319 comments found

SCHMkom Purchased

Hi

I got a problem with your theme and the classes that don’t change if I switch to another Page.

Here is the website: http://goo.gl/9m6Ys5

I set the background to follow class: .home .main_container So I want the background only on the homepage… but If I click on a subpage the Classes in the body don’t refreshes.

Same Problem with the Navigation, I can’t set active classes…

Thanks for your help, Chris

UmbrellaStudios

Hi,

Yes because its a full ajax site. The header and the footer only load once and the content will be loaded dynamic.

Disable the ajax in theme options and the classes will change

Best Regards

Default-user
SCHMkom Purchased

Perfect, Thanks!

Hello, I have a problem with the thumbnails.

If you add a thumbnail to a post, it will show as the first part of the background as well. Can this be disabled? I would like to have an image background but when i add a post thumbnail it will placed under it.

UmbrellaStudios

Hi,

1. I guess plugin issue is caused by AJAX, please go to Theme Options > Main > Disable AJAX so external plugins can call their scripts!

2. Do you want to do this change on a specific page or on the whole theme templates ?

Please contact me via our support forum:support.umbrella.al providing your login information on a private thread so I can do the needed changes for you!

Best regards

Default-user

Thanks for the reply. I can’t access the support page. Is it down? Also, it is not caused by the Ajax, i think. It is only displaying the posts not the pages.

UmbrellaStudios

Hi,

No, support page is not down, you can check it on this link:

http://support.umbrella.al/

Or if you can’t reach that please contact me via email on art@umbrella.al than I will check both issues!

Best Regards

Hi! At first, congrats for the theme. But i have two issues i need to resolve. 1- how can i change the project>large preview (by default) to project>horizontal (http://www.parker.umbrella.al/light/projects-horizontal/) I do not find where to do it, and the animation everytime i choose a category does not work. 2- I need to create two differents project sections with her own categories, but now i have all the categories in both projects, i want to have some categories in one projects section and the others in the second project sections, it is that possible? thanks for the help :)

UmbrellaStudios

Hi,

Thank you for your kind words!

1. To change the layout to horizontal you need to choose Project_landscape on Page Attributes > Template (located on right sidebar inside the page options).

2. To do it you have to create two pages and on Template Projects options choose “Custom” instead of all then select the categories you want to show in that page!

Then follow the same steps to do the second page and make the opposite selection of categories.

That’s all!

Best Regards

Default-user

thanks, it was very helpful, it works now. Please, let me ask you another question, it is possible to have a full screen view of the sliders on mobile version or pc?

greetings

UmbrellaStudios

Hi,

If you choose full screen layout on portfolio pages, the slider will cover the whole screen on both mobile or desktop versions.

Please check this link on both devices:

http://www.parker.umbrella.al/light/project_post/bricks-never-get-old/

Best Regards

rednax Purchased

Hi guys, love the theme! We’re almost done and going live. Just some last couple of things to do. One of them is that the preloader keeps freezing the website. Pre-loader image keeps on rotating but nothing happens. It is not always but soon after 2 or 3 clicks somewhere in the menu or sub-menu or in certain texts on pages. Does anyone have or had this problem too?

All the best, Xander

Default-user
rednax Purchased

oeps sorry here is the link http://www.westerliefde.nl but we have an under construction plugin activated so I will send you a private ticket with admin details otherwise you can’t see the website.

UmbrellaStudios

Hi,

This problem can accrue when you have some kind of javascript error.

But we never received your email or your ticket. So I can not say for sure.

You can send us an email or contact us in the support forum.

Best Regards

Just one simple question before buying.. does this theme works with visual composer plugin?

UmbrellaStudios

Hi,

No, this theme does not work with VisualComposer! It is based on pre-set template files and also additionally you have some shortcodes that you can use on those templates.

Best Regards

Hi there,

I would like to buy this theme and was wondering if Essential Grid will work with this theme ? and all other plugins out there ?

Also, I’m not familiar with ajax website on wordpress, is there some big differences in the way of creating it on wordpress?

Thanks for your answer.

