457 comments found

Is the theme woocommerce integrated?

QODE

Hi,

Unfortunately no, this theme is not WooCommerce integrated.

Qode

Can you please point me in the right direction to the Changelog so I can see the recent version updates please?

QODE

Hi,

You can view the changelog by going to this page: http://themeforest.net/item/passage-responsive-retina-multipurpose-theme/5188123

and either scrolling down to the Update History section, or searching the page for the word “update”.

Hope this is helpful.

Qode

stuwo Purchased

Hi I’ve installed the theme and I’m using the parallax as the homepage.

Most of my content will be on the homepage, so I want the menu to take the user smoothly down the page. I can set the menu item to #Item1, and this works – but is there a way to get the theme to slide smoothly down to that section? I have animation / smooth scroll all checked, but the browser just jumps down to that section…

Thanks

QODE

Hi,

Unfortunately this theme doesn’t have smooth scroll anchor functionality. The smooth scroll that you have enabled is not referred to anchors, it is referring to scrolling the page via scroll bar or mouse.

Qode

Default-user
stuwo Purchased

Thanks for getting back to me. No problem – I wanted to check this was the case before adding jQuery / installing a plugin.

Thanks for the swift response!

QODE

You’re welcome. :)

Qode

stuwo Purchased

Hi

I’m working with the theme, and everything looks great in Firefox…but as many others appear to have said, in Chrome and Safari the parallax elements are very jumpy.

Is there a fix for this? I noticed that the theme demo – http://demo.qodeinteractive.com/passage/parallax/ – doesn’t seem to suffer with this issue…is this down to a setting under Options, the content type, or something else I’m missing?

Thanks

QODE

Hi,

Please try to disable smooth scroll by going to Qode Options > Global Options and setting Smooth Scroll to No, and see if this solves the issue.

Qode

Hi – I have 3 open tickets which are kind of urgent. One has been open for days and no response and the other 2 are from today. Thanks.

QODE

Hi,

Could you please send us your ticket IDs?

Qode

Default-user

321526, #324253 and #324308 are still open.

QODE

Hi,

Unfortunately we didn’t receive your previous message. Could you please send it again. Thanks.

Qode

stuwo Purchased

Hi

I’ve purchased the theme, and I’m working with it for a client’s site. I have a couple of questions -

1. I’m using the shortcode ‘image_with_text_over’ – and I need the image to have a link that opens in a lightbox. I note that the lightbox option is possible with some other elements, but I don’t see the option for ‘image_with_text_over’ – how can I achieve this?

2. I’m using the parallax page as the homepage. All of the content on this page is currently hard coded into the page itself – is it possible for parts of this page to pull in other elements, such as recent posts from categories, etc?

Thanks

QODE

Hi,

Please submit both questions to http://qode.ticksy.com/ and include WP admin access so our support can help you :)

Qode

Default-user
stuwo Purchased

Thanks for coming back to me.

I submitted question 1 as a ticket 2 days ago, but I haven’t had a reply (ticket no. 324056)

I’ll add the second question to it, along with some login creds…are you able to check whether 324056 is in the queue please?

Thanks

QODE

Thanks. Just assigned your ticket to support team :)

Hello :)

I would like to remove the animation on the logo at the top of the page. What’s the best way to go about doing this?

Thanks for your help. Awesome theme!

QODE

Hi,

If you are asking about disabling resize of header, there is option for that in Qode > Header and Footer > Fixed header resize.

Qode

Hi there, I just downloaded your theme Passage through Envato and When I uploaded it, I get the message:

The theme is missing the style.css stylesheet.

Default-user

When I wanted to rep[lase the PASSAGE logo with my own, form the Media Libreary, it only opens the file and gives the option to Insert in post, but does not replace the PASSAGe logo

Default-user

And es there a vidie demo how to change or make any of the 9 examples, as shown on the demo versions

QODE

Hi,

Regarding your issue with the logo, please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.

