81 comments found

Great theme, very interactive. Is there an easy way to delete the search tool next to the top menu?

THEMEPLE

Hello,

Please add to the style.css this line:

.search{display:none}

Best Regards!

RatQz Purchased

Hello,

I am stil not satisfied with this theme. Can i get an refund please?

THEMEPLE

Hello,

Please tell us where do you have noticed problems.

Write to our support page for any issue.

Best Regards!

How do I add the Twitter account feed to the footer?

THEMEPLE

Hello, Please go to Theme Options and add the twitter account, you can find a text input.

Thank you, Best Regards

When I have the big slider like here (http://www.elvissalic.com/fivestarbeats/) is there a way to link the image itself to a page without having to put/add text to the slide? If so can you tell me how to go about doing that?

THEMEPLE

Hello,

You can link one of the elements present in the layer but you can’t link all slide.

Best Regards!

Hello,

I have installed this Theme a couple of times on different Wordpress installs. It does not work and I do not have the time to try out anymore Installs. I would like to get my money back.

Thank You

THEMEPLE

Hello,

What problem do you have?

More than 100 users use this without any problem.

Please open a ticket and we will try to help you.

Best Regards!

When I try to put a larger logo in, the main menu disappears. Where can I fix this? In the CSS? PHP?

THEMEPLE

Hello,

How large is you logo?, the default width of logo is 128px if you want made it larger please add this line into Theme Options -> Styling -> Css Box

logo{width:500px !important } -> change the value with the size of you logo.

If you need more help contact us:

themeple.ticksy.com

Best Regards!

I’m having an issue with the boxed version where the footer_wrapper is not reacting to the boxed setting and stays as the full width version.

THEMEPLE

Hello,

The theme should be the same like in our preview demo. Please write to our support page we will help you.

themeple.ticksy.com

Best Regards!

What is the proper syntax for the twitter feed for the footer. No matter what I try, I cannot get it to work.

Thanks

THEMEPLE

Hello,

You have only to write the name of the twitter account.

For example:

envato

Best Regards!

Hi, very nice theme! may consider buying it Is there a demo content available

Hi, I have bought two copies of the template. I have found too many issues with the template. I am not a novice and have been developing wordpress websites for a decade. I have raised a number of issues with the template in the forum and have provided an admin username and password. I would appreciate if all the issues are looked at in one go and sorted out. Cheers Mohan

THEMEPLE

Hello,

Please write to our support page what issue you have found and we will make an update asap to fix them.

Best Regards!

Default-user

Yes. I have registered a number of issues at the support page. I really would appreciate if someone looks at ALL of them and sort them out in one go. Thanks, Mohan

frafu Purchased

Question 1: Is the team element working correctly? It does not matter if I select “Show staff from all categories” or “Show one specific category”. There are always all staff members shown.

Question 2: Is there a possibility to sort the staff members? I didn’t see this possibility, so I tried it with different categories. But that lead me to question 1.

kind regards

THEMEPLE

Hello,

Staff member can’t be filtered by category but we will help you to make it works in that way.

Write to our support page: themeple.ticksy.com

Best Regards!

smassa Purchased

Bro, where are the CSS files to edit the theme? Everything is pointing out as if it was in the index on firebug, and anything i try to override with style.css won’t have priority. As this is right now, its unusable, you made a theme for dummies, I want to be able to edit the CSS manually, not thru a noob admin panel.

smassa Purchased

Also, Where are the hardcoded messages like “Read More” for dynamic components… Some people need to translate those things, would be better if it were better documented.

Default-user
smassa Purchased

I dont see this Styling -> Custom css box, can you refer to where exactly the css file is so I can edit directly? Also, the images for the team are being scaled by wordpress themselves up.. If you inspect them you will see the natural size is around 100px smaller then whats coming up with full size window, also, its a law firm, they don’t want to list their personal facebook pages for each employee…

THEMEPLE

Hello,

The css file is style.css. Please write to our support page and we will try to resolve this issue.

themeple.ticksy.com

Best Regards!