Celia

Default-user

Thanks for your answer. Is there a photo gallery with this template or which one would be compatible ? I really like your template and want to use it but will need to integrate a photography gallery. Please give me some advices how I can do this with your template . thanks a lot

Default-user

I need a grid photo gallery. Do you have some plugins suggestions or how i could do this with your template ? Thanks a lot for your help

UmbrellaStudios

Hi,

I previously tested NextGen Gallery on Parker theme and it worked well and also you can use it as lightbox gallery!

Beside plugins you can also use wordpres native gallery and two layouts of portfolio pages as galleries:

http://www.parker.umbrella.al/light/project_post/bricks-never-get-old/

or

http://www.parker.umbrella.al/light/project_post/studio-moderna/

And if you want more complex grid galleries you can still check if “Essential Grid” is compatible with bootstrap 3 and if so you are good to go with it.

Best Regards

Hello, I very much like the Parker theme! I was just curious if it is possible to add an Instagram icon to the footer? I didn’t see an Instagram option in the admin panel, so it may not be not be possible. Best regards. Thanks! www.elijahfrazier.com

UmbrellaStudios

Hi,

Yes now it is possible, but please contact me at our support forum or at my email at lorik@umbrella.al providing your wp information and I will add the icon for you

Best Regards

Default-user

Sure thing, thank you!

Mexnico Purchased

Hi, I’ve dowloaded your template and i’m nearly done with the website. I have a question that i’d like to see resolved. First question is : When I insert the logo in between 2 menus, the logo is never on the right place. It is or too high or to low. Where can I adapt this manually or how can I resolve this issue. Thank you for your help.

Ps. When I try to log in on the support.umbrella.al page it always gives me the error message that the password and username don’t match. It doesn’t give me the option to reset my password or whatsoever.

Thank you for your help

UmbrellaStudios

Hi,

to manage the logo vertical position please add this code on custom CSS area (located on Theme Options > Main > Custom Code):

@media (min-width:1025px) { .logo.logo_left.logo_right { margin-top: 20px !important; } }

Feel free to change the parameter 20px by your needs.

Also here is a password reset link for support.umbrella.al:

http://support.umbrella.al/new/wp-login.php?action=lostpassword

Best Regards

Hi, I really need your help. You wrote the theme is compatible with WPML. It is but it has a bug with the menu and it’s not good.
This is my website vinicoppi.net
First problem: I’ve been trying to set the language switcher as a dropdown menu but it doesn’t work.
Second problem: the language switcher doesn’t work. You have to refresh twice the page. For example if you are on italian homepage, you click on english flag, the url changes but the content stays the same. You have to refresh the page to get the right content.
Third problem: if you are on an internale page and you click on the flag of another language it doesn’t work. The switcher takes you to the homepage.
I really need your help because my website should be ready today and it doesn’t work properly. Please, help

Default-user

GREAT SUPPORT I disabled Ajax and it works fine now. I’ll send you my login information in order to solve dropdown menu

Default-user

Hi did you have the chance to check for dropdown language switcher menu?

UmbrellaStudios

Hi,

Yes, I sent an email. Please continue the conversation there

Best Regards

1.Hi can u help me to change the loading icon to image icon(i want to put company logo) 2.in the project page can u arrange the the title category to the left side of the page.thanks

Default-user
Hi sir, I already try put the code,but it show like this screenshot, http://postimg.org/image/x1gc3ekhf/

i want it arrange like this picture http://s7.postimg.org/3pwhom6fv/letak_tepi.png

UmbrellaStudios

Hi,

Would you mind if we move this conversation on our support forum than you can privately message me your login details to check what’s wrong and make the changes for you ?

Best Regards

Default-user

yes can

Hi Author In my web http://visagearchitect.com/projects/ u can see all the project with category,

when i click one of category for example “Interior Design” it will show list of pictures,when i click it it show preview,and the picture enlarge,unfortunately at the top of the picture it show left and right arrow leading to new project under the different category,it should only show “Interior design” category only,but the arrow show project under other catagory.can u help me.i want it show only the link to same category only see this screen shot http://postimg.org/image/919vd4ynr/
UmbrellaStudios

Sure, please contact me via our support forum: support.umbrella.al providing your login details and we will make this customization as soon as possible.

