Discussion on Parasponsive WooCommerce WordPress Parallax

894 comments found

We are facing problem with your theme in portfolio section. When we click on load more button it not works. Please check whats the issue at this link.

http://1keysolution.co.uk/beta

Regards,

Default-user

your forgot password link on your forum also doesn’t works please fix that as well.

Serzh

Hello, 1keysolution! Sorry for inconvenience. We will send you password ASAP.

Serzh

Hello, 1keysolution!

We’ve sent you a password. So, please, check your mailbox! Sorry for delay and inconvenience. BR, GoGetThemes Team.

Trying to access your demo, but there seems to be issues with your Registrar.

Serzh

Hello, natebald!

We already know about it and working on this problem. Sorry for the inconvenience.

Thank you for patience

Serzh

Hello, natebald!

We have resolved this issue. Demo works at present. Sorry for delay.

I am having an issue with the Services section. I have added Posts and have added content to each post successfully. But instead of showing the services that section just shows a loading .gif

http://prntscr.com/6twx7d

Serzh

Hello, appundance!

It is hard to say what exactly is wrong. You should create posts, select format “Service” for each of them and fill in all fields http://prntscr.com/6u19mf. Then adjust Service section in menu Appearance -> Theme options.

Please refer to our support team in order to get quick assistance. http://gogetthemes.com/forums/. It works 24/7. Also could you specify in your comment what theme version do you use and provide our supports with URL to your site? And do you use any third-party plugins? Try to deactivate them.

Hi,

In my site, footer is not working. The basic footer or the customizable widgets us are not working.

Regards

Serzh

Hello,garagem22!

Sorry, it is a bug. It will be fixed in next update. You should edit file footer.php (you will find it in meu Appearance->Editor). Please, find this string <?php get_template_part(“part-footer-widget”); ?> and replace it with this one <?php get_template_part(“part-footer-widgets”); ?> http://prntscr.com/6xuo28
Serzh

We are very sorry for this temporary inconvenience.

Hello I still love this theme, I would happily buy it if only it was working a multipage order and you had a demo of multipage order, one page is not my type really, will you develop a multipage in the future please??

Regards

Serzh

Now we are preparing a big update. There will be a lot of interesting and useful.

Follow us!

Thank you very much!

Your demo was hacked

Serzh

Hello, ddzc! Thank you for feedback! We have already fixed our demo. Best regards, GoGetThemes Team.

Hi,

It’s very awesome themes! There is any demo data will be import so it will looks like live preview demo?

Serzh

Hello, RahardiCreative! Thanks ;-) Yes, you will get demo data with theme package and skin options in documentation in order to get appearance like live preview demo.

Measel Purchased

Hello,

A few days ago I purchased this template from you: http://parasponsive.com/para1/ I instaled template with all steps which were shown on your you tube video: https://www.youtube.com/watch?v=cbVsAYtby2U All were fine except one error. (I don’t have suitable slider (id 3) which you put in site’s options)

Unfortunately site doesn’t look and work as it should be. Top menu doesn’t react when I try to press in any button (menu, contact, etc, its not switch-able). There is no slider, no images. The whole site is spread over the screen. I would like to mention that other templates which I tried before purchase work fine. (I am running 4.1 WP version)

The site which I am trying to build is: lupin-art.com I hope you can help me somehow.

ps. I have many screen shots showing the issue which I couldn’t include here. I cannot get access to the forum as I didn’t receive any password when I placed my purchase code. Didn’t get any mail at all. Also no one responded me from your support channel. :(

Best regards, Przemek

Serzh

Hello, Measel!
You can use this video tutorial https://www.youtube.com/watch?v=1h6e8BmXY-Y also. You didn’t choose Parallax page as front page. You should goto Settings=>Reading and choose your Parallax page http://prntscr.com/740739.
I have sent you password. Please, check your mail box.

Measel Purchased

Ok! All is fine now. Thank you for fast reply and great support! :)

Best regards!

Serzh

Hello, Measel!
You are welcome :-) Feel free to contact us. It would be great if you rate our theme. It is very important for us. Thanks in advance!

efornes Purchased

Hi, just bought your theme minutes ago.

1) when uploading the theme and activate it, my site gets freezed. I have to access via ftp, delete the folder of your theme, and everything gets back to normal.

2) I have (tried) to register in your support system. I don’t receive any email with the supposed password is being sent. Thats why I use this comment section.

I need some help. Any ideas?

thanks in advance.

Default-user
efornes Purchased

i have installed the theme in a test server, different hoster than the other one. And it works… jesus, sometimes I hate technology

Default-user
efornes Purchased

but I still need some information to solve the freeze issue, if you ever heard of this before. And I’m still waiting for a proper register. Using this comment section is probably not agood idea, but it’s all I have so far.

thanks

Serzh

Hello, efornes!

Please, send us your nickname and email for forum via feedback form on this page http://themeforest.net/user/Serzh

where can i find detailed instructions on how to do the update on this theme?

Serzh
Serzh Author

Hello, ijustrockout!

Please find the instruction in documentation by following this link http://parasponsive.com/docs/#collapse33 -> http://prntscr.com/76u4f2.

BR GoGetThemes Team.

ijustrockout

just did the update. unfortunately there are now “jagged” lines in between the slanted transitions. looks very unprofessional :( also, the Facebook “like” box has disappeared from the footer completely. see my site here: http://www.rottenapplesrepair.com Please advise ASAP!

Serzh
Serzh Author

Hello, ijustrockout!

I’ve seen that you contacted us via our forum. Feel free to contact us :-) BR, GoGetThemes Team.

Hi,

How do I change the anchor point info after the URL..

http://www.website.com/#blank3

I need to change the #blank3 part?

Thanks

Mary

Serzh
Serzh Author

Hello, Mary!

We have removed these hashtags at all in version 5.0. You could update theme in oreder to get rid of it. Or if you need hashtags, contuct us on forum http://gogetthemes.com/forums/, our team will help you.

Default-user

Hi, I have the latest version, I just need to change the name ‘blank3’ to the same name as the section, is this possible?

Serzh
Serzh Author

Hello, again!

By default this is not supported in theme. But you can get solution on support forum in this topic http://gogetthemes.com/forums/topic/modification-for-blank1-3/
Umbyboy85 Purchased

Hi there, :) Great theme and amazing options. Yet, I have two problems. On mobile the bar at the top of the menu is black and I don’t know where to change it (my main one is blue) also, when I use angles pictures don’t show properly on mobile and tablet. Any suggestion?

Serzh
Serzh Author

Hello, Umbyboy85!

Answer to your questions you can find on our forum: http://gogetthemes.com/forums/topic/color-of-mobile-menu/#post-18327. Please, contact us via pur forum for quick assistance.

BR GoGetThemes Team.

Snuffles Purchased

Hi,

Purchased the theme yesterday and now my layer slider is asking for a purchase code in order for it to update to the latest version. Added the purchase code of the theme but it did not work. It seems that I need to add the purchase code of the Layer Slider WP not the Theme’s. Do you provide it or should we really buy the plugin? Thought it’s free with the Theme.

Regards!

Default-user
Snuffles Purchased

I have opened a topic about the layerslider wp plugin. Here’s the link. http://gogetthemes.com/forums/topic/update-of-the-layerslider-wp-plugin/

Default-user
Snuffles Purchased

Thanks!

Serzh

Hello, Snuffles!

Thank you! I see that our team has already answered you. If you have other questions connected with theme or Layer Slider, please do not hesitate to contact us. We are glad to help you.

by
by
by
by
by
by