399 comments found

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 1 and 100 dollars
  • Switzerland
babimc Purchased

Hello there , THANKS AGAIN for great support !!

Can you please answer the ticket : 164646 ASAP ??

Thanks Cheers

babimc
babimc Purchased

nevermin fixed it ;)

QODE
QODE Author

Great :) Thanks for the update :)

QODE
QODE Author

Will close the ticket :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is it possible to add a chopping cart to this theme like WooCommerce?

QODE
QODE Author

Hey,

Unfortunately, we didn’t implement WooCommerce integration with this theme. Sorry for that.

Qode

  • Bought between 500 and 999 items
  • Canada
  • Exclusive Author
  • Has been a member for 5-6 years

Can the slider be remove and dark background on your demo be replaced with an image?

QODE
QODE Author

Hi,

Yes on both questions :)

Qode

Snerp

Can the image be different on individual pages?

QODE
QODE Author

Hi,

This can be done with custom CSS.

Qode

  • Bought between 1 and 9 items
  • Canada
  • Exclusive Author
  • Has been a member for 5-6 years

Is there a way to have a loading animation when loading portfolio items?

Gassi

Also is it possible to have the portfolio navigation with next previous and home button for the blog posts?

QODE
QODE Author

Hey,

Unfortunately, we didn’t implement loading animation with this theme, we did it for newer themes. Prev/Next can be added easily via code.

Qode

Gassi

Ok thanks. :)

QODE
QODE Author

You are welcome :)

Gassi

Ok i decided to buy the Elision theme. ;)

QODE
QODE Author

Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Spain

Very difficult to starting to use. The .xml files doesn’t work properly and there’s no tutorials or easy demos to understand the behavior of the theme.

The control panel is very complicated and there’s no description of the functions in the fields.

QODE
QODE Author

Thanks for your review. We are here to help you with any issue. Just post ticket to http://qode.ticksy.com/ and post ticket ID here so I can assign it to support stuff with priority.

  • Bought between 50 and 99 items
  • Has been a member for 0-1 years

Greetings,

My clients have purchased this theme and I was hoping you could point me in the right direction for editing the size of the logo

I need the logo to be at least 250×125px

If you could tell me how to easily edit the css without disrupting the responsiveness I would greatly appreciate it

Thanks for your help

QODE
QODE Author

Hey,

you can control the height of the logo (header) by editing 1st level menu item line height in Qode > Header and Footer.

Qode

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hey, i wrote on your support website but i didn’t get in touch.

everytime i change someting in qode i don’t see the change… What is wrong?

I need to customise my header and footer… when i change something it doesn’t work… The menu is underlined in green. where can i change this color? i also need to custom the header. Can it be an image and the menu would be at the bottom right corner ?

many thanks, it will be really helpful

QODE
QODE Author

Hi,

What is your ticket id?

Best Regards

Qode

Default-user

i resent you a private message yesterday

QODE
QODE Author

Thanks. To ticksy or by email?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
menar Purchased

hi, this is nice theme thank you.i purchased this theme but just one quection when this theme is going to mobile device some mobile did not go any page and also i try my tablet same proublem. will you please help me to sort out this proublem. my web site is http://www.shaaz.co.uk/ thank you. i will waiting for your reply.

QODE
QODE Author

Hey,

Thanks a lot :)

Please submit ticket to http://qode.ticksy.com/ and our support stuff will help you :)

Qode

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! So im thinking of buying this theme (my friend has it and he loves it). But I have a question: Is it possible to choose a “standard” title image that is preconfiguered on every page?(If not is this something that is possible to config?) So if I create a new page/post/portfolio there is automatic a pre choosen title image

QODE
QODE Author

Hey,

Thank you for interest in our theme :)

Yes, you can set title image at global level :)

Qode

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, it seems installing the required Revolution Slider asked by the Passage theme crashes my WP-Admin (at least, on localhost), is this a known issue ? Any idea to resolve it (go live instead of localhost. WP version : 3.8.1 (latest), language : french, no additional plugin yet. Thank you !

QODE
QODE Author

Hi,

We didn’t have any issue of this kind so far. Since you are working locally, we can’t inspect a problem on your server. We will try to reproduce a problem on our side.