Best Regards

Default-user

hello sir I already post on support site,plase help me ASAP thanks

UmbrellaStudios

Hi,

I answered your question on the support site.

Best Regards

b-jou Purchased

Hi! can you answer to my ticket please? I have asked you how disable AJAx in the theme, because it create conflict with the plugin polylang and the menu dowsn’t work… How can I solve it? I really urgent need to find a solution

Best Regards Roberta

UmbrellaStudios

Hi,

I already answered your last ticked!

Please check it out!

Best Regards

Dear Umbrella,

I can’t change the permalink structure anymore.. Could you please assist me asap?

Kind regards,

Rutger

UmbrellaStudios

Hi,

The permalink structure is managed by WordPress. Go to settings->permalinks.

Also you may have problems with permalinks if you are using sftp server. You need to change the permissions for it to work. Here is a link that can help you. https://codex.wordpress.org/Changing_File_Permissions

Also if you want to change the slug of the projects you need to change a file called post types.php

Best Regards

Default-user

Dear Umbrella,

The permissions are set right, and when I activate another theme, the WYSIWYG editor and slug changement works fine.

There is something in the theme and I would like to receive support for that.

Please inform me asap. Many thanks in advance.

Kind regards,

Rutger

UmbrellaStudios

Hi,

Please can you contact me via email at lorik@umbrella.al or in our support forum and provide us with your login details so I can take a closer look at the problem

Best Regards

Hi my footer sticks to the bottom of the page and reveals a large blank space in the middle. why can’t the footer stick to the edge of the content same as your demo site? thanks.

Link : http://demo.securlogic.com/ofs/

UmbrellaStudios

Hi,

First you have to remove this code from custom CSS area:

html, body { height: auto !important; }

Than add this code:

.page-template-template-home_box .main_container { height:1px; }

.content.home_box, .bgImg { height: 100%; }

Best Regards

Hello,

I want to buy this template, but I don’t want to install it on Wordpress, I want to implement it in a custom website. Does the download include standalone HTML/CSS templates?

Thanks.

UmbrellaStudios

Hi,

Unfortunately no, Parker is made only for wordpress!

With its package you can get the css, php, js, psd files.

So to have a html template you need to re-create the theme Best Regards

Pre sales question:

I am thinking of purchasing this theme but I have the following question before I can buy it:

1. Will the menus and all the settings include when purchasing the theme? I don’t want to create new meny with the buttons. I want EXACTLY the layout that is on the demo version. Is that possible?

Thankful for reponse.

UmbrellaStudios

Hi,

On Parker Package you will find a folder named Demo Content with a xml file on it.

On your dashboard go to Tools > Import > WordPress and install that plugin.

Than it will ask you to choose a file to import. Choose the demo xml file and follow the setup wizard.

Note: Do not forget to check “Download and Import file Attachments” check-box.

Best Regards

Default-user

Great! It works! Thank you very much! :) Best regards

UmbrellaStudios

You’re Welcome!

Hi,

I have alot of bugs on my website, both mobile and desktop version (www.hemritare.se)

Is there any e-mail adress that I can contact you on and send you the pictures of the bugs?

Regards.

UmbrellaStudios

Hi,

I am so sorry to hear that!

Anyway I checked your website and everything seems to work well on my case!

Please contact me at art@umbrella.al or use our support forum: support.umbrella.al

Best Regards

Hi,

I have alot of bugs on my website, both mobile and desktop version (www.hemritare.se)

Is there any e-mail adress that I can contact you on and send you the pictures of the bugs?

Regards.

UmbrellaStudios

Hi,

I am so sorry to hear that!

Anyway I checked your website and everything seems to work well on my case!

Please contact me at art@umbrella.al or use our support forum: support.umbrella.al

Best Regards

Hi,

Amazing theme, love it. Almost finished it. I have 1 question, I don’t want the category names associated with a project to be visible on mouse hover on the projects page. How do I get rid of this? I want to keep the title but not the array of category names within the image on mouse hover. Can you help me?

UmbrellaStudios

Hi,

Glad to hear that you like our Parker theme!

Please add this code to Theme Options > Main > Custom Code > Custom CSS:

.project .projectContent h5 {
    display: none;
}

It will hide the project categories on project page!

Best Regards

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