139 comments found

  • Has been a member for 0-1 years

Is the demo site updated to the newest version of the theme? I am thinking of purchasing this theme but I see multiple resizing issues on the demo site.

Serzh

Demo is an older version, I have not updated

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello Serzh,

I purchased your theme, and like everyone else, am finding that the theme is broken. I emailed you yesterday and have yet to receive a response. When you have a moment, can you please respond to the email and also fix the theme? In my email, you will find the Wordpress and FTP login details.

Thanks, Ameet mehtaameet@gmail.com
Serzh

I installed the theme, but did not adjust the slider and the contact form – the server is unavailable.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
hylt Purchased

Hi There,

I want to change the colour of the services section, but which style sheet do I need to edit? Been editing everyone I can find but that section will not change from orange to green!

Regards

Hylton

Serzh

All colors (background section, text, links) change in Theme Options.

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 0-1 years
Guru69 Purchased

Hi Serzh,

How do I center the icons of the page “services” and make them stop spinning?

[Translation by Google]

Default-user
Guru69 Purchased

Hi Serzh,

I need an answer so I can finish my site.

Sorry my english, but I’m using Google for translation.

I thank you.

Guru69.

Serzh
Service icons should centered automaticly. To disable icons animation navigate to Apearance > Theme Options > Services and switch off Service Icons Animation. http://prntscr.com/2dbw6q
Default-user
Guru69 Purchased

Hi Serzh,

The animation has already hung up. Thank you.

But the icons of services are not centralized.

The post title is centered but the services icon appears only on the left side only.

Guru69.

Serzh

What version you have installed? I have corrected this in the latest version

Default-user
Guru69 Purchased

Version 1.6

Serzh

Strangely, you second person who says it. See what is wrong with the latest version, maybe something mixed.

Thanks

  • Bought between 10 and 49 items
  • Europe
  • Has been a member for 1-2 years
  • Sold between 1 and 100 dollars

I re-did the template update to version 1.6! But still the problem did not disappear. I look forward to your support for more than 8 days. It’s not professional. And I can not finish the site. I beg you, take time for me to answer all of the questions!

http://prntscr.com/28eajx http://bigmashina.com/
MarkoPoloes

I mailed the authentication data for admin panel and FTP account.

Serzh

I’ve updated your theme.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello Serzh,

I hope you are doing well. We emailed you twice in the last 7 days and have not received any responses from your end. When you have a moment, can you please respond to the emails?

Your themes has too many bugs in it; please upload a less buggy version of the theme or have better support mechanism. If you are unable to either, please issue a refund.

Best, Ameet mehtaameet@gmail.com
Serzh

I did not get an email from you.

To Fix that I need to know about them, could you give more information?

  • Bought between 1 and 9 items
  • Brazil
  • Has been a member for 0-1 years
Guru69 Purchased

Makes 8 days we expect a response from you and I am with my project stalled. If you can not support the theme, please I want my money back.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

The theme is broken. I emailed you and still get no response. I also open a ticket on your support and nothing…

please email me at josemiguelgameiro@gmail.com

This is not professional work..

Serzh

I did not get an email from you sorry! Sent you an email, check email.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there, I just purchased your template, which is beautiful! But after looking for some trouble shooting I noticed there is a MUCH more recent version. The one I just downloaded that said it was last updated in December 13, was 1.6. Is there someway I can update my copy of it?

Also, could that be the reason why my sections are showing up even though they are enabled? my site is www.creativekel.com

Thanks!

Serzh

Yes, you need to go to Downloads and download again. http://prntscr.com/2hiczd

Default-user

Hi there, I did this but it is the same version 1.6. How do I update to the most recent version? (I believe 2.6?). Please response asap as I am really getting behind with my project. Thanks!

Serzh

On the website the latest version, there erroneously called old. But there are a lot of corrections.

Default-user

I’m sorry but can you please be more specific with your responses as I have no idea what you are suggesting here and then I must wait another day for clarity. Where exactly do I go to update the theme? and do I have to repurchase it? If it’s easier please refund me for version 1.6 and I will just go ahead and purchase version 2.6 but I really need this sorted out asap. Thanks for your attention!

Serzh

1) Go to the Downloads http://prntscr.com/2hiczd

2) Download the theme again.

3) Now go to the admin panel of WP

4) Go to “Appearance> Theme options> Backup Options” and copy the code http://prntscr.com/2i2hs2

5) We recommend to install the free plugin “Easy Theme and Plugin Upgrades” http://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

6) Go to the “Appearance> Themes” and click “Add new” http://prntscr.com/2i2i6z

7) Click on the tab “Upload”, then select the file with the template below need to be sure to select “YES” and click “Install now” http://prntscr.com/2ffptj

8 ) Activate the theme

9) Now, to activate all your settings, go to “Appearance> Theme Options> Backup Options” and paste the code that you copied. Click Import Options

Ignore attention to the version, simply reinstall the theme and everything will be ok! I hope you could do it!

Default-user

Hi there, thanks for this! I followed all of these steps but have the same results as prior. Also the theme still says its version 1.6 in wordpress. What am I doing wrong?

