276 comments found

efuste Purchased

I would love to change the loading icon from the square to a spinning wheel, is this something that can be done fairly easily?

UmbrellaStudios

Hi,

Please contact us via our support forum: support.umbrella.al and open a support ticket providing your wordpress and FTP login information on a private message, and we will do the needed changes for you!

Best Regards

Cool theme – just a couple of quick queries:

1. Can i adjust the height on the navigation bar, it’s not central to my logo (i need to lower it. Is there some custom code to adjust the height of the bar within the header?)

2. I’ve got a few projects using the small boxed layout. (The layout where there is a centralised box with the image above and the text below.) I’ve added some imagery into the section where the text goes and would like to bleed it off of the box to the left hand side, is there a way to adjust the padding within this box? At the moment all imagery lines up with the text and I want it to push completely to the left hand side of the box.

Thanks in advance!

UmbrellaStudios

Hi,

We can help you make the needed changes! Just for better understanding could you make a screenshot and write specify the changes of the box.

Please contact us via our support forum: support.umbrella.al providing your wordpress login information on a private message so we can make the needed changes!

Best Regards

Hello-

How can I adjust the sizing of the images on my client page? I want each logo to be approximately the same as the others, without being stretched or skewed.

http://cpmnw.tapertdesign.com/clients/

Thank you!

UmbrellaStudios

Hi,

Please add this code on Custom CSS area:

.templateClients .clients .client > img { height: 50px !important; margin: 100px auto !important; }

And check some of the uploaded logos (ex: Timberlake Church) are not sliced well on photoshop so there is no room for the white gap of the image.

Best Regards

Hi,

I’ve had this theme for a while now and still love it. Great theme. Just one thing, my website is loading very slowly now. Can you offer me any advice on how to speed it up?

Thanks,

Luke

UmbrellaStudios

Hi Luke,

The main reason would be the hosting server speed! But to speed up your website for free you can use any cache plugin (like wp super cache or total cache) but I would prefer to add this plugin once your website is finished.

Best Regards

Hi

I bought your theme few month ago but trying to make own homepage now. As I understood, when I upload your dummy contents to my wordpress, then it simply adopted with your sample page. and I did like that. However when I get in my homepage, I couldn’t access home tab directly. It just shows up the blog tab first, and I cannot change the order as I want and as your demo page.

I already tried the order in the page tab of wordpress, but as a newbie of wordpress I cannot understand and anything to do more than now.

Do you know and could you please give a tip?

Thanks.

UmbrellaStudios

Hi,

You have to set a your home page as front page!

You can do it from Settings > Reading.

Let the Post page option as it is and save the settings.

Best Regards

Default-user

Ah I see that

Thank you!

UmbrellaStudios

You’re Welcome!

Wordpress is not allowing me to load this theme to my site. It says the file type is too large. Any ideas on how to fix that?

Thanks!

UmbrellaStudios

Hi,

First you have to be sure that you are trying to upload parker.zip file and not the whole package!

If it does’t work you have to check if your host has any restriction on upload size.

Or you can try to change it on php.ini (see link below):

http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

Best Regards

ilwoody Purchased

I purchased this theme few days ago. I’m not an experienced wordpress user, yet I was able to install it thank to the assistance I received. It’s unbelievable how fast they answer to your question and how easily you can follow their instruction.

Not only I recommend this because it’s absolutely wonderful theme, 100% functional, but the assistance and the help they/he/she are/is willing to give you it’s truly impressive.

UmbrellaStudios

Hi ilwoody,

Thank you so much for your kind words!

We really appreciate them, and are so glad that could assist you building your website.

Best Regards

Ximbalo Purchased

I purchased the Parker theme, setup a clean/fresh WP 4.0 installation, installed the theme, and tried to import your Demo Content.

Consistently all I get is this error message: “Sorry, there has been an error. Missing a temporary folder.”

So I went to your support portal, tried to register so that I could request support—but, consistently, all I get is this error: “Press Back Button and enter the correct purchase code..”

SO, I’m here to let you know that neither the theme nor your support portal are working, but we need a fix to move forward with a business client site’s delivery, which is all hinging upon our client’s having chosen your theme ( and demo content ) as what they want us to start out work with. Unfortunately, as of 3 full install / build and import attempts, and 3 support portal access attempts… nothing appears to be working. AT ALL.

