216 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi there, when using the button short code, how do I make the link open in another window? I tried target=”_blank” but that didn’t seem to work.

Thanks

UmbrellaStudios

Hi,

On button shortcode there is no space to add attributes so you can switch from visual editor to text editor and use this:

Button

Feel free to change the href (URL) and class white to any other color.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there! Great theme, i have a couple of questions though.

1) I set up a page which contains 4 Columns and in each Column i have a small image which i link to a separate page, but for whatever reason when you view the page the columns display as one long one on the left of the page but when i refresh my browser it them displays correctly. Is there a solution to this?

2) The sizes of the Thumbnails on the project pages can they be reduced in size?

3) Can i display them all instead of clicking the Load More Button?

4) Is there an easy way of displaying each thumbnail as exactly the same size? They appear different depending on the image orientation.

Thanks

UmbrellaStudios

Hi,

Please don’t get me wrong but based on your first question, it looks that are using Parker theme but it looks that this account (aaron_roper) never bought this theme.

Please confirm if you want to ask a pre-sale question!

Best Regards

Default-user

Hi im actually asking on behalf of my girlfriend, i will get her to login if you need her too?

UmbrellaStudios

Hi,

If the theme is purchased from her account, please use that account when asking for support so It will be easier for both of us to get the job done.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there! Great theme, i have a couple of questions though.

1) I set up a page which contains 4 Columns and in each Column i have a small image which i link to a separate page, but for whatever reason when you view the page the columns display as one long one on the left of the page but when i refresh my browser it them displays correctly. Is there a solution to this?

2) The sizes of the Thumbnails on the project pages can they be reduced in size?

3) Can i display them all instead of clicking the Load More Button?

4) Is there an easy way of displaying each thumbnail as exactly the same size? They appear different depending on the image orientation.

Thanks

UmbrellaStudios

Hi,

1) To better understand what causes this issue I would like to check your website, so can you please provide your url if possible ?

2) Sure we can customize it to display smaller images (I guess you are using project small template).

Anyway you can contact us on our support forum support.umbrella.al and send your wp login information to make the required changes.

3) Sure, simply go to Settings > Reading > and change the value of “Blog pages show at most” to a huge number.

4) It looks like something went wrong, I will also check this and let you know for the result.

Best Regards

Default-user

Hi

The URL is www.essentialfabrics.co.uk.

Thanks

UmbrellaStudios

Hi,

Firstly I would recommend to update the theme to the latest version (v1.4.4).

The columns work only after reloading the page and it happens because you used a plugin or an external stylesheet to style them and when the page is loaded via ajax it will not read external stylesheets.

You have two options to fix this:

1. Instead of shortcode plugin you can use theme build in shortcodes made with our custom user interface, or

2. Disable ajax by un-checking the check-box on Theme Options > Main > Disable Ajax

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there

Great theme, love the style and look. I just have a couple errors that I keep running into…

The slider text/button content keeps going below the content on the homepage. I am viewing the site on iMac with a large screen. When i decrease the height of my window or change my screen resolution it then pops up where it should be.

Is there a way to fix this? so it’s is always center on the slide? The homepage slider doesn’t seem to be responsive with it’s height values.

Also when I set the background to be an image instead of colour it doesn’t fully cover the content area, is there a way to fix this as well?

Thanks :)

UmbrellaStudios

Hi,

Can you please send us a message through our support forum support.umbrella.al providing your wp and ftp login details and I will try to fix this issues as soon as possible.

Best Regards

Default-user

Awesome thank you! I have opened a new ticket with all the required information

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
qamar2 Purchased

I can’t write something in visual mode, only text mode is working. When I click on visual mode the content disappears.

UmbrellaStudios

Hi,

There is a compatibility issue on wordpress 3.9. We fixed this on version 1.3.3. so please update the theme to the latest version to fix this error.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tuncayt Purchased

hi,

How can i change or translate ” Load More ” and “All” texts for projects page

UmbrellaStudios

Hi,

an easy way to translate strings is by using poEdit (that is a desktop aplication) to edit .po files. You can edit all static string used on the theme with this one.

