144 comments found

Hi, I install the theme but appears this message “Parse error: syntax error, unexpected T_STRING in /public_html/wp-content/themes/bmg/includes/widgets/facebook-like-box-widget.php on line 1 | How i can fix this? Thanks.

DinapixStudio

hi, i send the details by email.

Serzh
Serzh Author

I need access to FTP. please provide

DinapixStudio

hi, i send the details by email.

Hey Serzh,

I love your theme, i was looking for a great 1 page layout for quit some time now!

I purchased you team, the only problem i’m having is when I activate the ‘Blank 1,2 or 3’ page the whole website gets screwed up.(All linings(from the colored tekst fields)get out of line)

Can you please help me?

Greetz Remon

Default-user

It all works great on Chrome, but it doesnt work on IE and Firefox?

Serzh
Serzh Author

I tested it and I have everything working perfectly. Can you show your site? Which version of the template you have installed? http://prntscr.com/26mw41

Default-user

Hey Serch, i found the problem! It’s working perfect now on all browsers, i love you theme! Its great!

Timurlan Purchased

I’ve installed your template! but it rabotaet slow! give advice to the smooth operation of the site

Serzh
Serzh Author

Can you provide a link to the site?

Is it possible to get different sections on different pages? I want to use the paralax template on each page, but i don’t want the same section on every page. Example – Can i have service section on page and then portfolio section on another page?

Serzh
Serzh Author

No parallax can be only one page, because it control from Theme Options

Hi I like the look of this theme, can the blog be shown in a single page layout as another sections or will the blog always reload the whole site to show it

thanks

Default-user

I have just tried to validate your demo and it has 14 errors? it says it is w3c valid?

Default-user

sorry should have said not valid..?

Serzh
Serzh Author

Validator shows slider errors, but not the theme :) The slider is not my development.

Hi Serzh, I have a question about the frontpage slider and video display. How would I go about making the slider display the video embeds themselves in mobile devices, instead of preview images for videos? Autoplay is disabled in mobile so I would rather avoid people clicking play video twice.

I know you are using Layerslider WP for the sliders but they do not offer support to theme purchasers so I would appreciate your help on this.

Thanks! Björn

Serzh
Serzh Author

Me too give support only to customers. :)

Default-user

I am a customer :) I bought it through my colleague’s account, Darren Webb. I can login as him and re-post the question if you’d like.

Serzh
Serzh Author

It would be great. :)

I created a native installation of WP 3.7.1, installed the theme, all right, but I’m having trouble activating the shadow of the Header. I activated but it does not appear. What can be happening?

Default-user

the last 1.5

Serzh
Serzh Author

Thanks, I’ll check again.

Serzh

This problem was fixed. Please update your theme

Hello, I’m getting problems with Explorer 8.

Explorer 8: some_text

Should be: some_text

Regards

Serzh
Serzh Author

Support is provided only to customers, please authorize as the buyer.

Default-user

bought the theme october 23. “please authorize as the buyer”.. how do I do that?

rrrnnn Purchased

Reposting my earlier message with the username theme was purchased with.

I have a question about the frontpage slider and video display. How would I go about making the slider display the video embeds themselves in mobile devices, instead of preview images for videos? Autoplay is disabled in mobile so I would rather avoid people clicking play video twice.

I know you are using Layerslider WP for the sliders but they do not offer support to theme purchasers so I would appreciate your help on this.

Thanks! Björn

Serzh
Serzh Author

I do not quite understand your problem. You want to disable autoplay in mobile devices?

Default-user
rrrnnn Purchased

In mobile I would like the slider to display the Youtube videos themselves, not the preview images. In mobile the user has to press play twice, which I would like to avoid by skipping the preview images.

arequimis Purchased

Has the mobile menu issue been fixed yet?

Serzh

Yes, of course, wait please

Default-user

has this been fixed yet?

Serzh

This problem was fixed. Please update your theme.

rrrnnn Purchased

Hi Serzh! I have a question about how the site initially loads for me using the theme. Every time the site loads, there is a few second delay in loading the top slider. So for a few seconds there is no slider, just the content below it, and then the slider suddenly appears, pushing the content down. A quick screen capture video here: https://dl.dropboxusercontent.com/u/231760/parasponsive-sliderloading.mov

Is there a way to get the page to load more gracefully, so that the content doesn’t jump down like this? Ideally the slider should load first and the page content after.

Great theme! several issues. http://eecari.org

1. The services menu link is not working. (http://eecari.org/#services), the other sections work fine.

2. When we create a slider and add a youtube embed code, the video can be seen, however, the video can not be played/viewed.

3. When we create a slide with a background image and provide a link to the youtube video, the entire slider ceases to function. The first slider shows and then freezes.

The website is: http://eecari.org

Thanks

Serzh

1. It seems to be issue related to your slider. Please create valid slider to fix this issue.

2. Sorry, I didn’t understand – video can be seen but cannot be viewed?

3. This is LayerSlider issue – we will contact it’s developer for handling this issue. However you can do small hack to manage this:

a. Create new layer on slide and moove it on top.

b. Select div/video tab and paste this code in input:

c. Replace ‘http://www.google.com’ with youtube link you need.

sivuro Purchased

Hello, first of all, I love your Theme!

But I have one problem. Under “About Us” the email symbol is only a ‘]’ now. How can i fix that? It was a nice Letter case before

Default-user
sivuro Purchased

Addition.

I Think the whole fontawesome implementation is broken since they changed to “fa” class names instead of “icon” at least its not working for me.

Serzh

Yes, if you upgrade the font. They changed their font classes

rrrnnn Purchased

Hi Serzh, just checking when the mobile menu issue will be fixed? We can’t launch the site without it and it’s becoming a bit of an urgent issue for us.

Thank you!

Serzh

Fix this error soon

Default-user
rrrnnn Purchased

Serzh- please advise on the above issue as soon as possible. The menu icon does not appear in mobile. We’ve bought the theme and are now unable to launch due to this bug. Our clients are waiting and we’d appreciate at the very least a response from the theme developer. Thank you.

Serzh

This issue was already fixed in 1.6 version

A few questions. Please help to remove all the errors! See the attached file. http://prntscr.com/28eajx And yet, on the mobile I can not see the menu.

Serzh

Please update your version

Albert_Einshtein

Hi, I am really disappointed for your short answer. On my site I have the latest version of “1.5”! Now I have again reinstalled the theme template but the problems didn´t disappear. I ask you to find time for help me and correct any errors.

I would do a pre-purchase question. The theme is not compatible with Wordpress 3.71?

Default-user

HI Serzh.

This theme is compatible with wordpress 3.71?

Serzh

yes of course :)

HI Serzh.

This theme is compatible with wordpress 3.71?

Serzh

Hi, Guru69

yes of course

Hi, I install the theme but appears this message “Parse error: syntax error, unexpected T_STRING in /public_html/wp-content/themes/bmg/includes/widgets/facebook-like-box-widget.php on line 1 | How i can fix this? Thanks.

Serzh

Please change file transfer mode to binary in your FTP client and reupload theme on FTP server

I re-did the template update to version 1.6! But still the problem did not disappear. I look forward to your support for more than 4 days. It’s not professional. And I can not finish the site. I beg you, take time for me to answer all of the questions! http://prntscr.com/28eajx http://bigmashina.com/
Serzh

Sorry for long time waiting responce. Seems to be your local issue. Please send me your authentication data for admin panel and FTP account.

.....we are waiting for a response, thanks.

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