An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by dedalx
They will respond to buyers' questions via their own support system.Go to item support
Additional information from dedalx:
General questions and technical support
Dear customers! If your have general or pre-sale questions about our theme you can ask it here in Comments.
If your already purchased our theme and you have some technical questions or need technical support you can submit ticket in our Support System: http://support.any-themes.com/.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
General support working time: 10:00 – 23:00 GMT+3, All week (Mon – Sun)
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
- Author has had an Item Featured
- Elite Author
- Author was Featured
- Sold between 250 000 and 1 000 000 dollars
- Exclusive Author
- Has been a member for 1-2 years
- Bought between 50 and 99 items
|Created||6 April 13|
|Last Update||17 June 13|
|Compatible Browsers||IE9, IE10, IE11, Firefox, Safari, Opera, Chrome|
|Software Version||Magento 22.214.171.124, Magento 126.96.36.199, Magento 188.8.131.52, Magento 184.108.40.206, Magento 220.127.116.11, Magento 18.104.22.168, Magento 22.214.171.124, Magento 126.96.36.199|
|ThemeForest Files Included||Layered PSD, PHP Files, HTML Files, CSS Files, JS Files|
|Tags||admin panel, clean, easy install, ecommerce, electronics, fonts, magento, magento template, magento theme, multi color, responsive, shopping, store, theme, unlimited colors|