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Additional information from audemedia:
We run support Weekdays 9am-5pm GMT. You can expect a response within 12 – 24 hours Monday to Friday. We’ll respond to questions outside of these times & weekends occasionally, but please don’t expect a response outside our stated hours.
Support requests are for:
- Help using themes
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- Bug reports and fixes
Support requests aren’t for:
- Help with 3rd party plugins
- Integration of 3rd party plugins
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