You can also use any .po/.mo file edit plugin.

Best Regards

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

Hello there can we have a logo on this theme rather than a text based logo. Also is it possible to have the logo on the left rather than the middle

UmbrellaStudios

Hi,

Yes there are two types of logos (Text and retina image). And also there are 2 menus (Right, Left) If you supply the two menus the logo will be on the middle. But if you add only one menu the logo will be on the left or right. So there are many combinations that you can have.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Edukids Purchased

Hi UmbrellaStudios,

Is there a way to make the footer stick to the bottom of the page? At this moment the footer floats somewhere in between de bottom and the bottom of the three middle menu’s.

UmbrellaStudios

Hi,

we fixed this on the latest version.

Please update your theme to the latest version (v1.4.4) and check the footer again.

If it doesn’t work please contact us via our support forum: support.umbrella.al

Best Regards

Default-user
Edukids Purchased

When I check updates, it says all themes are up to date. But I have the version 1.4.2, what should I do?

UmbrellaStudios

Hi,

The reason why you don’t receive updates is because the premium themes are uploaded here in theme-forest and not in WordPress repository.

So to receive updates you need to get a plugin from envato. But there is also a simpler way to do this. Just check the logs of the theme and if there is a new version, re-download it and upload it via ftp or WordPress panel. Don’t worry the data that you added will not be deleted because those are stored in the database. But if you have changed the code (customized). You need to know witch parts of it is changed so you can change it back.

Best Regards

Default-user
Edukids Purchased

Alright, so I download the new version from themeforest and copy pace is through filezilla into my database? After that I change back my old files from which the codes are changed.

The only thing that is changed is the portfolio template (shaped as a blog theme). That should be fine right?

UmbrellaStudios

Yes, That is correct but only one thing you copy/paste the new files with filezilla into your ftp (not database).

Also make a backup of the old theme. So if something goes wrong you can rollback to the old version.

Best Regards

UmbrellaStudios

Also if something goes wrong you can send the ftp and wp information to my email at lorik@umbrella.al and I will upload the new version for you. And also send me the changed (customized) files so I can make the changes.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hey Art

Hope sales are going well, the theme is, as always, amazing!

I was wondering if it was possible to show the date on the blog roll page either next to the category name or below it?

Sure it is a simple addition to the blog template but just cant work it out. Thanks

Jojo

UmbrellaStudios

Hi Jojo,

Please contact us via our support forum: support.umbrella.al providing your login information and we can do it for you.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello! I have to make the Single Project Post template custom. I insert some script and a custom gallery with thumbs ( I used fancybox for the overlay ). If I go directly to the project_post URL everything works perfectly, but, instead, if I go to the page clicking from the archive page ( template-projects_small ) the scripts don’t work, even if in the source I can see that the script file are loaded. To load them in WP I used wp_enqueue_scripts -> wp_enqueue_script in my functions.php.

I think it is due to the ajax mode, but I can’t figured out since 2 days what is the solution!

thanks

UmbrellaStudios

Hi,

To disable ajax, go to theme options/main and just click on the check-box (disable ajax) and everything will work.

How does JavaScript on full ajax site work:

When we run scrips of JavaScript (jquery) we always include document.ready or window.ready. In most of the cases it works but in full ajax the document is already loaded so the script doesn’t run.

So as a workaround I added some js code in every page template with the document ready and then call the function of the home page, or single page.

So if you want the ajax to work with your own script just go to the php file of that template and in the end of the file you have the function of the JavaScript. Add your code there or find the function that I am calling and edit that.

Hope this helps to understand how its build

Best Regards

Default-user

Hello and thanks for answer. I tried both, insert code inside the js projectSingle function, and insert code inside the single-project_post.php template file, but without success. Probably I miss something. I have to include the jquery.fancybox.pack.js and run this script on document ready: $(”.gal a[href$=’.png’], .gal a[href$=’.jpg’], .gal a[href$=’.jpeg’], .gal a[href$=’.gif’]”).attr( ‘rel’, ‘gallery’ ).fancybox({ padding : 0, helpers: { title: null} }); Please tell me where is the correct point to do that. Thanks so much!

