An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by Dream-Theme
Frequently Asked Questions
How can I get contact form working?
Apply this patch: http://parallax.dream-theme.com/html/sendmail.zip
After that, set action=”your_site/send.php” to every contact form. So you will get something like this:
<form class="uniform get_in_touch" method="post" action="your_site/send.php" />
Please, note, that we are not providing assistance in setting up sendmail script!
Why the contact form does not work?
Please try to check whether your contact form meets all listed requirements:
1) “Form” element has the following method declared: action=”send.php” method=”post”
2) All form fields have their own names (name=”name” for “Your name” element, name=”email” for “E-mail” element, etc.)
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.