Default-user
smassa Purchased

the width helped… now only team left, opened a ticket at your website.. thanks man…

rluques Purchased

Hi man, I have a problem with the home template. When I enabled the “portfolio widget! this problem happens. This 3 messages appear in the top of page:

“Warning: Division by zero in /home/clinicao/public_html/site/wp-content/themes/paralex/template_inc/generate_dynamic_template.php on line 861

Warning: Division by zero in /home/clinicao/public_html/site/wp-content/themes/paralex/template_inc/generate_dynamic_template.php on line 866

Warning: Division by zero in /home/clinicao/public_html/site/wp-content/themes/paralex/template_inc/generate_dynamic_template.php on line 920 ” Can you help me? Thanks a lot!

THEMEPLE

Hello,

Have you create portfolio items before?

Let us know.

Best Regards!

Default-user
rluques Purchased

Yes I created as you can see here: http://bit.ly/ZLOYul

Hi I installed Version 2.0.1 and try to import dummy data. I get the message “Error-try again” Can someone help? I have raised an issue in the support forum. Thanks Mohan

Shame that stuff such as not being able to have more then 1 level of sub-menu items isn’t even supported when every other theme (including free themes on the wordpress site) supports this

THEMEPLE

Hello,

So sorry but the theme doesn’t provide the third menu level.

Best Regards!

Hey there, I would like to change the “Read More” text in the Page Builder’s Columns element. Found the .services-col section in the CSS but what can I do to modify the Read more.

Thanks

THEMEPLE

Hello,

To remove the services ream more need to edit the template_inc/generate_dynamic_template.php file.

If you need further help write to our support page:

themeple.ticksy.com

Best Regards!

Default-user

thanks

Hello—I purchased this theme, and just started working with it. There is a “Home” link listed in the menu, but I don’t see a page associated with it. When I create a new “Home” page, a second “Home” page link appears in the menu. How does this work? Where does the firs Home page link come from? How do I get to one Home page that I can work with? Thank you!

Default-user

I am sorry, bu this problem is still happening. Under “Layout” I have selected “Boxed”. For some reason, the upper half of the page appears boxed, but the lower half is still FullWidth. It was fine until I added information to the footer. Then the lower widgets-footer area of the page became FullWidth, while the top remains boxed. Can you please assist?

Default-user

It is the use of a dynamic template that seems to be causing this. I cannot figure out why the use of a dynamic template created in Page Builder does this.

THEMEPLE

Hello,

No, let us know have you closed any row with 100%. I mean that any row need to be filled with elements if you use page builder to create pages.

Please send a screenshot how do you configured this page with page builder.

Let us know.

Best Regards!

Hi,

i have two PreSales questions.

- Can i easily make the Blog Page template to the home page? So that there is not any kind of www.xyz.com/blog, but www.xyz.de starts directly with the blog? How could that be done, is there any documentation for that purpose? - does bootstrap mean that there is no central easy to use style.css that i can edit?

Thanks a lot

THEMEPLE

Hello,

Yes is so easily you have to set as home page any page you want in Theme Options .

No boostrap is the html and css framework we use for building website.

You can add any css you want.

Let us know.

Best Regards!

Hello – I am very happy with this theme. I have another question. I do not want to use any “Logo Text”. When I delete all Logo Text from the Theme Options page, a small, vertical grey line remains to the right of the Logo image. How do I remove this grey line? Thank you.

THEMEPLE

Hello,

Please add this line into style.css :

.logo_title {display:none}

Save the file and see the result.

Let us know.

Best Regards!

Default-user

Hello. Thank you for the quick answer. I tried this, but it did not work. Where exactly in the style.css file would I put this? Thank you.

THEMEPLE

Hello,

The style.css that you have to put this line can be found into wp-content/themes/paralex/style.css

Let us know.

Best Regards!

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