UmbrellaStudios

Hi,

To add a script to your theme, open function.php and include it with this function wp_enqueue_script

You can look up where I added the scripts so you can add the other one.

For testing purposes just disable ajax in the setting and in the file main script .js you can add the document ready and test the hole thing. After you are sure that it works. Enable the ajax and put the code in the functions in your case projectSingle. And don’t add the document ready.

Best Regards

Default-user

Hi guys, and thanks for helping. I did already what you wrote. But I have a doubt. I add the script with: if ( is_singular(‘project_post’) ){ wp_enqueue_script(....) } Is it possible that the ajax doesn’t respond to that functions, so it returns false without adding the script? thanks again!

UmbrellaStudios

Hi,

Yes if you are wrapping it with an if statement then yes. Because function.php is called with wp_head(); and wp_head is located in header.php and that is called only once because of the ajax for better speed. Try removing the if statement so the file is called in the beginning or add the script in single-project_post.php.

Best Regards

Default-user

Yes, definitively the problem was that one! Thanks for the perfect support!

UmbrellaStudios

No problem

I’m glad that I could help you.

Best Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello,

My background image setting for page is not working. I must use the featured image to make the image appear, and when it does it doesn’t look correct, there is a big white space under the picture before the footer on bigger screens.

I have a screenshot to send if you want to see. Please advise on either the correct settings for picture size or if this setting doesn’t work, etc.

thanks.

UmbrellaStudios

Hi,

First of all please update the theme to the latest version (v.1.4.4).

Than open a support ticket to our support forum and provide the screenshot or login details if the issue isn’t gone.

Best Regards

Default-user

Before I do that can I please get a log of file changes?? Is this information kept somewhere?

UmbrellaStudios

Hi,

http://themeforest.net/item/parker-creative-wordpress-showcase/6906092

In the end of the presentation we keep our logs.

Best Regards

  • Has been a member for 0-1 years

Hello, is there a way to change the slider object rotation time interval for the “Home Slider Template”? I wasn’t able to find it in any places. Thanks

UmbrellaStudios

Hi,

Under your theme directory find assets/js/main_script.js

on line 337 you will find this code:

autoPlay: true

change the ‘true’ parameter to milliseconds (ex: 5000 for 5 seconds).

Best Regards

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
aky007 Purchased

Hi,

I am using this theme with a plugin called “Showoff” (http://codecanyon.net/item/showoff/6585732) which have a ajax crash with the theme. I tried to contact the plugin developer and they explain that ” the plugin is using simple ajax calls to /wordpress/wp-admin/admin-ajax.php through the wp_ajax and wp_ajax_nopriv hooks. Somehow the theme prevents the plugin to make ajax requests.

Now have disabled the ajax from the theme and it work smoothly. However, do you might to help me to solve the problem?

I opened a ticket in support site.

Thanks.

UmbrellaStudios

Hi,

I just replayed to the support ticket. Lets take the conversation in the forum.

Best Regards

  • Austria
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

There is a little bug in this theme: Links within a toggle cannot be clicked, because toggle “steals” all links. I had to change line 3 of tabAccTog.js to

$(“body”).on(“click”,”.toggle li > a”,function(e){

(mind the ”>” before the “a”).

UmbrellaStudios

Hi,

Thank you for reporting this issue.

We will fix it on the next update.

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
OPXLondon Purchased

I’ve just purchased the Parker theme and would like the supplied PSD files. What’s the best way of getting them to me?

J

UmbrellaStudios

Hi,

Here is the link to download the psd files.

http://themes.umbrella.al/psd/

If you have trouble download the psd files, just open a ticket in the support forum and I will send you a direct link.

Best regards

Default-user
OPXLondon Purchased

Brilliant, downloading now. Thanks for the quick response.

UmbrellaStudios

You’re welcome :)

Best Regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
alchile Purchased

The contact form is not working, when clicking on the submit button does nothing. Can you help me solve this problem.

Thanks and I remain waiting for prompt reply.

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