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Please help me out!
I can’t get the ‘service’ and the about us ‘employee carousel’ working properly.
It keeps on spinning with no order. Please Check my site and advice!
Probably you have an old version of the theme. Update to the latest version and the bug will be fixed.
Our Support Team assists all buyers with any problems or questions. We are available 24/7 on www.gogetthemes.com
I reinstalled the theme, 1.7(Was allready installed, but reinstalled), still the same problem!
How can i fix this?
My theme is not displaying properly on the Mobile version. the line under the Heading sections for the pages is all squashed up and not readable. please help, www.bentleybrayant.com
Reply on your question you can find on our forum, go to this link: http://gogetthemes.com/forums/topic/the-line-under-the-heading-sections-for-the-pages-is-all-squashed-up-and-not-rea/#post-7565
Our support team works 24/7. We are glad to help you.
Hi i have a big problem! i buy the item: http://themeforest.net/item/parasponsive-corporate-wordpress/5454721 thinking he had the WooCommerce integrated I can pay the difference and they could give me the theme with WooCommerce? Please Help!
I have installed your theme on my Wordpress, but I can’t find howt to change icons and text from items (services, ...)
Thanks for your help
You can add or modify this items in post, you need to select format of post as services, team or quote. Also I can recommende you look the video https://www.youtube.com/watch?v=1h6e8BmXY-Y
Good morning, I’ve just bought and installed the theme,
I’ve just sent you an email to firstname.lastname@example.org
to get help with the theme configuration,
please find my email and let me know asap
Thank you very much
To get support for setting up this theme, please register on our forum http://gogetthemes.com/forums/ . Support team works 24/7.
I have uploaded the theme and child through ftp.
My hosting is on godaddy.
I get an error when i activate the theme.
Parse error: syntax error, unexpected ‘FacebookLikeBoxInit’ (T_STRING) in /home/firstlazy/public_html/wp-content/themes/parasponsive/includes/widgets/facebook-like-box-widget.php on line 1
How can i fix it?
First of all, please use binary mode for uploading files. Second, try to check package with theme (you should upload archive only with the theme, not with demo data and license).
To get support, please register on our forum http://gogetthemes.com/forums/ . Support team works 24/7.
in video you have an example with aligned lines sub slider, but in demo very nice looking misaligned lines (services sub slider)
what slider you use in demo? if it LayerSlider WP, its not possible to import txt file, if use other slider, tell me what, as i see many people has problems with slider and nobody has misaligned lines sub slider as you have in demo
We have disabled slant border after slider in last update in order to fix bug. The old theme version is activated in demo, that’s why you can see it. Sorry for this inconvenience. The slant border is available in Parasponsive+Woo theme.
Also, we use Layer Slider plugin. And you are right. It is necessary to import .json file in order to use demo content.
so i am talkinig about this version u described, also tell why at your theme doesnt apear sound when in portfolio youtube ? (i am about mobile version)
We understood but we solved the issue with border. And on my phone portfolio youtube works fine.
Could you please describe which one doesn’t work in details? What phone model and browser do you use?
I cant install the theme, got this error all the time: includes/widgets/facebook-like-box-widget.php on line 1
i already register in the forum and put my purchase code but i dont get the email with my password yet, i need support asap
If you get this message, you need to select “binary” transfer mode in your FTP client settings and upload theme again. For example, in FileZilla: http://prntscr.com/2l961o
Hi i have another problem, i am trying to apply a background to the serv_mid element using css but the website change the code.
i put this:
background: url(“mydomain.com/wp-content/uploads/2015/02/bg-about.jpg”) no-repeat scroll center top transparent !important;
the website change to this:
background: url(“[site_url]/wp-content/uploads/2015/02/bg-about.jpg”) no-repeat scroll center top transparent !important;
how can i change the background of that element?
Please, go to our support forum (http://gogetthemes.com/forums/) and create topic with this question and also write, please, link to your site.
How can I add “More” in menu as you showed in demo theme. http://awesomescreenshot.com/0f44fx3s7d
In our demo used old version of theme. In actual version this not supported. But You can write to our support forum and we can provide solution personal for you. Our forum you can find here http://gogetthemes.com/forums/
One doubt: how can I implement HelloBar at the theme without compromising my logo and menu at the top?
I did it work but it overlaps the menu and logo…
Please, contact us via support forum. And don’t forget to provide a link to your site. We will be glad to help you.
You can find our support forum here: http://gogetthemes.com/forums/forum/parasponsive-wp/
But… The forum is totally crashed.
And I tried in all browsers; all shows your forum crashed… (se the image http://i.imgur.com/aRvxsxn.jpg )
So is very complicated post there.
If you can do me a favor, see my site here: http://www.pitacoecia.com.br , and try help me to solve my doubt.
Sorry. Forum works now. Please, try again to contact support team.
Thanks a lot
Now the forum works! So I posted right now at the forum, ok?
Sure! Next time contact support team to get fast reply. Thank you for using our theme
Hi, I’m having a problem with the contact form – I don’t receive emails anymore. Is there a issue with contact form? It was working before.
Probably, it is problem of Contact Form. Please try to use other e-mail. It can cause the problem. If Contact Form do not work, write to us on our support forum http://gogetthemes.com/forums/ to get quick reply.
I have been struggling to login to the FORUM, I have lost my password and when I click the lost password button, it does not work, the service is down.
Please can you resend my login details to email@example.com for the username Shahil.
Additionally, I need to add a custom menu item which directs to an external link on the top menu, I can see that the forum mentions that the template is not made to do this.
My website is http://kinetiktennis.com
Additionally, the website does not display well on mobile, I am using an iPhone 5:
The menu displays a list menu which has differing widths for the menu items which looks untidy in both vertical and horizontal orientation.
The team sections does not display in the middle of the page with the pictures appearing off-centre and cut off in both horizontal and vertical orientation.
The text in the parallax images is too big and gets cut off in vertical orientation.
Lastly, the video in the header does not auto-play as it does in the web browser.
Please could you assist me in alleviating these problems
Other than that, everything else looks amazing, thanks for the great template.
I’ve joined the topic for you on our forum here http://gogetthemes.com/forums/topic/issues-on-iphone5/#post-16495. We’ll send you a password ASAP.
Feel free to contact us!
shahil, please, check your mailbox. We sent info for access.
I would like to remove the pricing section of the theme, is there any easy way to do this, or is it best to just remove it from the editor?
Also how do I edit and enable the blank pages?
Best step is just disable section in Theme Options.
For use blank sections you first need to create page(s) not parallax. Second you should attach this page(s) via Theme Options > tabs blank1-3 > field “Section Excerpt”.
The logo is stretched to the right when hovering over the hero image. I have chosen for it to shrink after, and it returns to it’s normal size after.
How do I fix this?
Could you please contuct us via support forum http://gogetthemes.com/forums/? Also provide us with link to your site. Our team will be glad to help you. We works 24/7.
I have tried to sign up however I am not receiving my password by email…
Could you please provide us with e-mail address you used for registration on forum? and we’ll send you a password. Sorry for inconvenince.
please check your mailbox, we sent info for access to support forum.
The theme looks amazing, too bad its so complicated to customize that I’ve already given up and I want a refund.
Thank you! It is not up to us to solve issues as for money refund. Sorry. Please refer your questions to ThemeForest administration in order to get refund. It is their authority.
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