Best

Qode

Default-user

Thanks for your quick and useful reply on my ticket, fixed it :)

QODE
QODE Author

Great :) Thanks for the update :)

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

hello I purchased this great theme but on installing it i would like to import demo for LayerSlider Responsive WordPress Slider Plugin, but I get message: “Your purchase code doesn’t appear to be valid. Please make sure that you entered your purchase code correctly.” In licence certificate there is no Item Purchase Code… After buying theme i have to buy layer slider plugin too?

THX

QODE
QODE Author

Hey,

Thank you for the purchase :)

You don’t need to buy plugin, it’s included with the theme, that error message is just related to upgrade of plugin, as we provide update with the theme. Please try to browse layer slider export file and hit import button.

Qode

Default-user

hello, thank you very much. Im sorry i made mistake: i click save button instead import… dismiss.. really nice theme you can email me when you have new themes and features on the stock :-)

QODE
QODE Author

Thanks a lot :) We recently released 2 new themes: Strata & Eden and before that Elision which is very popular :)

  • Bought between 1 and 9 items
  • France
  • Has been a member for 0-1 years

Hi Guys,

Before purchasing this theme witch is only fantastic ^^, i wanted to know if on the Portfolio’s homepage it will be possible to insert a slider in place a the main pictures.

Thanks a lot by advance for your answer.

Best regards Marcello

QODE
QODE Author

Hey Marcello,

Thank you for interest in our theme :) Yes, that’s possible, as portfolio list is page as any other page, containing portfolio list shortcode :)

Qode

FBMediaworks_for_AWC

Thanks a lot BR Marcello

QODE
QODE Author

You are welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Netherlands
thordar Purchased

On some phones (HTC one for instance) the mobile menu is messed up when it’s opened. After moving it a bit it get fixed.

Sub items and main items of the menu are shown on in line so all words stacked on eachother.

I fixed it with: .selectnav ul li a { position:static}

Is it possible to have it on a next update?

Mark

QODE
QODE Author

Hey Mark,

yes :) Thanks for the fix. Please also submit it to http://qode.ticksy.com/ :)

Qode

Default-user
thordar Purchased

Done :)

QODE
QODE Author

Thanks a lot :)

  • Bought between 1 and 9 items
  • France
  • Has been a member for 0-1 years

Hi,

I have an another question for an another client please. As we can see in this demo
http://demo.qodeinteractive.com/passage3/
For the client’s use after, It is possible to link the 8 pictures we see to anywhere (page, portfolio item, post etc…) in the site without knowledge in code.
And can we put more than 8 pictures ?

Thanks by advance
Best regards Marcello

QODE
QODE Author

Hey Marcello,

Thanks for coming back :)

Unfortunately, those 8 pictures are portfolio list and they link to portfolio single pages. You can still build your own 8 images in 4 columns but then you will need to add html code for A tag (creating link).

Qode

FBMediaworks_for_AWC

Hi,
ok thank you for your answer

best regards
Marcello

QODE
QODE Author

You’re welcome :)

Best Regards

Qode

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
menar Purchased

hi, can you tell me what happen with this ticket 184686

QODE
QODE Author

Hi,

Just assigned your ticket to support stuff.

Qode

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Qode,

is your theme multisite compatible?

thanks in advance!

QODE
QODE Author

Hi,

Unfortunately, we didn’t had chance to test it with it. Maybe someone else can help here?

Qode

Default-user

Hi QODE,

we tried it and it worked without any problems! ;-)

Regards

QODE
QODE Author

Great :) Thanks for the update :)

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

Hey how are you … can you check support #191409

QODE
QODE Author

Hey,

Support staff will handle your ticket after weekend :)

Qode

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

Getting errors on child theme creation Ticket: #195587

QODE
QODE Author

?Hey,

Parent theme is required for child theme to be functional.

Qode

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
ajrtcw Purchased

Hi, For some reason the logo does not shows and any changes to the color of the theme aren’t changing. Any ideas. Thanks Bob

QODE
QODE Author

Hey Bob,

Did you upload theme via ftp? If yes, please read this: http://themeforest.net/item/passage-responsive-retina-multipurpose-theme/5188123/faqs/17006. If that doesn’t help, please provide WP admin access via ticket here http://qode.ticksy.com/ so we can take a look.

Qode

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