Regarding importing demo content, you can only import our main demo, the rest are just examples of what can be created with the theme. To import the demo, please go to Tools > Import > WordPress (install the import plugin if needed), and then click on “choose file” and navigate to the folder you extracted from the zip file you received on purchase. In this folder find the “xml export” folder and inside that a file that is named something like “passage.wordpress.2013-07-15”. Choose this file and click “Upload file and import”. On the next screen make sure to check the “Download and import file attachments” checkbox, and then click”import” and wait for your import to finish.

Hope this is helpful.

Qode

HI,

I am experiencing an issue with our passage them site – one of the navigation links isnt currently working.

pro-trainersuk.co.uk/ has a number of links in the main nav but ‘mewp’ isnt currently loading. I assume this could be a Javascript issue?

Could you please advise a solution

Thanks in advance

QODE

Hi,

Could you please try logging in to ticksy using some other browser and let us know if this solves the issue for you.

Qode

Default-user

Hi,

I have managed to log in and have submitted a ticket. I look forward to your response.

Thanks again for your assistance.

QODE

Great, our support team will get back to you on your ticket.

Qode

Hi, how can I make the accordians active (i.e. open) as default rather than closed? Thanks.

QODE
QODE Author

Hi,

Please post this question to http://qode.ticksy.com/ so our support team can provide instructions :)

Qode

Great theme! Just a few quick pre-purchase questions:

- Does the theme support page builder or some other modular tool?

- Do you have tutorial videos available for reference?

- Can blogs have unique graphic headers or are you limited to use only for across all blogs? The graphic I’m referring to is the semi-parallax one below the menu but above blog entry.

Thanks, Olympus Games

QODE
QODE Author

Hey,

Thanks a lot :)

1. Unfortunately not, it’s based on shortcodes

2. No, just written documentation

3. Yes, you can have graphic header on page level.

Qode

Egraef Purchased

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

????

Default-user
Egraef Purchased

nevermind I’m new

QODE
QODE Author

Hi,

Have you managed to solve this issue? If you need any further assistance with installing the theme or importing demo content, please submit a ticket to https://qode.ticksy.com/ and our support team will be glad to help.

Qode

brod3000 Purchased

How do I make the background image fully responsive?

Similar: http://cl.ly/ZeYR

QODE
QODE Author

Hi,

Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site so our support team can take a closer look at this issue and see what they can do to help you out.

Qode

caari Purchased

Hi there,

is it possible to show the menu description as a second line of text in the navigation bar ? I tried it with walker classes but it doesn’t work well …

please advise

regards

Alex

QODE
QODE Author

Hi,

Unfortunately this is not an option in our theme.

Qode

Default-user
caari Purchased

ok thanks

QODE
QODE Author

You’re welcome.

Qode

caari Purchased

Hello,

is it possible to switch off the animation of the header / navigation,( the text in the bar always moves, even when re-sizing the window ) i tried to switch off content entry animation but that only works for the content underneath the navigation bar.

please help.

thanks

Alex

QODE
QODE Author

Hi,

I’m not quite sure what you are referring to. Could you please submit a ticket to https://qode.ticksy.com/ with a link ot your site and temp wp-admin access and a more detailed explanation of what the issue is, with some screenshots if possible, so our support team can take a closer look at the issue and see what they can do to help you out.

Qode

Default-user
caari Purchased

Is it possible to switch off any Java animation within the theme? I have a blog with many articles and it takes very long for the content to come up from top or bottom, i just want to switch off all animation when clicking a link or navigation element. In the Qode panel it says “Content entering animation” and it gives you option yes or no. but even when putting it on NO it still does fade in. in earlier text I meant the navigation Text fades in from bottom to top on entering the page. it flows upwards about half a centimeter…

QODE
QODE Author

Hi,

Please submit ticket to https://qode.ticksy.com/ and include WP admin access so we can help you with the issue.

Qode

inpq Purchased

Where can i select one of the inspirational themes? i want to use “commercial” theme

QODE
QODE Author

Hi,

Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support team can help you :)

Qode

cerbaie Purchased

Please consider ticket 382751. Thank you!

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