448 comments found

Is the theme woocommerce integrated?

QODE

Hi,

Unfortunately no, this theme is not WooCommerce integrated.

Qode

Can you please point me in the right direction to the Changelog so I can see the recent version updates please?

QODE

Hi,

You can view the changelog by going to this page: http://themeforest.net/item/passage-responsive-retina-multipurpose-theme/5188123

and either scrolling down to the Update History section, or searching the page for the word “update”.

Hope this is helpful.

Qode

stuwo Purchased

Hi I’ve installed the theme and I’m using the parallax as the homepage.

Most of my content will be on the homepage, so I want the menu to take the user smoothly down the page. I can set the menu item to #Item1, and this works – but is there a way to get the theme to slide smoothly down to that section? I have animation / smooth scroll all checked, but the browser just jumps down to that section…

Thanks

QODE
QODE Author

Hi,

Unfortunately this theme doesn’t have smooth scroll anchor functionality. The smooth scroll that you have enabled is not referred to anchors, it is referring to scrolling the page via scroll bar or mouse.

Qode

Default-user
stuwo Purchased

Thanks for getting back to me. No problem – I wanted to check this was the case before adding jQuery / installing a plugin.

Thanks for the swift response!

QODE
QODE Author

You’re welcome. :)

Qode

stuwo Purchased

Hi

I’m working with the theme, and everything looks great in Firefox…but as many others appear to have said, in Chrome and Safari the parallax elements are very jumpy.

Is there a fix for this? I noticed that the theme demo – http://demo.qodeinteractive.com/passage/parallax/ – doesn’t seem to suffer with this issue…is this down to a setting under Options, the content type, or something else I’m missing?

Thanks

QODE
QODE Author

Hi,

Please try to disable smooth scroll by going to Qode Options > Global Options and setting Smooth Scroll to No, and see if this solves the issue.

Qode

Hi – I have 3 open tickets which are kind of urgent. One has been open for days and no response and the other 2 are from today. Thanks.

QODE
QODE Author

Hi,

Could you please send us your ticket IDs?

Qode

Default-user

321526, #324253 and #324308 are still open.

QODE
QODE Author

Hi,

Unfortunately we didn’t receive your previous message. Could you please send it again. Thanks.

Qode

stuwo Purchased

Hi

I’ve purchased the theme, and I’m working with it for a client’s site. I have a couple of questions -

1. I’m using the shortcode ‘image_with_text_over’ – and I need the image to have a link that opens in a lightbox. I note that the lightbox option is possible with some other elements, but I don’t see the option for ‘image_with_text_over’ – how can I achieve this?

2. I’m using the parallax page as the homepage. All of the content on this page is currently hard coded into the page itself – is it possible for parts of this page to pull in other elements, such as recent posts from categories, etc?

Thanks

QODE
QODE Author

Hi,

Please submit both questions to http://qode.ticksy.com/ and include WP admin access so our support can help you :)

Qode

Default-user
stuwo Purchased

Thanks for coming back to me.

I submitted question 1 as a ticket 2 days ago, but I haven’t had a reply (ticket no. 324056)

I’ll add the second question to it, along with some login creds…are you able to check whether 324056 is in the queue please?

Thanks

QODE
QODE Author

Thanks. Just assigned your ticket to support team :)

Hello :)

I would like to remove the animation on the logo at the top of the page. What’s the best way to go about doing this?

Thanks for your help. Awesome theme!

QODE
QODE Author

Hi,

If you are asking about disabling resize of header, there is option for that in Qode > Header and Footer > Fixed header resize.

Qode

Hi there, I just downloaded your theme Passage through Envato and When I uploaded it, I get the message:

The theme is missing the style.css stylesheet.

Default-user

Another question – where do I put my Purchase code when submitting a ticket? I don’t see whre the space for the Purchase cod is on the form for submiting at http://qode.ticksy.com/

by
by
by
by
by
by