of problems.. please update theme.

THEMEPLE

There will be an update very soon but if you are having problem with the the please contact write a to our customers support page Looking forward Regards

smagha Purchased

Sent you a support request 3 days ago. Still no response.

THEMEPLE

Hello,

Sorry for the late response. Have lot of work and Sunday is holiday this is the reason.

Best Regards!

Hey, is it possible to make more than just 1 custom contact form? I would like to make muliple ones but I don’t know how to or if its even possible.

THEMEPLE

Hello,

No isn’t possible, you can use some plugins do to that.

Best Regards!

Hi, I am working with this theme and I have a couple of questions. I took down the navigation bar search form in order to make more space for the menu tabs. In firefox all my tabs show up but on safari, the last tab is missing. Where in the css stylesheet do I need to go to increase the width for the top menu bar so more tabs show up?

(blue color for theme) Also for the twitter feed on the footer, when the feed contains a link, the link is on blue, and because of this, the link becomes invisible because the background of the bar is blue and the link is blue. How can I make the links white so everything displays properly on the twitter feed footer line?

THEMEPLE

Hello,

To do this type of customization you have to edit style.css

But i cant mean what exactly you want to do.

For the twitter link please add this style into style.css file:

.twitter-link{color:#fff} ---> you can add your color for the link

Please write to our support page and please send your online link i will help you to do this customization:

http://themeple.ticksy.com/

Best Regards!

Hi, can you please tell me 1.if this theme supports multilanguages? I’m using Qtranslate and would like to use this on pages where the page builder is used. Using your latest Theme version, I can’t use the shortcodes supported by Q-TRanslate. They don’t work. (e.g. on Contact Forms, etc) 2. How can you insert custom text into a page that has been built by the page builder? For me this should be inserted in the page itself, and not only in the PagebUilder section. Please help!

THEMEPLE

Hello,

1. The theme have po/mo files and you can use WPML plugins we don’t have tested at all Qtranslate but i think that the major part will be translated.

2. You can add custom text into the page built with page builder with post/page content element.

Best Regards!

Default-user

Thanks for the prompt reply! 1. Yes, actually I’m almost finished with the translations using QTranslate which works, but not in the widgets and the elements in the contact form. Is there another way to help me solve this problem, can you help me customize?

2. I did that, it didn’t work

THEMEPLE

Hello,

Please write to our support page and i will help you for the two things.

Write your online link and your wp credentials and i will create for you page and post content with page builder.

Best Regards!

Hi, we have found an issue for IE users on the contact form. The form labels do not show up in the text boxes, but are there on Chrome, Firefox, and Safari. The website is www.tandempayment.com.

THEMEPLE

Hello,

Please write this ticket in the support page:

themeple.ticksy.com

We will give a response and will try to fix this problem you have.

Best Regards!

The site I am working on its located here http://www.elvissalic.com/fivestarbeats/ The top navigation has a total of 8 main page tabs on the top navigation bar, but right now its only displaying 6. How can I make it so the site displays the 8 page tabs on the top menu. I think the reason why not all tabs are showing up is because that is the area you assigned for the search bar, and although i managed to hide the search bar, the top navigation is not showing up with all its tabs.

THEMEPLE

Hello,

You have edit style.css:

#navigation nav ul li {
padding-right:12px;
padding-left:12px;
....
}

Try to make this change

Best Regards!

The site I am working on its located here http://www.elvissalic.com/fivestarbeats/ The top navigation has a total of 8 main page tabs on the top navigation bar, but right now its only displaying 6. How can I make it so the site displays the 8 page tabs on the top menu. I think the reason why not all tabs are showing up is because that is the area you assigned for the search bar, and although i managed to hide the search bar, the top navigation is not showing up with all its tabs.

THEMEPLE

Hello,

You have edit style.css the line 152:

#navigation nav ul li {
padding-right:12px;
padding-left:12px;
....
}

Try to make this change

Best Regards!

It worked, but is there a way to spread the navigation bar across the header so it fits from left to right nicely?

THEMEPLE

Hello,

You can use this style to do that:

#navigation{margin-left:17%;}

Best Regards!

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