Default-user

Also, When I went to upload the full zip package (themeforest-5454721-parasponsive-corporate-wordpress.zip) WP tells me “The package could not be installed. The theme is missing the style.css stylesheet.” Would it be easier, if you just refunded me for version v1.6 and can purchase v3.0 – I really need to get moving on this. Thanks!

Default-user

Hi there, I’m still waiting for a response to my problem. Over 21 days now. Please either refund me or provide me some help. Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Portugal

hi, background images are included? is possible to use a contact form plugin like Contact Form 7 ?

thank you

Serzh

Yes of course, you only need to insert a shortcode http://prntscr.com/2hs0x3

Serzh

No background images are not included

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

I am having problems with this plugin in: http://simplerealtytheme.com/plugins/pullout-widgets/

There seems to be a conflict with the theme. Any idea?

Default-user

Any reply on this?

Default-user

Please…. Anything?

Serzh

Unfortunately did not work with this plugin, and shows what error? What has been the conflict?

I’ll try to install and see what’s wrong.

Thanks

Default-user

I tried talking with the plugin developer and he said the conflict was on your side. He said he got this error:

Uncaught TypeError: Object pullouts(); has no method ‘apply’ thebigone.min.js?ver=1.0:1

Thank you for getting back to me. If we could find a work around for this that would be great.

Serzh

This template is not a conflict, and at one of the libraries JS. Recommend plugin devs pay attention to it. because not only with my theme is conflict, but also with other themes that use these shared libraries.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi, i was looking at purchasing but had a few questions.

When i check the site on the phone, the maps dont show up? Is there an actual contact form that can be used? The “skills” section on the phone is very slow to load?

Tested with iphone 5.

Thanks.

  • Belgium
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I already purchased the version with WooCommerce plugin included, can I access this version as well for free?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Installed the theme twice but still get the Parse error: syntax error, unexpected T_STRING in /home/meinlijn/public_html/wp-content/themes/parasponsive_v4.1/includes/widgets/facebook-like-box-widget.php on line 1

Serzh

If this message displays, it means you have another server encoding to not show this error you need to upload the theme again, but in FTP client, select “binary” mode. For example FileZilla: http://prntscr.com/2l961o

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I got the theme few days ago, am I missing something or there’s no contact form available?

Default-user

Yo thanks I got it, shortcode! : ) By the way, Is there any way to re-size the google map? Now it’s in full width and cannot be drag.

Serzh

in “Theme Options > Contact us” there is a switch http://prntscr.com/2l9b5p

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Wow, we just purchased the theme but now I can’t install it!! Just got this after activation of the theme:

Parse error: syntax error, unexpected T_STRING in /srv/web/elmagomasin/wp-content/themes/parasponsive_corporate_v1.6/includes/widgets/facebook-like-box-widget.php on line 1

I installed with FTP, installing with the ZIP-File doesn’t work either. We use Wordpress 3.8 – Can you please tell me how to fix this? We need this theme really urgent.

regards

Default-user

Oh, just saw that I’m not the only one with this problem, agoeman.

Serzh

If this message displays, it means you have another server encoding to not show this error you need to upload the theme again, but in FTP client, select “binary” mode. For example FileZilla: http://prntscr.com/2l961o

Default-user

Works! Thank you!!!!

Serzh

Excellent! Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Serzh, I would like to buy this template, but I have some questions. I would like to have this template for a one page website. In the future maybe with a store and a blog, but thats not necessary at the moment. This porpose of the page is: link to other websites. therefore i would like to know following things: 1. can i bind hyperlinks into the slider, so that i can click on the text and get forwarded to another site? 2. “Services we provide”: there are some icons, can i set a link at an icon directly to get to another website? 3. is there an social network item for xing (www.xing.com)? 4. are there any restrictions of the logo “parasponsive”. because my logo is like a square and it would be very small if there are restrictions in height.

thank you in advance…. Rafael

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Am I missing something? There’s no parallax effect in this theme at all. Or can someone tell me where to find or activate it? Unfortunately there’s no header-shadow either, although I activated it. :crying:

Default-user

LOL – in a browser window < 30cm there’s no parallax effect, in a browser window > 30cm the parallax effect is working on my screen. WTF?

Serzh

It is disabled for mobile devices. WTF? It is made specifically your phone is not dead.

Default-user

Sorry, what you mean with “It is made specifically your phone is not dead.” The parallax effect is disabled for mobile devices? Is that what you mean with “fully responsive”? LOL BTW: The sections are much to high on my iPhone. I don’t think we can use this theme with so many bugs in it. How can we get our money back?

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
ebee2 Purchased

when i move the menu in theme options it breaks and a wierd triangular colored line appears between each section. i have to have services first so it doesnt do that. how do i fix that.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
72luke Purchased
Hi Serzh this morning i’ve downloaded your latest version.. my site needs english translation.. one problem.. the parallax menu in the english version remains in Italian.. don’t translate.. i’ve already insert the voices in “languages” options section of the theme. the theme recognize all the voices to translate .. not the menu.. I’ve forget something to set? If you want to see the site http://www.nivalgroup.com/en/

WPML 2.9.3 Wordpress 5.1 thanks Urgent.

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