Thank You

UmbrellaStudios

Hi,

We are so sorry for the errors on both site! Just for quicker access please contact me at art@umbrella.al providing your WP and FTP login information so I can check the installation and import the demo content for you!

Best Regards

sinoun Purchased

Please fix the bug where links do not work in accordions as soon as you can. It makes the accordions almost useless. We appreciate your prompt action! Thank you.

UmbrellaStudios

Hi,

We are currently working on it.

Hopefully the update will be out today.

Best Regards

Great site! How do I improve the quality of the ‘thumbnails’ of the Youtube videos I’ve got in my Project Post pages? They’re very low res, which kind of ruins the whole page for me. Thanks. http://eddylight.com/project_post/par-36/
UmbrellaStudios

Hi,

That format was the highest quality provided by youtube but now there is an HD format of a thumbnail and we will use it on the next update.

So you can update the theme whenever the update is out.

Best Regards

Default-user

Any idea when that will be? Will need to sit on this site until so. Thanks for the quick reply!

UmbrellaStudios

Hi,

We already submited the update about 40 minutes ago. So it will be lunched as soon as ThemeForest review team will check it. (probably within 24 hours)

Best Regards

This theme ignore my alignament preferences on images in normal pages and posts. Why?? Help please.

UmbrellaStudios

Hi,

Please add this code on custom css area and it will fix the problem:

.alignleft { float:left; text-align:left; } .alignright { float:right; text-align:right; }

Best Regards

Default-user
vilasset Purchased

Thanks, that problem has been fixed, but now there isn’t space between text and image … I think I need to make changes in the CSS to improve the structure of the basic pages in the theme.

You can write code to do that? I do not know … Thanks.

UmbrellaStudios

Hi,

Sure, you can add those!

Based on this theme’s gap I think the best would be 15px so the code should look like this:

.alignleft { float:left; text-align:left; margin:0 15px 10px 0; } .alignright { float:right; text-align:right; margin:0 0 10px 15px; }

Best Regards

Hi I have a SEO problem google sees it correctly but on site i have installed seo by yoast. And it does not show correct titles. Shows only home page tilte and site name but if i go to another menu then it shows the same title as homepage. sitename: pagename1 | sitenmae pagename2 | sitenmae shows: pagename1 | sitenmae

UmbrellaStudios

Hi,

Try to disable ajax because with ajax enabled only the content will change, not the header and footer!

But if you want the same loading and stuff like you have with ajax enabled, you should contact me via email at lorik@umbrella.al or at our support forum and send me your wp login details so I can make some modifications and disable ajax with code but not the other stuff

Best Regards

Default-user

Hi, Thank you, worked for me.

UmbrellaStudios

You’re welcome!

Hello there,

We are really happy with the theme but we would like to know if its possible to insert clickable / link images into the slide instead of using the buttons. Thank’s for your help.

Best Regards,

Town Clothing Team

UmbrellaStudios

Hi,

Glad to hear that!

To add the ability to for images on slider editor we need to make some changes on slider fields.

Please contact us via our support forum: support.umbrella.al and send us a private message providing your login details so we can make the required changes.

Best Regards

Getting really slow responses in the support forums. Anyway I can get you guys to look at this support forum thread quicker? http://support.umbrella.al/ticket/js-error-in-theme-options-panel/
UmbrellaStudios

Hi,

I replayed to your ticket.

Again I am really sorry for the late reply

Best Regards

Can you please fix the demo?

UmbrellaStudios

Hi

We’re having a server issue, and we’re working really hard to get it back so please check it out tomorrow.

Hii!

Just bought your theme and I am VERY happy with it. great a job!

I do have a question about removing the negative background space before each footer. Right now even if i change the size of the slider, there is still white space that I cannot remove for some reason.

Screenshot: https://www.dropbox.com/s/x0wpk8rd49h84lh/front-page.jpg?dl=0

Please advice.

UmbrellaStudios

Hi,

In fact slider should cover that area!

Can you please send me a private message on our support forum: support.umbrella.al so I can take a closer look ?

Best Regards

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